My tech was Steve B. Very courteous and extremely professional. He told me what needed to be done, how he was going to do it, and how long it would take. And he was right on target with the completion time. My first experience with your company leaves a good impression and I'll recommend you to my friends. Thanks!Jack W.,
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Testimonials What Customers are saying
The technician did not call before coming, but I was expecting him so I was home all day anyway. They were very efficient!
James C Bread more
Jeffery was awesome, he was on time & very good at his job. He explained about a leak we had & even showed us how to fix it if it happened again. Great technician
Diane Mread more
Other than my switch got broken, very satisfied customer.Thanks again
Brian Townsend Tread more
Excellent job:). Very pleased.
Jeremy Grove Gread more
Very pleased with the friendly staff, the free onsite service, and the quick repair & installation of my rear window! Thank you!
Barabara Ann H.read more
Jeff provided excellent service and I trust in the work he did. He clearly knew what he was doing, was on time and was attentive to questions I had. In managing teams a long time and I recognize Jeff's skill and approach as being top notch.
Greg Mread more
Keith N. took my call, and was very courteous and went out of his way to pick up glass for me the same day I called. The technicians, Rod and Troy were very helpful telling me what I needed to do so that my windshield would not have pressure problems. Overall great experience from start to finish. Thanks!
Daniel S.read more
James was awesome!
John Pread more
Cost was very reasonable.
Douglas Chapman Cread more
Gene, the glass tech, was very nice and answered any questions I had. He worked fast and cleaned up after. I was very happy with my repair!
Sandy B.read more
Dear Mr. Rohlfing, Today, [site] came out to make a service call to replace my front windshield of my Lexus LS 400 which had been broken by a rock for the 3rd time in as many years. I was going to take it to the Lexus Dealer, but Linxus would not allow the repair. When I called my State Farm [Continue Reading]
Tyndale C.read more
Installation guy was awesome! Thanks!
Carley Dread more
Jim met me at a very convenient location and was very personable throughout his visit.
Ed Nread more
I am repeat customer and I can't express how great the customer service is with Auto Glass Service and they have great prices. Both the customer rep and the technician, Jim, were both very personable. Jim did a very professional job. He was highly skilled and very proficient at his job. I highly recommend them. Thanks!
Lisa Rread more
I needed it today - and I GOT IT today!!! Great service, great installation, PROFESSIONAL and personable. I could not be happier with [site]!
Larry S.read more
Brian was very courteous and professional!! Thank you for an outstanding experience!
Georgia H.read more
My technician, Claude, was very friendly and professional. He arrived promptly and had my new glass installed in no time!
Amanda M.read more
Ben, the Glass Tech, was very helpful in calling this morning and letting me know he was able to put me first on his list and would be able arrive in twenty minutes. Saving me time and travel to the shop. I previously was scheduled for a 3pm appointment today at the shop location and was very pleased [site] came [Continue Reading]
Alcides S.read more
Jason did an awesome job. Very professional.
Richard Buesking Bread more
My technician, Randy G. was the most courteous and informative technician I have ever dealt with. He explained every procedure and why, while I shared unpleasant experiences with him. He cleaned up well as if he was never there. If all your technicians were like him, your business would never go down. Please let him know I appreciate what a [Continue Reading]
Debra M.read more
Very fast and friendly service. Very polite and did an awesome job they come to your house.
Rosa Linda Sread more
As expected, the receptionist and technician were very courteous and the work was finished within the specified timeframe. I'm sure I will be back.
Marc Mread more
I couldn't ask for beter service. Mike (Service Tech)was very courteous and an outstanding professional.
Robert H.read more
I am extremely pleased with the service. GA found my rear window and installed it at my place of employment the same day. With the weekend on us and three days of bad weather ahead, I'm so happy you could get it done.
Don P.read more
Eric was professional and courteous and did the job in a timely manner. Great job!
Mary Jo Hread more
I dealt with Keith from Canton, OH - and he was excellent to deal with. Very personable, friendly, and knowledgeable. From the first phone call, then to the visit at the house, he was very respectful and down to earth.
Nate K.read more
very good experience overall
Michael Napolitan Nread more
I just wanted to say I am very pleased with the service I recieved. In todays society a job well done usually doesn't get the thanks it deserves. Thank You!! Everyone I dealt with was very friendly and helpful!
Vicki W.read more
Techs were very courteous.
Nabil Sread more
Very quick and friendly customer service rep and technician. I was very happy with the cost and service! Thank you!
Amber Montoya Mread more
Everyone was very nice.Could have not asked for a better group of people.
Carlos Yread more
Extremely accommodating! Especially on Christmas eve. I will definitely recommend and use their service again!
