Donnie was very polite and even came earlier than scheduled. Good customer service skills. If I should need service again will definitely call your company.Stanley A,
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Testimonials What Customers are saying
The Service Technician, Michael, was extremely courteous and efficient, as well as prompt.
Mary D.read more
The process was easy, from start to finish! The techs were professional, friendly and fast. They cleaned up after themselves and also cleaned up the glass from there the window broke! I would definitely recommend Glads America to anyone in need!!
Richard Hartman Hread more
Your customer service was Excellent. Windshield broke yesterday evening and was repaired this morning. I am very pleased with the quality of service and how you all repaired my windshield in such a timely manner. Very Pleased. Will refer you to all my friends.
John M.read more
Danny was very professional in performing his work.
Sarah Pread more
he was fast and efficient. very nice guy. thank you
Johnnette Hooker Hread more
Just a quick note to say what a great job your representative just did in installing a new windshield. The temp was 93 with a heat index of 106 and installed in less than an hour in a very professional manner. He did a great job in some very tough physical conditions.
Tim M.read more
a job well done, thank you
David Tread more
Always great service
Charlie'S Auto Sread more
Rod M. did the installation. Rod did an excellent, thorough, and conscientious job. It was very evident that he is well qualified as he displayed his competencies during the install. Proper installation and customer satisfaction were his top priorities. He and his work exceeded my expectations. I also very much appreciated his professional, social, and communication skills. I was treated [Continue Reading]
John B.read more
Keith N. was the tech and he was very nice & polite. He explained everything well and I was very impressed with him. I would recommend [site] and him to everyone.
Judy S.read more
Thank you for turning a stressful moment to a calm solution.
Cara Guettler Gread more
The technician was professional, polite, and very efficient. I will recommend him to everyone!
Rose Thrush Tread more
Horacio Vargas Salazar Vread more
Greatest service encounter I've had in ages.
Peggy Gread more
the Tech Donny ( I think that was his name), did an excellent job. He was very friendly, and very timely. I wasn't expecting him until 2pm, however he came earlier and was super efficient. I will definitely use him specifically, when I return to fix my passenger side window.
Sean Aread more
Michael S., the installer, did a terrific job. He arrived on time and completed job successfully. He was pleasant and courteous as well. Would recommend again.
Linda M.read more
My tech, Rob, was outstanding. he was nice , polite, and thoughtful. He was just a good guy all around. Kudos to him!
Kathy M.read more
REALLY Awesome services, my Tech named Ron was great. I have already told two friends AND my local service garage owner to partner with you!!
Neil Gread more
I've got to say I'm impressed with the workmanship of your tech Bill. Bill had an attention to detail that companies in the past have not. Thanks again!
Zachary S.read more
The Glass Tech, Keith N., was very professional. He went well and beyond his duties to make us satisfied customers. He did a great job. He was very professional and courteous. We will gladly recommend [site] to our family and friends.
John B.read more
T. Fisher did a great job!!!!
Michael Pread more
Keith N. was the installer. He was very professional and informed me on how the installation would proceed. His work was very neat and when it was finished, was a top notch job. Terrific job on Keith's part. Thanks.
Thomas M.read more
The Technicians that installed my windshield were phenomenal, they treated my truck as if it was their own, it looks better than brand new!
Kevin M. Cread more
Very pleased with service and professional! ????
Lonnie Setliff Sread more
I had an installation today based out of Chicopee, MA. I wanted to let someone know how impressed I was with the service and especially the technician Ben. I wish I had his last name, but his service was outstanding. I am an installation manager for a service company and I continue have to work day in and day out [Continue Reading]
Derek W.read more
Service guys are great couldn't be more happy with the work that was performed
Adam Rread more
very prompt and courteous.
Walt Bread more
I work at a therapeutic residential school and was teaching a class when the technician arrived. My students were very interested in watching my windshield being replaced. The technician was very professional, and was extremely kind to answer my students' questions about the tools he used and how to get into glass repair as a vocation.
Amy S.read more
Albert M. and Herb were so efficient, effective, and kind during this stressful period. They were very assuring and competent. I especially appreciated Albert's understanding of the situation and his way of relieving my stress.
Madaline O.read more
From the initial phone call to my windshield being replaced I received friendly, prompt, efficient service. Jay arrived in the scheduled time, replaced the glass quickly, explained everything---all with a smile and kindness. It was truly refreshing to deal with such nice people.
Theresa G. - Manchester, NHread more
Kirk was very friendly and very professional. He made the job quick and easy. I have no problems with the installation. Treat Kirk well so he stays with your company. Thanks, Kirk!
Zachary Bread more
technician was great,proffesional, courteous,and very good at his job.
Jack Wread more
Joel S. has exceptional customer service skills and very knowledgeable in performing the windshield replacement.
Greg G.read more
I have used this service several times. Great customer service, quality work and convenience. Thanks!
