Your customer service was Excellent. Windshield broke yesterday evening and was repaired this morning. I am very pleased with the quality of service and how you all repaired my windshield in such a timely manner. Very Pleased. Will refer you to all my friends.John M.,
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Testimonials What Customers are saying
My tech was Steve B. Very courteous and extremely professional. He told me what needed to be done, how he was going to do it, and how long it would take. And he was right on target with the completion time. My first experience with your company leaves a good impression and I'll recommend you to my friends. Thanks!
Jack W.read more
Very quick and friendly customer service rep and technician. I was very happy with the cost and service! Thank you!
Amber Montoya Mread more
Glassusa provided prompt, courteous, and efficient service at my home. This service afforded me the opportunity to have my windshield replaced in a convenient and quick manner. It was completely convenient, I was pleased with the service.
Kathy Green Gread more
Eduardo was great! And the people at the shop were super nice. Thanks!
Christina Strand Sread more
Everyone was very nice.Could have not asked for a better group of people.
Carlos Yread more
Thank you for your prompt service.
Eric Lread more
Thank you for coming on short notice especially before we leave for out of town trip.
Staci Wread more
Burt was excellent!!
Mark Peacock Pread more
Tom Young Yread more
Did a great job put it in same day as call and was very pleased thank you.
Bradley Dread more
Jeremy was incredible. He was clear about when he was coming. He arrived early. He REALLY knew what he was doing, which he did efficiently and quickly. I have never had such good service. His assistant was also good. The experience was terrific. I have only the highest praise for Jeremy and the job he did.
Alan B.read more
Tech was very courteous, prompt, and skilled. Couldn't have gone any smoother.
Todd Sread more
When I called to make an appointment, I was surprised that I was able to get a new windshield the very next day. Your tech, Jim D. was very polite and arrived during the scheduled time. Upon arriving he informed me of what he was going to be doing and asked if I had any questions. He was very professional [Continue Reading]
Erin A.read more
The technician was so nice, and the windshield looks beautiful! I had a problem with the wipers being out of alignment after-wards, and the technician came back the very next day and fixed them. Thank you for your excellent service!
Laura W.read more
Keith Newbauer took the time to answer questions, informed us of the drive away time and explained needed information. We were very pleased with the accommodating service.
Jane H.read more
Installation guy was awesome! Thanks!
Carley Dread more
From the moment I entered the building these guys were eager to get to work and make me comfortable. Keith N. set me up in the lobby where I was able to work on my computer. I expected at least a 2 hour wait but in about 30 minutes Rodney informed me that he and Troy were finished and I [Continue Reading]
Frank M.read more
I'm very pleased with work performed by the installer and will be calling for my next glass repair job.
Dan P.read more
Jason Foster and his counter-part (on the phone) were very professional and pleasant. Thank you.
Sean Sread more
I couldn't ask for beter service. Mike (Service Tech)was very courteous and an outstanding professional.
Robert H.read more
Thank you so very much. The technician , Danny, was very efficient and timely. He communicated with us first thing in the morning of his arrival time. He was very polite.
David Fread more
Bill was very Professional and Polite. He is a great Service Technician.
Fred Furlano Fread more
Very pleased. Went beyond expectations.
Christopher Wread more
I just wanted to let your company know how pleased I am with how you handled the repair on my vehicle. The service rep, Shante, was very pleasant to communicate with; you can tell she works with a smile on her face. I got a lead call to let me know when the technician would arrive. The technician, Manny, was [Continue Reading]
David F.read more
Great service all around.
Joshua Sread more
We had a vehicle theft earlier this week that was devastating and resulted in a broken window. Our homeowner's agent arranged for your company to repair the window and we are more than pleased. When the installer arrived he discovered the wrong window had been ordered and said we may not get it until Friday. I explained our situation and [Continue Reading]
Alice H.read more
Jim met me at a very convenient location and was very personable throughout his visit.
Ed Nread more
Dear [site], We are writing this letter because we were so happy with the service we received from your company. We hope that we are getting everyone's names correct. As you may know, it is easier to complain then it is to acknowledge a job well done. We have dealt with other glass companies before and we were sick and [Continue Reading]
Vincent And Jennifer R.read more
The Glass Tech that changed the glass was friendly, polite, and did the job quickly. He was genuinely concerned about my satisfaction of the service and I always appreciate that.
Luke H.read more
Very excellent work! I was also impressed with the overall time it took to finish the job. Two thumbs up!
Al R.read more
Your service technician was fantastic. I would not change a thing.
Howard H.read more
See comments in other. If you can't see it, I'll redo it. Suffice to say, my experience was A+
James And Sharon Lread more
Just a quick note to say what a great job your representative just did in installing a new windshield. The temp was 93 with a heat index of 106 and installed in less than an hour in a very professional manner. He did a great job in some very tough physical conditions.
