The Service Technician, Jessy, is kind, professional, and very knowledgeable. It was 100 degrees but he took the time to explain to me in full all that he did and all my options if there are any problems - making customer service his top priority.Vicky T.,
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Testimonials What Customers are saying
Brandy, the technician, is the man! He was very kind, efficient and really nice.
Tom Aread more
These guys are doing a great job! CSR's were very professional. Joe (the technician) is a find! He's only been with the company a short time, but was very proficient technically, and extremely professional, including his grooming and uniform, and informational.
Craig M.read more
Great service from phone to tech. Painless and easy. Samantha Spillone is a great asset to your company.
Teddy Mread more
Gentlemen: Just a note to let you know that we recently received outstanding service from [site] in Murfreesboro, Tennessee. I had a family medical emergency while Mr. Ellis Brandan was installing the windshield on my van. I needed to meet my young daughter at the doctor and was not able to use the van. Mr. Brandan volunteered to take me [Continue Reading]
John G.read more
Keith N. was the tech and he was very nice & polite. He explained everything well and I was very impressed with him. I would recommend [site] and him to everyone.
Judy S.read more
Thank you for your excellent service.
Grace Juilano Jread more
Juan is a great and courteous guy he did an excellent job.
Ramon Cread more
Dave is an outstanding employee
Charles Lread more
Courteous, nice, and called when they said they would; here when they said they would be. WOW ! Great !
Ginger P.read more
I have nothing but positive comments to make. Wendy at the office handled much of the dealings with my insurance company and Rich, the technician was excellent and professional. From the time I called my Agent, it was all handled within 30 hours without having to leave my home. Need I say more!
Bill G.read more
Dear Angela, Sarah, and Claude, I just wanted to take a few minutes to say “Thank you” to each of you. I had just had a horrible experience at another Auto Glass Company and had almost given up on ever getting my windshield fixed correctly. Until I called [site] and the first person I spoke to was Angela. Wow! She [Continue Reading]
Judy H.read more
I refer all my family and friends to Auto Glass Service...nephew Friday after Thanksgiving and Friend was here this AM!
Diane Reister Rread more
My technician was a young man named Randy and I did not get his last name, but he works out of Virginia Beach VA. I want you to know he was extremely courteous and professional in all regards. It is a pleasure to do business with people who know how to treat their customers and also provide great service. Additionally [Continue Reading]
William M.read more
Donnie was on time and communicated very effectively. He was called me before, during and after the installation. I appreciate the great work he provided me. Thanks!
John Hread more
I would definitely recommend anyone to you guys thank you very much,, Bonnie Bragg
Bonnie Bragg Bread more
I had a horrible experience with the previous company we used and was extremely pleasantly surprised by every aspect of the service that I received by your company. Thank you! Job well done!
Ana Richardson Rread more
technician was great,proffesional, courteous,and very good at his job.
Jack Wread more
he was fast and efficient. very nice guy. thank you
Johnnette Hooker Hread more
technician was fine
Frank Workman Wread more
Technician was courteous and came within the time frame given. Technician was professional and did a great and clean job.
David Y.read more
My tech, Rob, was outstanding. he was nice , polite, and thoughtful. He was just a good guy all around. Kudos to him!
Kathy M.read more
Your service was fast and the technician was very courteous. I would recommend your company to anyone. Thanks again
Daniel H.read more
Great professional job
Michael E. Hread more
I was able to have my windshield replaced while I was sleeping. The service was excellent and the whole process easy. Thank you so much!!
Laura H.read more
Very curtious and polite.
Karen Hancock Hread more
I contacted another glass company prior to calling [site]. The price quoted by [site] was quite a bit less. The other company wanted to charge to come to my home to replace the glass in addition to much higher rate for the install. When I stated the price was too high they wanted to negotiate. [site] gave me the best [Continue Reading]
Patsy H.read more
John was very informative and beyond reproach. He rendered good customer service and should be commended on his actions.
Kevin A.read more
Rod M. did the installation. Rod did an excellent, thorough, and conscientious job. It was very evident that he is well qualified as he displayed his competencies during the install. Proper installation and customer satisfaction were his top priorities. He and his work exceeded my expectations. I also very much appreciated his professional, social, and communication skills. I was treated [Continue Reading]
John B.read more
Excellent service delivered as promised.Excellent value.
Herbert Eread more
The technician that was sent to repair my rear windshield was an awesome person. He installed the rear windshield quickly and efficiently. He did a great job of cleaning the car before and after he was done, and he was a blessing and a joy to have met.
Brent Dread more
I was very satisfied with the work that was performed.
Robert Bread more
John was on time and did an excellent neat removal and installation.
David Charvat Cread more
Samuel Barrios was pleasant and most helpful. Such a great person to deal with for this type of business!