Richard Gread more
John kept me updated about appt.The work was done on an especially bitter cold day.
Kathleen Odonnell Oread more
These guys are doing a great job! CSR's were very professional. Joe (the technician) is a find! He's only been with the company a short time, but was very proficient technically, and extremely professional, including his grooming and uniform, and informational.
Craig M.read more
Tech was great
Alan Wread more
The process was easy, from start to finish! The techs were professional, friendly and fast. They cleaned up after themselves and also cleaned up the glass from there the window broke! I would definitely recommend Glads America to anyone in need!!
Richard Hartman Hread more
The Service Technician, Jessy, is kind, professional, and very knowledgeable. It was 100 degrees but he took the time to explain to me in full all that he did and all my options if there are any problems - making customer service his top priority.
Vicky T.read more
As a repeat customer, my experience with [site] was positive the first time and was even more so this time. Robin was again friendly and sounded genuinely happy to assist me. Upon arrival, even despite HOT temperatures, the Technician was also friendly and seemed to enjoy what he was doing; he even reattached my EZ PASS. My experience exceeded my [Continue Reading]
Mark M.read more
Marcus Mread more
fast friendly service
Mary Freestone Fread more
The technician was extremely knowledgeable and courteous. He made the experience extremely nice for me. He represented the company so well.
Lori K.read more
John was our technician and was so courteous and helpful. He did not let the freezing temperatures affect his service and we feel he went above and beyond the call of duty. Will definitely use Auto Glass Service again.
Amber Tread more
Great service!! Technician was right on time, very courteous and professional. My new windshield looks great!
Walter Dread more
Steve F. was the person who installed my replacement window. I was able to watch him work and was very impressed with his expertise, the careful nature of his work and the quality of the finished job.
Donald H.read more
Quick, easy and nice/friendly technician. Would recommend any day
Marquis Kirkwood Kread more
Jason was my installer. He was friendly, courteous, quick, and knowledgeable. But most of all he was professional. I would recommend your service to anyone.
Ron Z.read more
Ben was very professional, and knowledgeable. I was having my windshield replaced on my hatchback. My hatchback's door handle had been broken for months, when Ben had the door apart to fix the window, he went out of his way to fix my door handle too! I was very pleased! The extra effort was much appreciated as now I can [Continue Reading]
Melissa A.read more
The technician who helped me went above and beyond my expectations. He not only replaced the windshield I needed, he also helped secure my dash that was curling up by the windshield. It worked perfectly. He was timely and the price was very affordable. I definitely would recommend [site] to anybody.
Bruce L.read more
An outstanding experience for what could have been a real hassle. Thank you!
Justin Cread more
Had my windshield replaced last week while at work. GREAT JOB! Fast, friendly & professional. The tech even saved my Michigan State emblem.
Connie W.read more
John, Wendy, & Kathy could not have been any more helpful & professional - a great experience ... and the replacement windshield made the whole car seem like it was new! I will happily share my experience with my friends & neighbors!
Eve S.read more
I contacted another glass company prior to calling [site]. The price quoted by [site] was quite a bit less. The other company wanted to charge to come to my home to replace the glass in addition to much higher rate for the install. When I stated the price was too high they wanted to negotiate. [site] gave me the best [Continue Reading]
Patsy H.read more
The technician was so nice, and the windshield looks beautiful! I had a problem with the wipers being out of alignment after-wards, and the technician came back the very next day and fixed them. Thank you for your excellent service!
Laura W.read more
a job well done, thank you
David Tread more
I decided to look for a company in my community when I found your company listed in the yellow pages for Niagara Falls. I was most pleased with the customer service I received from your company. I spoke with Cheryl, customer service rep, who was very knowledgeable about your company and actually convinced me your company was the one I [Continue Reading]
Robert K.read more
Excellent service delivered as promised.Excellent value.
Herbert Eread more
Thank you so very much. The technician , Danny, was very efficient and timely. He communicated with us first thing in the morning of his arrival time. He was very polite.
David Fread more
Both phone rep and service tech (Chris) were very helpful and friendly. This was our first time that anything happened to our windows and they guided us through it and were very nice!
Megan W.read more
Brandy, the technician, is the man! He was very kind, efficient and really nice.
Tom Aread more
Made a difficult situation very easy. Efficient at every level. Thank you!
Anthony Bread more
Installers phone calls & appointment helped my business keep working
R D Vandale Electric Vread more
Very good experience! Thank you
Lori Sread more
Great experience. Very prompt arrival and quick service! I feared we may be waiting around all day but not at all. Thank you for great service esp on Christmas Eve!
