James was my technician. I don't usually fill out surveys, but James went above and beyond in my opinion. You don't find that level of service and satisfaction much anymore. Thank you for sending him out. He is a 1st class kind of guy. I hope he goes far in your organization!Vince N,
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Testimonials What Customers are saying
Keith worked a miracle for me. I was scheduled to leave Feb 17th and that was the earliest day [site] could schedule my windshield to be replaced. Keith phoned me on Tuesday, the 15th and asked if he could come on Wednesday afternoon. He worked his schedule around my travel plans even though he had a full schedule. I feel [Continue Reading]
Laura S.read more
I commend Mark W., the technician, for the 3 calls letting me know when he would be at the house, for his positive attitude, for his professional no-wasted-motions installation of the windshield, and for the conversation informing me (at my request) about the installation actions performed. As a program manager and hiring manager for over 30 years, Mark W. represents [Continue Reading]
Earl H.read more
The Service Technician, Michael, was extremely courteous and efficient, as well as prompt.
Mary D.read more
John was prompt, courteous, fun, and clearly eager to do the job well. He is very experienced and answered all my questions. It was a pleasure doing business with you!
Ann B.read more
Dear [site], We are writing this letter because we were so happy with the service we received from your company. We hope that we are getting everyone's names correct. As you may know, it is easier to complain then it is to acknowledge a job well done. We have dealt with other glass companies before and we were sick and [Continue Reading]
Vincent And Jennifer R.read more
Your technician was absolutely super in every way!
William K.read more
Technician was very professional, changed the windshield in a very professional and timely manner. After change was complete he walked me through the entire process. Very professional if ever need work again will ask for Ben.
Bruno D.read more
Technician went above normal job to help me out THANKS
Norban Jacobson Jread more
I had a great experience from start to finish. My Service Technician was so very kind. I couldn't have asked for better service or a more friendly technician.
Crystal Rread more
Very positive experience. Gave the wrong model of car the technician did not complain and said with a smile come back tomorrow at no extra charge. You will always get my business.
Charles Eread more
Installers phone calls & appointment helped my business keep working
R D Vandale Electric Vread more
The entire process was handled with excellent customer service. Helen was very courteous and helpful on the phone. Jim D., my technician, was also very professional and courteous. It was an excellent experience all around. Thank you!
John J.read more
My technician, Eric, from the Buffalo, NY store was absolutely amazing! I wouldn't hesitate a second to recommend this shop to anyone.
Katy B.read more
Excellent replacement job, courteous and knowledgeable technician. I'm well pleased.
Paul C.read more
My technician was great and very thorough. His seal on the glass is as good as factory.
Charles Iread more
Technician very knowledgeable and well experienced and gave me a guidelines about the new windshield: no washing , Crack windows at least 2 to four inches. Well customers oriented. He is very courteous and respectful...
Anacleto Ignacio Iread more
Thank you for your prompt service.
Eric Lread more
Jeff provided excellent service and I trust in the work he did. He clearly knew what he was doing, was on time and was attentive to questions I had. In managing teams a long time and I recognize Jeff's skill and approach as being top notch.
Greg Mread more
I was very satisfied with the work that was performed.
Robert Bread more
We had a vehicle theft earlier this week that was devastating and resulted in a broken window. Our homeowner's agent arranged for your company to repair the window and we are more than pleased. When the installer arrived he discovered the wrong window had been ordered and said we may not get it until Friday. I explained our situation and [Continue Reading]
Alice H.read more
Jason - my technician was very gracious and flexible making scheduling changes to accommodate my car. Much Thanks!
Tammy Aread more
Very courteous and friendly technician. Did a great job, quickly.
Christena Gread more
Installer Carlos is skilled!
Paul Hread more
Technician truly made this bad experience of broken window into a pleasant one.
Irvin Kread more
I am a district manager and had to change the location of my service 3 times in 3 days based on arrival of the windshield. I was so impressed with Will Richardson, my technician, he suggested that he meet me first thing this a.m. in my 3rd location choice> he was actually early- beat me to the store. He was [Continue Reading]
Sandy F.read more
Great tech did a great job.
James Wread more
The service was superb. I was more than satisfied with the work and the gentleman who was in charge of the job. He was competent and efficient.
Ellen S.read more
Pat Mread more
Mike, the service tech, was very professional, courteous, and efficient. He even change his route to accommodate my wife's doctor appointment. We are extremely pleased. Thank you.
Walter R.read more
a job well done, thank you
David Tread more
Donnie was on time and communicated very effectively. He was called me before, during and after the installation. I appreciate the great work he provided me. Thanks!