Daniel Costa Cread more
My technician was great and very thorough. His seal on the glass is as good as factory.
Charles Iread more
Thank you for your prompt service.
Eric Lread more
Installer Carlos is skilled!
Paul Hread more
Unbelievable service and rates. Excellent experience. I can tell the company is all about doing business professionally.
Dylan Bryan Bread more
Steve B. was great! He called and told me when he would arrive, and then he called when he was on his way. He was prompt, efficient, careful, and did a great job!
Connie S.read more
I owned my own body shop and saw many window installations. Your tech, Mike Fritzke, was friendly, courteous and did the best windshield installation I've ever seen. Everything was done perfectly and correctly in a timely manner. I appreciate the great work
Joe A.read more
I am writing you in regards to a windshield that I had replaced. I had my windshield replaced in Worcester, Massachusetts.I just thought you would like to know what an excellent job these guys did! From my initial phone call to and through the installation of the glass, the customer service provide was second to none! Not only did i [Continue Reading]
David Bread more
Always great service
Charlie'S Auto Sread more
very prompt service & pleasant experience.
Rachel Mread more
LOCATION: CALEDONIA, IL My location is not available in store Location" options. So l selected Peoria as the best option because I grew up near-by."
Gerald A Bread more
I dealt with Keith from Canton, OH - and he was excellent to deal with. Very personable, friendly, and knowledgeable. From the first phone call, then to the visit at the house, he was very respectful and down to earth.
Nate K.read more
Absolutely the best customer service I have ever experienced!
Patrick Greene Gread more
I initially contacted Gerber Collision and it was that company that contracted your company to do the work. I was so pleasantly surprised that this work was done at my home! I really thought that I would have to drive it to Gerber Collision! Thank you so much for this unexpected convenience and especially for the professionalism and courteous behavior [Continue Reading]
Nalani Bread more
I am extremely pleased with the service. GA found my rear window and installed it at my place of employment the same day. With the weekend on us and three days of bad weather ahead, I'm so happy you could get it done.
Don P.read more
Joe, the technician was wonderful, very friendly and efficient. Here when he said and done when he said and all glass cleaned up. Sheila, the person on the phone was excellent, also. Thanks so much.
Nannette Rread more
My technician was Doug and he was very professional and extremely polite. He was on time for the appointment and it only took him approximately 30 minutes to do the job and ovverall, he just made everything go very smoothly for me and my new windshield looks great. I would definitely recommend [site] to others! Thank you!
Kacey A.read more
Teck guy was great and perfection
Spyridon Rousselatos Rread more
Keith N. took my call, and was very courteous and went out of his way to pick up glass for me the same day I called. The technicians, Rod and Troy were very helpful telling me what I needed to do so that my windshield would not have pressure problems. Overall great experience from start to finish. Thanks!
Daniel S.read more
Chad was very knowledgable, friendly and professional.
Judith Pribish Pread more
I couldn't ask for beter service. Mike (Service Tech)was very courteous and an outstanding professional.
Robert H.read more
Ben was my technician, and he was just wonderful. He came to my house to do the job, and he was pleasant, courteous, efficient, thorough...I couldn't have asked for more.
Amy W.read more
Your technician, Mike S., was outstanding. Friendly, courteous, etc. Certainly an asset to your company for sure Thank you!
Joseph C.read more
I am so impressed! Jason was wonderful! Courteous, friendly, prompt - I have worked in customer service for 35 years - Auto Glass Service was awesome!
Kimberly Hread more
Glassusa provided prompt, courteous, and efficient service at my home. This service afforded me the opportunity to have my windshield replaced in a convenient and quick manner. It was completely convenient, I was pleased with the service.
Kathy Green Gread more
Gene, the glass tech, was very nice and answered any questions I had. He worked fast and cleaned up after. I was very happy with my repair!
Sandy B.read more
John did a great job. Explained what he was doing and answered any questions I had. Was very professional and friendly.. Would ask for John again next time we need glass service.
Robert Gread more
Mia, Sherry, and Dwight did an excellent job handling my windshield replacement. I never thought the process would be easy and they made it just that. I will definitely recommend you all to friends and family.
Doug W.read more
Technician truly made this bad experience of broken window into a pleasant one.
Irvin Kread more
From the start, your representative Mark Justak and the ladies in the front office were very nice people to work with. Then the technician came right out to my office, Schafer Financial Services, in Valparaiso, Indiana. All of the employees in the offices nearby came outside to see the work. We were all impressed by the service I received. Great [Continue Reading]
Brendan S.read more
Paul did a great job he was fast friendly and courteous
Matthew Murga Mread more
Erik was on time and very professional, his work ethic is top notch, will recommend to friends and family for auto glass needs.
