I have used this service several times. Great customer service, quality work and convenience. Thanks!
Carol M,
San Antonio, TX
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Testimonials What Customers are saying
Chicago, IL
James was my technician. I don't usually fill out surveys, but James went above and beyond in my opinion. You don't find that level of service and satisfaction much anymore. Thank you for sending him out. He is a 1st class kind of guy. I hope he goes far in your organization!
Vince N
read moreTampa, FL
I am a district manager and had to change the location of my service 3 times in 3 days based on arrival of the windshield. I was so impressed with Will Richardson, my technician, he suggested that he meet me first thing this a.m. in my 3rd location choice> he was actually early- beat me to the store. He was [Continue Reading]
Sandy F.
read moreDenver, CO
JOE WAS AWESOME AS USUAL!
Ed Bozarth Chevrolet / Aurora B
read moreColorado Springs, CO
My service tech was great, showed up right on time and got the job done surprisingly quickly! Thank you for doing such a great job!
Ian W
read moreKnoxville, TN
T. Fisher did a great job!!!!
Michael P
read morePeoria, IL
Excellent job:). Very pleased.
Jeremy Grove G
read moreVirginia Beach, VA
My tech, Rob, was outstanding. he was nice , polite, and thoughtful. He was just a good guy all around. Kudos to him!
Kathy M.
read moreBeloit, WI
We had our windshield replaced by [site] in the summer of 2009. This week, water started dripping inside the vehicle. Paul was our technician today. He explained the sunroof was possibly the cause, took time to test, seal, tighten, and explain the possible problem to me. He was very polite and courteous. And, did I mention the temps were hovering [Continue Reading]
Lori W.
read moreKnoxville, TN
being an ins. agent referring customers to AGS, always pleased with the work
Michael C
read moreChicopee, MA
Ben was very polite and responsible with all the work that needed to be done on my car. Thanks to him i found that my car was getting rust, and he fixed the problem.
Julio P.
read moreOrlando, FL
Very nice and very good job.
Winford H
read moreAtlanta, GA
Donnie was very polite and even came earlier than scheduled. Good customer service skills. If I should need service again will definitely call your company.
Stanley A
read moreNew London, CT
The Service Technician, Michael, was extremely courteous and efficient, as well as prompt.
Mary D.
read moreMoraine, OH
Brad was very forthcoming, knowledgeabe, patient, & honest in answering my questions. The quality of his work exceeded my expections.
Arthur Michelini M
read moreHuntington, WV
Very pleased with the service and the service technician was very informative, polite and did an excellent job. I will be using Auto Glass Service for any future glass needs. Thank you
Brittany M
read moreChicago, IL
Customer service was superb, from start to finish we were extremely happy with everything. Thank you!
Kortnie O
read moreHartford, CT
When I called to make an appointment, I was surprised that I was able to get a new windshield the very next day. Your tech, Jim D. was very polite and arrived during the scheduled time. Upon arriving he informed me of what he was going to be doing and asked if I had any questions. He was very professional [Continue Reading]
Erin A.
read moreTucson, AZ
If we ever need a windshield replacement again, we will definitely call you. Great service!
Elton A Zuehlke Z
read moreRichmond, VA
Ms Westfall coordinated the appointment for my day off and George the technician was so impressive with his professionalism, the technical aspect, as well as superbly POLITE! It was the best experience. Thank you.
Tina F.
read moreOrlando, FL
No store location. Orlando selected to submit.
Peter Spencer-Hayes S
read moreLivonia, MI
Well Proof is in the Pudding" type of thing for me! I can honestly say there is not one single thing that there is that I could say negatively about the Customer Service or Technician. With these guys what they said is what they did! They were exactly on Time (perfect) reliable and convenient! Thanks"
Jonathan K
read moreManchester, NH
Was very pleased with service and time to get job done.
Walter F
read moreChicago, IL
Awesome!!! Courteous! Fast! Highly recommended!
Wendy Hronek H
read moreSt. Louis, MO
Your service was fast and the technician was very courteous. I would recommend your company to anyone. Thanks again
Daniel H.
read moreGaithersburg, MD
I am very satisfied with the all service.
Miguel B
read moreWoburn, MA
Tom, the tech. was great. Arrived even ahead of my expectations. Great service, courteous, just a pleasure to meet and work with.
Henry B.
read morePhoenix, AZ
Carlo was absolutely wonderful...kind, courteous, efficient and just perfectly friendly. I would recommend him and your company any day!!! Thank you for your prompt and excellent service!
Denise M
read moreHartford, CT
Rich is polite, courteous and quick. he ALSO DIDN'T MIND MY HUMOR.
Felippo A
read morePhoenix, AZ
Jason - my technician was very gracious and flexible making scheduling changes to accommodate my car. Much Thanks!
Tammy A
read moreNoblesville, IN
I have a compliment to give your Indianapolis store. My husband had a windshield break on a car he was working on so he had our daughter call to get a price for the windshield from one of your competitors. She thought the price was too high and so she called [site]. She said that she was treated so nice [Continue Reading]
Chris H.
read moreAtlanta, GA
I must admit i was a bit nervous at first having never heard of your company. I was even more skeptical of having to prepay by credit card before services were rendered. I received next day service by a local and very reputable company, and things were done in a timely manner. The technician was very friendly and I am [Continue Reading]
Dawn H
read moreNorth Canton, OH
The Glass Tech, Keith N., was very professional. He went well and beyond his duties to make us satisfied customers. He did a great job. He was very professional and courteous. We will gladly recommend [site] to our family and friends.