Tim M.read more
Jeffery was awesome, he was on time & very good at his job. He explained about a leak we had & even showed us how to fix it if it happened again. Great technician
Diane Mread more
I am so impressed! Jason was wonderful! Courteous, friendly, prompt - I have worked in customer service for 35 years - Auto Glass Service was awesome!
Kimberly Hread more
Jeffrey Pread more
very prompt service & pleasant experience.
Rachel Mread more
THANK YOU SO MUCH!!! This was a very painless and pleasant experience! I will recommend you to anyone that needs glass work!
Caroline R.read more
The technician was great. Very personable and trustworthy. The customer service representative was great, too.
Sara E.read more
Your servicemen Bill E. and Jesse F. were EXCELLENT. In this day and time you can't find people like them. Their expertise, customer service and knowledge was refreshing. I would recommend your service persons and your company to everyone. Thank you for caring enough to hire people like them . My experience was wonderful from beginning to the end starting [Continue Reading]
Ernestine L.read more
Jeff provided excellent service and I trust in the work he did. He clearly knew what he was doing, was on time and was attentive to questions I had. In managing teams a long time and I recognize Jeff's skill and approach as being top notch.
Greg Mread more
frank from lee rd Rochester ny. he was very good.
Andrew Dambrosia Dread more
The tech called, was on time, finished quickly, and did an excellent job. He was very thorough.
Jessica Pread more
Techs were very courteous.
Nabil Sread more
Mike did a great job! Very fast and professional!
Desiree Bread more
I was absolutely 100% satisfied from the original phone call that was made. The technician who installed it was very knowledgeable and he explained each step of the installment. He did a beautiful job and it looked great when he finished. He was extremely courteous and knew exactly what he was doing.
Eleanor G.read more
Thank You to both Mike & Kathy for making my 1st experience with [site] a wonderful & memorable one. One of my managers at work referred me to call you because my place of employment currently has you do work for them replacing glass as needed on their company vehicles. Coming to my work place is a HUGE convenience and [Continue Reading]
Kristi M.read more
Very courteous and great customer service all around
Linda Rihani Rread more
I cant say enough about how good n quick n reasonable pricing they had.i called n less then 3 hours they werr in my driveway changing 2 windows... great job great service
Chuck Mooney Mread more
John, my service tech, was awesome! I really enjoyed talking to him while he diligently worked! Awesome guy!
Kyle Bread more
I work at a therapeutic residential school and was teaching a class when the technician arrived. My students were very interested in watching my windshield being replaced. The technician was very professional, and was extremely kind to answer my students' questions about the tools he used and how to get into glass repair as a vocation.
Amy S.read more
Was very impressed with this service! The tech that performed the work was very knowledgeable and told me of how this company was certified and all. Would recommend you all gladly. Will notify my Insurance company and let them know how pleased I am also. Thanks again!
Odis B.read more
Exceeded my expectations in all areas, from the scheduling rep to the repair technician. Great job!
Tina Tread more
Excellent service and quality work
Tim Minneci Mread more
Holly M., the Customer Service Rep, was very friendly and professional. The Service Technician, Bill, was courteous, accommodating, and efficient. I am very pleased with the overall service from [site] and I would highly recommend this company to anyone. Thank you!
Jennifer P.read more
Marybel at the Orlando Store was so professional and friendly. She went above and beyond when we thought our Corporate Insurance Policy did not have full glass coverage. She provided excellent Customer Service which is difficult to get these days.
Millie K.read more
Jeremy was completely courteous, professional and a real asset to your company. He did a fantastic job.
Mike Walker Wread more
The rep. & technician were very professional & courteous. The tech did an excellent job on my front window. In fact the environment was warm and friendly. I definitely would recommend [site].
Mercurio B.read more
T. Fisher did a great job!!!!
Michael Pread more
Service guys are great couldn't be more happy with the work that was performed
Adam Rread more
Brian was very nice and made sure that I was aware of the Safe Drive Away Time. I was very happy with Brian and [site].
Deborah T.read more
Service was courteous. prompt and helpful with a very reasonable price
Andrew F.read more
Jason did an awesome job. Very professional.
Richard Buesking Bread more
What a pleasant experience. The tech kept using my first name which actually made me feel like he was talking "to" me and not just there to do a job. He explained everything so that I completely understood the procedure. This was A+ service and I will recommend [site] to everyone. Thank you very much.
Sheri H.read more
The tech was very friendly and had a great customer service . I was very satisfied with the experience , he explained step by step and I loved the outcome
Lillian Cardenas Bread more
Technician was very polite and professional.
