Kathy, the CSR, was very knowledgeable, polite and kind. Also, John, the auto glass tech who installed the windshield, was prompt, efficient and very respectful.
Linda S.,
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Testimonials What Customers are saying
William was my technician, friendly, knowledgeable, great job! Paul
Paul Walker W
read moreCouldn't have been any easier.
Christopher M
read moreCourteous, nice, and called when they said they would; here when they said they would be. WOW ! Great !
Ginger P.
read moreI can't believe how quickly and efficiently my glass was installed. We were very traumatized by the tornado that took the auto glass out. Getting it fixed was virtually painless. Jay was very courteous and did an outstanding job. Friendly, knowledgeable ...couldn't ask for better. Will definitely recommend in the future.
Dorothy U.
read moreJohn was our technician and was so courteous and helpful. He did not let the freezing temperatures affect his service and we feel he went above and beyond the call of duty. Will definitely use Auto Glass Service again.
Amber T
read moreThank You to both Mike & Kathy for making my 1st experience with [site] a wonderful & memorable one. One of my managers at work referred me to call you because my place of employment currently has you do work for them replacing glass as needed on their company vehicles. Coming to my work place is a HUGE convenience and [Continue Reading]
Kristi M.
read moreThank you!
Marcus M
read moreThank you for your excellent service.
Grace Juilano J
read moreHaven't driven away with the vehicle yet but thus far all went very well.
Regina S
read moreVery friendly staff and very efficient about getting my job done. Great JOB!!!!!!!!!
Jeanne L
read morefrank from lee rd Rochester ny. he was very good.
Andrew Dambrosia D
read moreMike, the service tech, was very professional, courteous, and efficient. He even change his route to accommodate my wife's doctor appointment. We are extremely pleased. Thank you.
Walter R.
read moreTech was very courteous, prompt, and skilled. Couldn't have gone any smoother.
Todd S
read moreEverything was very efficient. From the phone call to the technician coming out to install. Thanks for being professional, courteous and making it easy for me.
Michelle C
read moreThese guys are doing a great job! CSR's were very professional. Joe (the technician) is a find! He's only been with the company a short time, but was very proficient technically, and extremely professional, including his grooming and uniform, and informational.
Craig M.
read moreMy Technician was Joel. He was professional, courteous and did a great job. I would highly recommend. The phone representative was great as well. They came out the very next day to my house, very promptly. Their service and courtesy was great and refreshing to find in this day and age.
Judith B.
read moreI had a great experience from start to finish. My Service Technician was so very kind. I couldn't have asked for better service or a more friendly technician.
Crystal R
read moreI cant say enough about how good n quick n reasonable pricing they had.i called n less then 3 hours they werr in my driveway changing 2 windows... great job great service
Chuck Mooney M
read moreOur service technician(Joe) showed up to do the repair about 10 minutes after I called. He said he was in the area. That quality of service is really APPRECIATED.
Randy Leifeste L
read moreFast friendly service
Kristyn L
read moreI just had my windshield replaced this morning by your company. Thank you very much for your service. Overall excellent experience! My scheduled time was at 9:00 AM and the technician, Thomas P., arrived at 8:21. I was impressed by the quality of work as well as the prompt and polite customer service. I would certainly reccomend your services.
Christopher S.
read moreGreat professional job
Michael E. H
read moreJohn was very informative and beyond reproach. He rendered good customer service and should be commended on his actions.
Kevin A.
read moreGreat service!! Technician was right on time, very courteous and professional. My new windshield looks great!
Walter D
read moreErik was very pleasant and professional!He called first thing to give me the eta on when he will be at my residence and followed by another call to let me know when he is on his way. He did a very thorough job.
Michelle D
read moreChad was very knowledgable, friendly and professional.
Judith Pribish P
read moreJeffery was awesome, he was on time & very good at his job. He explained about a leak we had & even showed us how to fix it if it happened again. Great technician
Diane M
read moreGive the installer a raise... He's is friendly and fast.... Appearance was clean and professional.
Matt B
read moreTechnician truly made this bad experience of broken window into a pleasant one.
Irvin K
read moreI was so surprised to learn that your personnel would come to our home and make the installation. The quick response, the hassle-free procedure made me a real fan of your company.
Richard F.
read moreThe technician dispatched by the name of Mike was outstanding in regards to professionalism and workmanship. He took pride in his work and performed a very high quality job. I'm very particular about work performed on my BMW and I was comfortable and more than satisfied with the work that Mike performed. Thank you for the outstanding workmanship and quality [Continue Reading]
Wesley R.
read moreJeremiah was very professional in every sense of the word-by far the best experience I've had with windshield repair/replacement.