Carol Mread more
Very impressed with the service all around.
Mark Cross Cread more
Thank you for getting this done so quickly!
Kelley Sread more
I am very pleased with the work that was done to my vehicle. The technician assigned to my case was Calvin and he arrived and was excellent. He answered all of my questions and reassured me that all would be fine. This is my first encounter with [site] and I am very pleased. Excellent job Calvin!!
Maria D.read more
Outstanding tech installer. Did not submit a claim to insurance company so cost was reasonable and fair for the work performed.
Donald Sread more
John was on time and did an excellent neat removal and installation.
David Charvat Cread more
Auto Glass Service Service Technician was very curtious and done an excellent job. Thanks for a great experience.
Ron Vread more
Unbelievable service and rates. Excellent experience. I can tell the company is all about doing business professionally.
Dylan Bryan Bread more
Betty, the customer service rep, did an exceptional job helping us get our cracked windshield fixed. She was incredibly courteous and efficient. The technician was also very efficient. We were so impressed with our total experience with [site]. We highly recommend them.
Rosie M.read more
The technician was very professional and personable. I would recommend your company. This is the second time I needed my windshield replaced and am satisfied overall.
Karen M.read more
I was very satisfied and would recommend your service
James Bread more
My technician was Doug and he was very professional and extremely polite. He was on time for the appointment and it only took him approximately 30 minutes to do the job and ovverall, he just made everything go very smoothly for me and my new windshield looks great. I would definitely recommend [site] to others! Thank you!
Kacey A.read more
I actually met Scott at your Gerber Collision location in Duluth, Ga but it was not listed in your store location selection.
Mike Hread more
Very pleased with the service and the service technician was very informative, polite and did an excellent job. I will be using Auto Glass Service for any future glass needs. Thank you
Brittany Mread more
The technician was very polite and explained everything in detail. Would recommend [site] to do everyone's windshield.
Erica D.read more
Holly M., the Customer Service Rep, was very friendly and professional. The Service Technician, Bill, was courteous, accommodating, and efficient. I am very pleased with the overall service from [site] and I would highly recommend this company to anyone. Thank you!
Jennifer P.read more
Very pleased. Went beyond expectations.
Christopher Wread more
Bill was very Professional and Polite. He is a great Service Technician.
Fred Furlano Fread more
Devon, the service tech, did a great job, very professional, on time, and finished fast.
Scott D.read more
My service technician, William B. called on time in the morning and told me that he would be at my office at 9:15. He was right on time and as nice as he could be! I work in auto insurance and I would definitely recommend Auto Glass Service to my customers.
Tracy L. - Tampa, FLread more
Brad did a great job with the installation and was very friendly and personable. He is an asset to your company.
Jeff Pread more
Very quick and friendly customer service rep and technician. I was very happy with the cost and service! Thank you!
Amber Montoya Mread more
The guys that came out to replace the window were so kind and I will highly recommend them to others! Wonderful people!
Jamie Gread more
Brad is very good at what he does. Great job!
Lee Rread more
I would personally like to thank Bill for replacing my rear window, he did excellent work in a timely manor and was 100% courteous to my family and I. I would recommend him to anyone! Thanks again!
Kristen T.read more
OUTSTANDING SERVICE! Windshield replaced same day I called in a claim! It was obvious that Service Technician Chris enjoys his work as he was very methodical and meticulous with every phase of the job. It was a real pleasure watching such a knowledgeable Technician go about his work. Thanks for a great (and prompt) job!
Rob H.read more
James was awesome!
John Pread more
Cost was very reasonable.
Douglas Chapman Cread more
my technician was William. He was the most considerate and professional person. Not only was he on time, but he was early. He was quick and efficient and did an amazing job. As an added bonus, he also cleaned my windshield. I can't say enough good things about him and will definitely use your company again because of him.
Kris W.read more
Burt was excellent!!
Mark Peacock Pread more
I really appreciated the friendly staff and attention to detail. I feel that I had a craftsman rather than tech.
M. Knoppread more
Was very impressed with this service! The tech that performed the work was very knowledgeable and told me of how this company was certified and all. Would recommend you all gladly. Will notify my Insurance company and let them know how pleased I am also. Thanks again!
Odis B.read more
James was my technician. I don't usually fill out surveys, but James went above and beyond in my opinion. You don't find that level of service and satisfaction much anymore. Thank you for sending him out. He is a 1st class kind of guy. I hope he goes far in your organization!
Vince Nread more
Teck guy was great and perfection
Spyridon Rousselatos Rread more
The staff at [site] in New London CT is amazing. Scheduling an appointment and customer service are EXCELLENT!! I will definitely recommend this company to everyone I know. They saved me $550 that I would have paid to the dealer. Thank You Wendy, Kathy and mostly John, the technician who fixed my window. You folks are TOP OF THE LINE [Continue Reading]
Lisa B.read more
Ben, the Glass Tech, was very helpful in calling this morning and letting me know he was able to put me first on his list and would be able arrive in twenty minutes. Saving me time and travel to the shop. I previously was scheduled for a 3pm appointment today at the shop location and was very pleased [site] came [Continue Reading]
Alcides S.read more
very prompt service & pleasant experience.