Daniel Korinek Mread more
The Glass Tech, Keith N., was very professional. He went well and beyond his duties to make us satisfied customers. He did a great job. He was very professional and courteous. We will gladly recommend [site] to our family and friends.
John B.read more
David was Outstanding!
Gen Dempsey Kee Dread more
Haven't driven away with the vehicle yet but thus far all went very well.
Regina Sread more
Did a good job, at a good price and was great service. Thanks Allen and James.
Allen Gread more
Wyatt was great. He was extremely professional. He precisely explained the work that was performed.
Bob Bread more
As a repeat customer, my experience with [site] was positive the first time and was even more so this time. Robin was again friendly and sounded genuinely happy to assist me. Upon arrival, even despite HOT temperatures, the Technician was also friendly and seemed to enjoy what he was doing; he even reattached my EZ PASS. My experience exceeded my [Continue Reading]
Mark M.read more
Very pleased with the friendly staff, the free onsite service, and the quick repair & installation of my rear window! Thank you!
Barabara Ann H.read more
Mike was our service tech. He was very courteous and professional. Would recommend him and the company to our family and friends. Thank you!!
April Shepherd Sread more
James was awesome!! I'm in sales and James done a great job completing the sales process and I will recommend your company to anyone needing glass work.
John Pread more
My name is Crystal B., and I’d like to share a positive comment in regards to the service of your company, [site]. My daughter’s car window was broken into the other day and needed replacement. Our insurance company, State Farm, had recommended your company and had setup scheduling you to come and replace the window. Not only were you able [Continue Reading]
Crystal B.read more
Mark, the service tech, was very helpful and did a great job. He was professional, on time, and answered any questions I had.
Mandy S.read more
The installer, Ross, was very professional, courteous, and a pleasure to have work on my car. I give him the highest marks as a representative of your company. I hope you have more like him.
Howard Dread more
Our service technician(Joe) showed up to do the repair about 10 minutes after I called. He said he was in the area. That quality of service is really APPRECIATED.
Randy Leifeste Lread more
I was pleased to know that the technician had over 30 years experience????
James Bread more
Your service was fast and the technician was very courteous. I would recommend your company to anyone. Thanks again
Daniel H.read more
David was professional and confident when he came to put in the windshield. He made me confident that he could do the work right.
Claire S.read more
LOCATION: CALEDONIA, IL My location is not available in store Location" options. So l selected Peoria as the best option because I grew up near-by."
Gerald A Bread more
Everything was very efficient. From the phone call to the technician coming out to install. Thanks for being professional, courteous and making it easy for me.
Michelle Cread more
very prompt and courteous.
Walt Bread more
The Service Technician, Jessy, is kind, professional, and very knowledgeable. It was 100 degrees but he took the time to explain to me in full all that he did and all my options if there are any problems - making customer service his top priority.
Vicky T.read more
John, Wendy, & Kathy could not have been any more helpful & professional - a great experience ... and the replacement windshield made the whole car seem like it was new! I will happily share my experience with my friends & neighbors!
Eve S.read more
Very nice to work with
Jeff Hread more
Great service!! Technician was right on time, very courteous and professional. My new windshield looks great!
Walter Dread more
I was very satisfied with the work that was performed.
Robert Bread more
My service tech was very nice & courteous
Kathy Hread more
Gentlemen: Just a note to let you know that we recently received outstanding service from [site] in Murfreesboro, Tennessee. I had a family medical emergency while Mr. Ellis Brandan was installing the windshield on my van. I needed to meet my young daughter at the doctor and was not able to use the van. Mr. Brandan volunteered to take me [Continue Reading]
John G.read more
Just wanted to say "thank you" for the wonderful customer service provided to me through Exeter Glass. Robin was the "best" when it came to taking care of my questions and scheduling the installation of my new windshield. Robin sent out a representative from the company to my home the day I made the call to make sure that the [Continue Reading]
Sue G.read more
I am writing you in regards to a windshield that I had replaced. I had my windshield replaced in Worcester, Massachusetts.I just thought you would like to know what an excellent job these guys did! From my initial phone call to and through the installation of the glass, the customer service provide was second to none! Not only did i [Continue Reading]
David Bread more
My technician was great and very thorough. His seal on the glass is as good as factory.
Charles Iread more
Mark Mread more
For the unfortunate circumstance of a broken windshield, Vicky (telephone representative) and Donnie (service technician) made the process stress free. I'll definitely recommend Auto Glass Service to friends and family.
Travis Bread more
Thank you for getting this done so quickly!
Kelley Sread more
Albert M. and Herb were so efficient, effective, and kind during this stressful period. They were very assuring and competent. I especially appreciated Albert's understanding of the situation and his way of relieving my stress.
Madaline O.read more
Technician was aware of the weather change so he made me the first stop. He was friendly, informative and fast.
Lewis F Gallo Gread more