Martin M.
read moreI would like to thank Mr. J. Foster for making my visit a pleasant one. He was very professional, courteous, and worked to get me in the very day of my windshield mishap. It was a true pleasure to do business with him. If I ever need another windshield, I will call [site] and I will definitely recommend your St. [Continue Reading]
Jaemi L.
read moreBoth phone rep and service tech (Chris) were very helpful and friendly. This was our first time that anything happened to our windows and they guided us through it and were very nice!
Megan W.
read moreMia, Sherry, and Dwight did an excellent job handling my windshield replacement. I never thought the process would be easy and they made it just that. I will definitely recommend you all to friends and family.
Doug W.
read moreIt was a pleasure to meet Mike and have him replace the windshield. He was extremely professional we need more people like him in the service industry.
Robert T
read morePatrick was extremely courteous and helpful with information about the process and did a great job, the area he worked in was spotless. My experience from scheduling to completion was superior and I would highly recommend Gerber Collision for their services
Deborah Perez P
read moreRich is polite, courteous and quick. he ALSO DIDN'T MIND MY HUMOR.
Felippo A
read moreJohn the Service Technician was great! He actually vacuumed the matts and cleaned up a shoe scuff mark. A very friendly and nice guy.
William H
read moreThank you for getting this done so quickly!
Kelley S
read moreJeremy was completely courteous, professional and a real asset to your company. He did a fantastic job.
Mike Walker W
read moreDevon, the service tech, did a great job, very professional, on time, and finished fast.
Scott D.
read moreI was exceptionally satisfied with my technician George F. He was very professional and performed his job to perfection. He also explained the warranty info as far as what is covered and what would not be covered in detail and made sure I was completely satisfied with the work before leaving by doing a once over with me regarding the [Continue Reading]
Barbara M
read moreErik was on time and very professional, his work ethic is top notch, will recommend to friends and family for auto glass needs.
Dilcia Luciano/ Pacesetter Personel L
read moreDid a great job!
Ron Z
read moreI am so impressed! Jason was wonderful! Courteous, friendly, prompt - I have worked in customer service for 35 years - Auto Glass Service was awesome!
Kimberly H
read moreMy technician did an amazing fast and efficient job.
Brenda B
read moreI had an installation today based out of Chicopee, MA. I wanted to let someone know how impressed I was with the service and especially the technician Ben. I wish I had his last name, but his service was outstanding. I am an installation manager for a service company and I continue have to work day in and day out [Continue Reading]
Derek W.
read moreSamuel Barrios was pleasant and most helpful. Such a great person to deal with for this type of business!
Daniel Costa C
read moreVery courteous and friendly technician. Did a great job, quickly.
Christena G
read moreKeith N. took my call, and was very courteous and went out of his way to pick up glass for me the same day I called. The technicians, Rod and Troy were very helpful telling me what I needed to do so that my windshield would not have pressure problems. Overall great experience from start to finish. Thanks!
Daniel S.
read moreBill was very Professional and Polite. He is a great Service Technician.
Fred Furlano F
read moreOutstanding tech installer. Did not submit a claim to insurance company so cost was reasonable and fair for the work performed.
Donald S
read moreWas very impressed with this service! The tech that performed the work was very knowledgeable and told me of how this company was certified and all. Would recommend you all gladly. Will notify my Insurance company and let them know how pleased I am also. Thanks again!
Odis B.
read moreVery pleased with service and professional! ????
Lonnie Setliff S
read moreI must admit i was a bit nervous at first having never heard of your company. I was even more skeptical of having to prepay by credit card before services were rendered. I received next day service by a local and very reputable company, and things were done in a timely manner. The technician was very friendly and I am [Continue Reading]
Dawn H
read moreI was pleased to know that the technician had over 30 years experience????
James B
read moreThank you so much, my technician was very kind, friendly, and did an awesome job!
Melissa Mazurowski M
read moreI owned my own body shop and saw many window installations. Your tech, Mike Fritzke, was friendly, courteous and did the best windshield installation I've ever seen. Everything was done perfectly and correctly in a timely manner. I appreciate the great work
Joe A.
read moreBen was very polite and responsible with all the work that needed to be done on my car. Thanks to him i found that my car was getting rust, and he fixed the problem.
Julio P.
read moreThe Service Technician, Jessy, is kind, professional, and very knowledgeable. It was 100 degrees but he took the time to explain to me in full all that he did and all my options if there are any problems - making customer service his top priority.
Vicky T.
read moreKathy, the CSR, was very knowledgeable, polite and kind. Also, John, the auto glass tech who installed the windshield, was prompt, efficient and very respectful.
Linda S.
read moreAs expected, the receptionist and technician were very courteous and the work was finished within the specified timeframe. I'm sure I will be back.
Marc M
read moreVery pleased with the friendly staff, the free onsite service, and the quick repair & installation of my rear window! Thank you!