John Hread more
T. Fisher did a great job!!!!
Michael Pread more
Tech was great
Alan Wread more
My car was broken into last night, my insurance company reffered me to [site]. They were able to replace my windshield the same day within a couple of hours. The technician made me feel safe and even vacuumed out all of the glass. I hope my car never gets vandalized again but if it does I will definitely be back.
Cathleen O.read more
I was so pleased with the service received from [site] in Danbury. Fred, who booked my appointment was very friendly and prompt in returning my calls. The service technician, Joel, did an excellent job, explained the procedures as I had questions, and was professional and friendly.
Susan W.read more
Great service!! Technician was right on time, very courteous and professional. My new windshield looks great!
Walter Dread more
Sydney Tread more
John, the glass tech, was wonderful and very informative with the actions I needed to take. He also was very clean and efficient.
Doris S.read more
The technician who worked on my car was so professional and friendly.
Vlatko Dread more
he was fast and efficient. very nice guy. thank you
Johnnette Hooker Hread more
Winfred James Bull Jr Bread more
Amazing guys! I was able to drive my minivan in less than 24 hours after the glass broke. Highly recommended!
Shannon Aread more
tech was great
John Langstaff Lread more
When installing the new windshield they found the electronics didn't fit right so they reordered another windshield & reinstalled it, to me that's going above & beyond to satisfy the customer. He would not quit until it was right, Thankyou.
William Wread more
Technician was courteous and came within the time frame given. Technician was professional and did a great and clean job.
David Y.read more
Ben, the Glass Tech, was very helpful in calling this morning and letting me know he was able to put me first on his list and would be able arrive in twenty minutes. Saving me time and travel to the shop. I previously was scheduled for a 3pm appointment today at the shop location and was very pleased [site] came [Continue Reading]
Alcides S.read more
This was the best experience I've had with a windshield replacement. Ben, the technician, was very respectful and professional. The best.
Monica B.read more
Great service and prices. Will definitely be my new go-to" place"
Kaprice Grismore Gread more
Thanks Joey! Very friendly
Cameron Hread more
Patrick This is a resend of my earlier screwed up response
Edward Nread more
Everyone was very nice.Could have not asked for a better group of people.
Carlos Yread more
Great all around job, Thanks !
George Eread more
Eduardo was great! And the people at the shop were super nice. Thanks!
Christina Strand Sread more
What a pleasant experience. The tech kept using my first name which actually made me feel like he was talking "to" me and not just there to do a job. He explained everything so that I completely understood the procedure. This was A+ service and I will recommend [site] to everyone. Thank you very much.
Sheri H.read more
John kept me updated about appt.The work was done on an especially bitter cold day.
Kathleen Odonnell Oread more
Very impressed with the service all around.
Mark Cross Cread more
Jeremiah was very professional in every sense of the word-by far the best experience I've had with windshield repair/replacement.
Martin M.read more
Kathy, the CSR, was very knowledgeable, polite and kind. Also, John, the auto glass tech who installed the windshield, was prompt, efficient and very respectful.
Linda S.read more
I was exceptionally satisfied with my technician George F. He was very professional and performed his job to perfection. He also explained the warranty info as far as what is covered and what would not be covered in detail and made sure I was completely satisfied with the work before leaving by doing a once over with me regarding the [Continue Reading]
Barbara Mread more
Did a good job, at a good price and was great service. Thanks Allen and James.
Allen Gread more
I was very please with the service that I received and the job that was done, replacing my windshield. The technician, George F., was such a awesome young man. Very knowledgeable and answered all my questions. Thank you for such good service.
Joyce H.read more
THANK YOU SO MUCH!!! This was a very painless and pleasant experience! I will recommend you to anyone that needs glass work!
Caroline R.read more
Great price and significantly cheaper than others. Fast and friendly service. Great experience.
Justin N.read more
Tech was very friendly and efficient.
Aubrey Gread more
The staff at [site] in New London CT is amazing. Scheduling an appointment and customer service are EXCELLENT!! I will definitely recommend this company to everyone I know. They saved me $550 that I would have paid to the dealer. Thank You Wendy, Kathy and mostly John, the technician who fixed my window. You folks are TOP OF THE LINE [Continue Reading]
Lisa B.read more
Very nice to work with
Jeff Hread more
Juan is a great and courteous guy he did an excellent job.
Ramon Cread more
My tech was Steve B. Very courteous and extremely professional. He told me what needed to be done, how he was going to do it, and how long it would take. And he was right on target with the completion time. My first experience with your company leaves a good impression and I'll recommend you to my friends. Thanks!
Jack W.read more
John was extremely accommodating with my schedule. He was friendly and explained everything that needed to be done. He did an outstanding job and I can't thank him enough for bringing a smile to my face and sanity to a chaotic day!
Maureen P.read more
Robert G. and company were very experienced on motor home windshields and did an excellent job. Hard to find experienced and qualified workers for this specialized application.