Rachel Mread more
Technician truly made this bad experience of broken window into a pleasant one.
Irvin Kread more
Excellent job:). Very pleased.
Jeremy Grove Gread more
An outstanding experience for what could have been a real hassle. Thank you!
Justin Cread more
Extremely accommodating! Especially on Christmas eve. I will definitely recommend and use their service again!
Richard Gread more
I've had many windshield replacements over the years. This was one of the best!
Dennis Kread more
Fast friendly service
Kristyn Lread more
From the start, your representative Mark Justak and the ladies in the front office were very nice people to work with. Then the technician came right out to my office, Schafer Financial Services, in Valparaiso, Indiana. All of the employees in the offices nearby came outside to see the work. We were all impressed by the service I received. Great [Continue Reading]
Brendan S.read more
James was awesome!! I'm in sales and James done a great job completing the sales process and I will recommend your company to anyone needing glass work.
John Pread more
From the moment I entered the building these guys were eager to get to work and make me comfortable. Keith N. set me up in the lobby where I was able to work on my computer. I expected at least a 2 hour wait but in about 30 minutes Rodney informed me that he and Troy were finished and I [Continue Reading]
Frank M.read more
Donnie was very polite and even came earlier than scheduled. Good customer service skills. If I should need service again will definitely call your company.
Stanley Aread more
Great service!! Technician was right on time, very courteous and professional. My new windshield looks great!
Walter Dread more
I was very impressed with the services provided by Auto Glass Service. They got me an appointment right away and the technician arrived at the very beginning of the time window which made it convenient for me to get on with my day. My technician was extremely professional, friendly and quick.
Corrine J. - Merrillville, INread more
My car was broken into last night, my insurance company reffered me to [site]. They were able to replace my windshield the same day within a couple of hours. The technician made me feel safe and even vacuumed out all of the glass. I hope my car never gets vandalized again but if it does I will definitely be back.
Cathleen O.read more
Marybel at the Orlando Store was so professional and friendly. She went above and beyond when we thought our Corporate Insurance Policy did not have full glass coverage. She provided excellent Customer Service which is difficult to get these days.
Millie K.read more
I can't believe how quickly and efficiently my glass was installed. We were very traumatized by the tornado that took the auto glass out. Getting it fixed was virtually painless. Jay was very courteous and did an outstanding job. Friendly, knowledgeable ...couldn't ask for better. Will definitely recommend in the future.
Dorothy U.read more
Steve did an extra special job. I am very happy.
Michael Rread more
The technician, Derrick, was highly skilled, courteous, eager to help, and completed the work expeditiously. He was careful to remove my military base sticker, state inspection sticker, and city tag and place them on the new windshield. I genuinely appreciate his hard work and sensitivity.
Shirley F.read more
Great all around job, Thanks !
George Eread more
From the first contact, to the courteous hand shake on the departure, I was thinking, wow, wish all my business transactions where this professional. I assure you that if I, or someone I know, ever needs glass service, [site] gets my voice and recognition. Great job! Thank you!
Christian H.read more
Jason was the best!
Robert Cread more
Great professional job
Michael E. Hread more
Donnie was excellent! On time, courteous, and hard working. He went above and beyond what I expected of him.
Scott Bread more
Haven't driven away with the vehicle yet but thus far all went very well.
Regina Sread more
The service was superb. I was more than satisfied with the work and the gentleman who was in charge of the job. He was competent and efficient.
Ellen S.read more
My technician did an amazing fast and efficient job.
Brenda Bread more
I initially contacted Gerber Collision and it was that company that contracted your company to do the work. I was so pleasantly surprised that this work was done at my home! I really thought that I would have to drive it to Gerber Collision! Thank you so much for this unexpected convenience and especially for the professionalism and courteous behavior [Continue Reading]
Nalani Bread more
John was very polite and very good at the work he performed. If all were as great as John, we would have a better world. Please let him know that he did a great job and was very caring about the vehicle that he worked on.
Ronnell D.read more
Did a good job, at a good price and was great service. Thanks Allen and James.
Allen Gread more
What a pleasant experience. The tech kept using my first name which actually made me feel like he was talking "to" me and not just there to do a job. He explained everything so that I completely understood the procedure. This was A+ service and I will recommend [site] to everyone. Thank you very much.
Sheri H.read more
My Technician was Joel. He was professional, courteous and did a great job. I would highly recommend. The phone representative was great as well. They came out the very next day to my house, very promptly. Their service and courtesy was great and refreshing to find in this day and age.
Judith B.read more