Barabara Ann H.
read moreService was courteous. prompt and helpful with a very reasonable price
Andrew F.
read moreBen was my technician, and he was just wonderful. He came to my house to do the job, and he was pleasant, courteous, efficient, thorough...I couldn't have asked for more.
Amy W.
read moreThis company is also the preferred provider of this type of service.
Lana K
read moreMario, was great, I appreciate the fine service, he went out of his way to accomadate me!!
Tim Farrell F
read moreI had my windshield replaced by John and he did an ABSOLUTE FABULOUS JOB!! Accommodated me due to my work schedule and explained what he was doing before he did it. WONDERFUL SERVICE!! I would HIGHLY recommend [site]. THANK YOU for a very positive experience!!!
Tricia B.
read moreChris was great and made my experience completely hassle free!
Rudy M
read moreThe technician was great. Very personable and trustworthy. The customer service representative was great, too.
Sara E.
read moreJohn was prompt, courteous, fun, and clearly eager to do the job well. He is very experienced and answered all my questions. It was a pleasure doing business with you!
Ann B.
read moreMark, the service tech, was very helpful and did a great job. He was professional, on time, and answered any questions I had.
Mandy S.
read moreI am VERY particular about my BMW and who works on it. Keith explained the entire windshield replacement process, dealt with my insurance company and did a flawless job. Everything lines up perfectly, there are no wind leaks and the moldings fit like they were from the factory. A+ in my book.
Ian S.
read moreDanny was very professional in performing his work.
Sarah P
read moreVery impressed with the service all around.
Mark Cross C
read moreVery nice to work with
Jeff H
read morePeter was excellent to deal with and so was his co-worker( I didn't catch his name) Appreciate the great work!
Michael Hughes H
read moreI am extremely pleased with the service. GA found my rear window and installed it at my place of employment the same day. With the weekend on us and three days of bad weather ahead, I'm so happy you could get it done.
Don P.
read moreExcellent service. Great job done by tech and fast too.
Robert L
read moreHolly M., the Customer Service Rep, was very friendly and professional. The Service Technician, Bill, was courteous, accommodating, and efficient. I am very pleased with the overall service from [site] and I would highly recommend this company to anyone. Thank you!
Jennifer P.
read moretechnician was fine
Frank Workman W
read moreMy technician was great and very thorough. His seal on the glass is as good as factory.
Charles I
read moreSuch great service and prices. Best experience I've ever had with a repair services - I'll be handing your business cards out to my family, friends and coworkers, thanks!
Nicole G
read moreTech was very friendly and efficient.
Aubrey G
read moreMarybel at the Orlando Store was so professional and friendly. She went above and beyond when we thought our Corporate Insurance Policy did not have full glass coverage. She provided excellent Customer Service which is difficult to get these days.
Millie K.
read moreexcellent service
Kimberly Smith S
read moreThe technician just left my house. The job was done perfect! My windshield is in, the car is clean, and your technician was a true professional! Because of my experience this morning, I will send friends and family to [site].
John G.
read moreTHANK YOU SO MUCH!!! This was a very painless and pleasant experience! I will recommend you to anyone that needs glass work!
Caroline R.
read moreGreat price and significantly cheaper than others. Fast and friendly service. Great experience.
Justin N.
read moreI have nothing but positive comments to make. Wendy at the office handled much of the dealings with my insurance company and Rich, the technician was excellent and professional. From the time I called my Agent, it was all handled within 30 hours without having to leave my home. Need I say more!
Bill G.
read moreVery courteous and great customer service all around
Linda Rihani R
read moreCory, the tech, came out of his Fort Myers area to do my repair in St Petersburg and he was wonderful. He explained everything, was very patient, and the car looks great. Completely satisfied the installer was a gem! Thanks again!
Alberta O.
read morePete K., the glass tech, came out to Derby to replace my windshield at my office and did an absolutely WORLD CLASS job. He was a class act through and through. Thank you [site]!
Mary B.
read moreQuick, easy and nice/friendly technician. Would recommend any day
Marquis Kirkwood K
read moreAbsolutely fantastic Service! I called at 8 am with a broken front passenger glass window and by noon Rick, the tech, was at my office and was able to replace the window in an efficient matter. Fantastic work [site] your Chicopee store is outstanding and it starts with management, thank you for the expedited service Tammy!
Jackie M.
read moreDonnie was on time and communicated very effectively. He was called me before, during and after the installation. I appreciate the great work he provided me. Thanks!
John H
read moreGreat service from phone to tech. Painless and easy. Samantha Spillone is a great asset to your company.
Teddy M
read moreJeff provided excellent service and I trust in the work he did. He clearly knew what he was doing, was on time and was attentive to questions I had. In managing teams a long time and I recognize Jeff's skill and approach as being top notch.
Greg M
read moreWow! Super fast informative service. Pardon my French but Kris is a fucking rock star!
Brian K
read more