Margaret Lread more
I've got to say I'm impressed with the workmanship of your tech Bill. Bill had an attention to detail that companies in the past have not. Thanks again!
Zachary S.read more
Kirk was very efficient & polite. Thank you for great & speedy service!
Conni Tread more
The Service Technician, Michael, was extremely courteous and efficient, as well as prompt.
Mary D.read more
I initially contacted Gerber Collision and it was that company that contracted your company to do the work. I was so pleasantly surprised that this work was done at my home! I really thought that I would have to drive it to Gerber Collision! Thank you so much for this unexpected convenience and especially for the professionalism and courteous behavior [Continue Reading]
Nalani Bread more
Patrick was extremely courteous and helpful with information about the process and did a great job, the area he worked in was spotless. My experience from scheduling to completion was superior and I would highly recommend Gerber Collision for their services
Deborah Perez Pread more
TECH WAs great good job....
Richard Sread more
Excellent service. Technician was fast, efficient and courteous. I would definitely use you again! Thanks!
Brian Y.read more
Technician was very polite and professional.
Daniel Korinek Mread more
I was absolutely 100% satisfied from the original phone call that was made. The technician who installed it was very knowledgeable and he explained each step of the installment. He did a beautiful job and it looked great when he finished. He was extremely courteous and knew exactly what he was doing.
Eleanor G.read more
Appreciate you coming on Christmas Eve. Bill was very accommodating and did an excellent job with locating me at my place of employment to perform his task.
Kevin Kread more
Absolutely the best customer service I have ever experienced!
Patrick Greene Gread more
Horacio Vargas Salazar Vread more
Unbelievable service and rates. Excellent experience. I can tell the company is all about doing business professionally.
Dylan Bryan Bread more
Donnie was excellent! On time, courteous, and hard working. He went above and beyond what I expected of him.
Scott Bread more
Carol was VERY helpful and professional! Darnell installed the window. Very prompt. You should be proud to have a team that handles customer service like these two did. I will certainly refer your company!
Anne C.read more
Installer Carlos is skilled!
Paul Hread more
JOE WAS AWESOME AS USUAL!
Ed Bozarth Chevrolet / Aurora Bread more
Erik was very pleasant and professional!He called first thing to give me the eta on when he will be at my residence and followed by another call to let me know when he is on his way. He did a very thorough job.
Michelle Dread more
Thank you for top notch service! A real life savor and I couldn't be happier with the service provided and my technician. You will have my business for life. Thanks again.
Sean Rread more
Pete K., the glass tech, came out to Derby to replace my windshield at my office and did an absolutely WORLD CLASS job. He was a class act through and through. Thank you [site]!
Mary B.read more
Thank you for your excellent service.
Grace Juilano Jread more
Betty, the customer service rep, did an exceptional job helping us get our cracked windshield fixed. She was incredibly courteous and efficient. The technician was also very efficient. We were so impressed with our total experience with [site]. We highly recommend them.
Rosie M.read more
Eduardo was great! And the people at the shop were super nice. Thanks!
Christina Strand Sread more
Joseph was excellent! Efficient and very friendly.
Kaitlin Bread more
It was a pleasure!
Robert Jread more
When installing the new windshield they found the electronics didn't fit right so they reordered another windshield & reinstalled it, to me that's going above & beyond to satisfy the customer. He would not quit until it was right, Thankyou.
William Wread more
Marybel at the Orlando Store was so professional and friendly. She went above and beyond when we thought our Corporate Insurance Policy did not have full glass coverage. She provided excellent Customer Service which is difficult to get these days.
Millie K.read more
I would definitely recommend anyone to you guys thank you very much,, Bonnie Bragg
Bonnie Bragg Bread more
I just wanted to thank you for the quality and service that your company gave me when I needed help. I am unemployed and needed a discount on fixing my windshield and Keith gave me a price that I could afford. Troy, the technician that replaced my windshield out of N. Canton, Ohio was one of the most courteous and [Continue Reading]
Gary L.read more
Tim, the Glass Tech, was extremely friendly and helpful, as was the Customer Service Rep, Diane. Would definitely recommend this company to friends and family.
Marie D.read more
very prompt service & pleasant experience.
Rachel Mread more
My technician, Eric, from the Buffalo, NY store was absolutely amazing! I wouldn't hesitate a second to recommend this shop to anyone.
Katy B.read more
Jason, the technician, was very professional and courteous.
Guy Cread more
See comments in other. If you can't see it, I'll redo it. Suffice to say, my experience was A+
James And Sharon Lread more
Tom Young Yread more
Jeremy was completely courteous, professional and a real asset to your company. He did a fantastic job.
Mike Walker Wread more
I was very satisfied and would recommend your service
James Bread more