George K.read more
The Tech (Antony Servidio) who installed the windshield was Very polite and Very informative. The location was Austin, TX.
Shawn Cread more
Service guys are great couldn't be more happy with the work that was performed
Adam Rread more
I've got to say I'm impressed with the workmanship of your tech Bill. Bill had an attention to detail that companies in the past have not. Thanks again!
Zachary S.read more
I work at a therapeutic residential school and was teaching a class when the technician arrived. My students were very interested in watching my windshield being replaced. The technician was very professional, and was extremely kind to answer my students' questions about the tools he used and how to get into glass repair as a vocation.
Amy S.read more
I was shocked at your willingness to quickly return to repair a gasket that had come off. No questions! Thank you for standing behind your work. Your tech, Steve B., was professional and friendly. I am pleased to be able to compliment you.
William M.read more
Technician was excellent, arrived ahead of schedule and very courteous. Thank you.
Margaret Vread more
From the first contact, to the courteous hand shake on the departure, I was thinking, wow, wish all my business transactions where this professional. I assure you that if I, or someone I know, ever needs glass service, [site] gets my voice and recognition. Great job! Thank you!
Christian H.read more
I would definitely recommend anyone to you guys thank you very much,, Bonnie Bragg
Bonnie Bragg Bread more
Jeremy was incredible. He was clear about when he was coming. He arrived early. He REALLY knew what he was doing, which he did efficiently and quickly. I have never had such good service. His assistant was also good. The experience was terrific. I have only the highest praise for Jeremy and the job he did.
Alan B.read more
Technician was very nice. He was on time. He had great knowledge on his job and didn't mind explaining what he was doing.
Celena Pread more
Got my window in the next day. With the weather most companies would have rescheduled but your technician got it in. Absolutely excellent service.
Mike Jread more
I dealt with Keith from Canton, OH - and he was excellent to deal with. Very personable, friendly, and knowledgeable. From the first phone call, then to the visit at the house, he was very respectful and down to earth.
Nate K.read more
We had our windshield replaced by [site] in the summer of 2009. This week, water started dripping inside the vehicle. Paul was our technician today. He explained the sunroof was possibly the cause, took time to test, seal, tighten, and explain the possible problem to me. He was very polite and courteous. And, did I mention the temps were hovering [Continue Reading]
Lori W.read more
Steve did an extra special job. I am very happy.
Michael Rread more
Jay D.did the repair work. He went over and above to explain and do the necessary work needed to repair my windshield. Will definitely recommend using this company again. Thanks!
Doris S.read more
Marybel at the Orlando Store was so professional and friendly. She went above and beyond when we thought our Corporate Insurance Policy did not have full glass coverage. She provided excellent Customer Service which is difficult to get these days.
Millie K.read more
Erik was on time and very professional, his work ethic is top notch, will recommend to friends and family for auto glass needs.
Dilcia Luciano/ Pacesetter Personel Lread more
My technician was a young man named Randy and I did not get his last name, but he works out of Virginia Beach VA. I want you to know he was extremely courteous and professional in all regards. It is a pleasure to do business with people who know how to treat their customers and also provide great service. Additionally [Continue Reading]
William M.read more
Tech was very courteous and professional. Great work!
Jon Sread more
Mark Mread more
Was very impressed with this service! The tech that performed the work was very knowledgeable and told me of how this company was certified and all. Would recommend you all gladly. Will notify my Insurance company and let them know how pleased I am also. Thanks again!
Odis B.read more
Chris was great and made my experience completely hassle free!
Rudy Mread more
technician was fine
Frank Workman Wread more
I was absolutely 100% satisfied from the original phone call that was made. The technician who installed it was very knowledgeable and he explained each step of the installment. He did a beautiful job and it looked great when he finished. He was extremely courteous and knew exactly what he was doing.
Eleanor G.read more
Jason, the technician, was very professional and courteous.
Guy Cread more
The technician that was sent to repair my rear windshield was an awesome person. He installed the rear windshield quickly and efficiently. He did a great job of cleaning the car before and after he was done, and he was a blessing and a joy to have met.
Brent Dread more
Samuel Barrios was pleasant and most helpful. Such a great person to deal with for this type of business!
Daniel Costa Cread more
Excellent service, top to bottom! Very pleased!
Jon Jread more
Dear Customer Representative, I wanted to take the time to tell you how wonderful the staff at AUTO GLASS SERVICE, an affiliate of yours, located at 5225 Highway 153, Hixon, TN 37343 is. They are a credit to your company. We were on vacation when a wild turkey flew up and hit our windshield; shattering it. We were very lucky [Continue Reading]
William H.read more
Brandy, the technician, is the man! He was very kind, efficient and really nice.
Tom Aread more