Dilcia Luciano/ Pacesetter Personel Lread more
As expected, the receptionist and technician were very courteous and the work was finished within the specified timeframe. I'm sure I will be back.
Marc Mread more
See comments in other. If you can't see it, I'll redo it. Suffice to say, my experience was A+
James And Sharon Lread more
Well done, from start to finish. Helen, the woman who scheduled our service appointment, was most helpful. And Mark, who installed the new windshield, inspired confidence that our car would be good as new after he completed his careful work.
Chip G.read more
HE WAS GREAT AND WAS NICE TO WORK THE TIME AROUND OUR NEEDS.
Sharon Mcaleer Mread more
I cant say enough about how good n quick n reasonable pricing they had.i called n less then 3 hours they werr in my driveway changing 2 windows... great job great service
Chuck Mooney Mread more
Awesome!!! Courteous! Fast! Highly recommended!
Wendy Hronek Hread more
Danny was very professional in performing his work.
Sarah Pread more
I would personally like to thank Bill for replacing my rear window, he did excellent work in a timely manor and was 100% courteous to my family and I. I would recommend him to anyone! Thanks again!
Kristen T.read more
Bill was very Professional and Polite. He is a great Service Technician.
Fred Furlano Fread more
Installers phone calls & appointment helped my business keep working
R D Vandale Electric Vread more
Jay D.did the repair work. He went over and above to explain and do the necessary work needed to repair my windshield. Will definitely recommend using this company again. Thanks!
Doris S.read more
Very pleased with the friendly staff, the free onsite service, and the quick repair & installation of my rear window! Thank you!
Barabara Ann H.read more
Our service technician(Joe) showed up to do the repair about 10 minutes after I called. He said he was in the area. That quality of service is really APPRECIATED.
Randy Leifeste Lread more
John kept me updated about appt.The work was done on an especially bitter cold day.
Kathleen Odonnell Oread more
Technician very knowledgeable and well experienced and gave me a guidelines about the new windshield: no washing , Crack windows at least 2 to four inches. Well customers oriented. He is very courteous and respectful...
Anacleto Ignacio Iread more
Thank You very much!!!!!!
Amy Fread more
Albert from the Orlando, FL location was absolutely wonderful. We did not have an appointment, but he was able to accommodate us nonetheless. The technician, Luis, did an amazing job and the windshield looks amazing! The customer service was bar none and Albert did everything he could to make it an easy, comfortable time. I highly recommend [site] for any [Continue Reading]
Jayme C.read more
Great service all around.
Joshua Sread more
Excellent service and quality work
Tim Minneci Mread more
Great price, great service! Eric, my tech showed up on time. I had to leave for work, and took my other car. Eric called me an hour later to tell me one windshield wiper arm had broken during the install, and that he had a new one on order. Later that day the broken part was replaced free of charge! [Continue Reading]
Butch H.read more
Both phone rep and service tech (Chris) were very helpful and friendly. This was our first time that anything happened to our windows and they guided us through it and were very nice!
Megan W.read more
Michael S., the installer, did a terrific job. He arrived on time and completed job successfully. He was pleasant and courteous as well. Would recommend again.
Linda M.read more
Technician was very professional, changed the windshield in a very professional and timely manner. After change was complete he walked me through the entire process. Very professional if ever need work again will ask for Ben.
Bruno D.read more
Service tech friendly and professional and called just like the telephone rep said he would! Awesome service all around! Happy New Year!
Kevin Vogt Vread more
Excellent customer service, nice employee, perfect job. Thank you very much.
Lana Zinouchyk Zread more
Mike, the service tech, was very professional, courteous, and efficient. He even change his route to accommodate my wife's doctor appointment. We are extremely pleased. Thank you.
Walter R.read more
Your service technician was fantastic. I would not change a thing.
Howard H.read more
Great job! Thanks!
Sylvia Sread more
Thank you for getting this done so quickly!
Kelley Sread more
Carol was VERY helpful and professional! Darnell installed the window. Very prompt. You should be proud to have a team that handles customer service like these two did. I will certainly refer your company!
Anne C.read more
Haven't driven away with the vehicle yet but thus far all went very well.
Regina Sread more
I actually met Scott at your Gerber Collision location in Duluth, Ga but it was not listed in your store location selection.
Mike Hread more
the Tech Donny ( I think that was his name), did an excellent job. He was very friendly, and very timely. I wasn't expecting him until 2pm, however he came earlier and was super efficient. I will definitely use him specifically, when I return to fix my passenger side window.
Sean Aread more
Jim was very courteous and neat. Thank you Jim!
Quail Auto Jread more
James was awesome!
John Pread more
Matt was very nice, prompt, and had a great attitude despite the rain!
Renee Thompson Tread more