John B.
read moreWorcester, MA
Tim, the Glass Tech, was extremely friendly and helpful, as was the Customer Service Rep, Diane. Would definitely recommend this company to friends and family.
Marie D.
read moreTowson, MD
So Far So Good
Robert W
read moreBaltimore, MD
Thank you for your excellent service.
Grace Juilano J
read moreVirginia Beach, VA
The service technician, Ron, was very friendly, efficient, and helpful. He was professional and took his time to answer any questions I had regarding my new windshield. He was great!
Catherine W.
read moreBuffalo, NY
Excellent customer service, nice employee, perfect job. Thank you very much.
Lana Zinouchyk Z
read moreLakewood, CO
These guys are doing a great job! CSR's were very professional. Joe (the technician) is a find! He's only been with the company a short time, but was very proficient technically, and extremely professional, including his grooming and uniform, and informational.
Craig M.
read moreSt. Louis, MO
Holly M., the Customer Service Rep, was very friendly and professional. The Service Technician, Bill, was courteous, accommodating, and efficient. I am very pleased with the overall service from [site] and I would highly recommend this company to anyone. Thank you!
Jennifer P.
read moreDenver, CO
From the first contact, to the courteous hand shake on the departure, I was thinking, wow, wish all my business transactions where this professional. I assure you that if I, or someone I know, ever needs glass service, [site] gets my voice and recognition. Great job! Thank you!
Christian H.
read moreChicago, IL
Excellent service, top to bottom! Very pleased!
Jon J
read moreWinchester, VA
Good Service Good Job
Michael Miller M
read moreSan Antonio, TX
appreciate the great service
Mary Alves A
read moreAtlanta, GA
I commend Mark W., the technician, for the 3 calls letting me know when he would be at the house, for his positive attitude, for his professional no-wasted-motions installation of the windshield, and for the conversation informing me (at my request) about the installation actions performed. As a program manager and hiring manager for over 30 years, Mark W. represents [Continue Reading]
Earl H.
read moreHartford (East Hartford), CT
John was awesome! I called Enfield Ct store which is not in your locator listing. Peg Kelly
Margaret K
read moreChattanooga, TN
My technician, Claude, was very friendly and professional. He arrived promptly and had my new glass installed in no time!
Amanda M.
read moreChicago, IL
Very courteous and great customer service all around
Linda Rihani R
read moreOrlando, FL, FL
Mike, the service tech, was very professional, courteous, and efficient. He even change his route to accommodate my wife's doctor appointment. We are extremely pleased. Thank you.
Walter R.
read moreOwasso, OK
Mike did a great job! Very fast and professional!
Desiree B
read moreBuffalo, NY
I owned my own body shop and saw many window installations. Your tech, Mike Fritzke, was friendly, courteous and did the best windshield installation I've ever seen. Everything was done perfectly and correctly in a timely manner. I appreciate the great work
Joe A.
read moreJacksonville, FL
Thanks Joey! Very friendly
Cameron H
read moreTampa, FL
Will, the Glass Tech, is a great asset to your company. He was happy, and efficient. He provided great customer service to me. I work in customer service and I know first hand how difficult it can be. Will really enjoys his job and it showed in his quality. I will recommend [site] to anyone! Thank you for a job [Continue Reading]
Sandra C.
read moreHartford, CT
Mark, the service tech, was very helpful and did a great job. He was professional, on time, and answered any questions I had.
Mandy S.
read moreFt. Myers, FL
Your customer service was Excellent. Windshield broke yesterday evening and was repaired this morning. I am very pleased with the quality of service and how you all repaired my windshield in such a timely manner. Very Pleased. Will refer you to all my friends.
John M.
read moreWinchester, VA
Chad was very knowledgable, friendly and professional.
Judith Pribish P
read moreChicago, IL
Patrick was extremely courteous and helpful with information about the process and did a great job, the area he worked in was spotless. My experience from scheduling to completion was superior and I would highly recommend Gerber Collision for their services
Deborah Perez P
read moreManchester, NH
Great service, great prices, and fast install! A+++
Barbie S.
read moreTempe, AZ
Such great service and prices. Best experience I've ever had with a repair services - I'll be handing your business cards out to my family, friends and coworkers, thanks!
Nicole G
read moreChicopee, MA
Ben was very professional, and knowledgeable. I was having my windshield replaced on my hatchback. My hatchback's door handle had been broken for months, when Ben had the door apart to fix the window, he went out of his way to fix my door handle too! I was very pleased! The extra effort was much appreciated as now I can [Continue Reading]
Melissa A.
read moreColumbus, OH
I really appreciated the friendly staff and attention to detail. I feel that I had a craftsman rather than tech.
M. Knopp
read moreEast Hartford, CT
The entire process was handled with excellent customer service. Helen was very courteous and helpful on the phone. Jim D., my technician, was also very professional and courteous. It was an excellent experience all around. Thank you!
John J.
read moreNashville, TN
Very pleased. Went beyond expectations.
Christopher W
read moreWorcester, MA
I am writing you in regards to a windshield that I had replaced. I had my windshield replaced in Worcester, Massachusetts.I just thought you would like to know what an excellent job these guys did! From my initial phone call to and through the installation of the glass, the customer service provide was second to none! Not only did i [Continue Reading]
David B
read moreDenver, CO
Very quick and friendly customer service rep and technician. I was very happy with the cost and service! Thank you!
Amber Montoya M
read moreFairview Heights, IL
technician was great,proffesional, courteous,and very good at his job.
Jack W
read moreDenver, CO
Great service all around.
Joshua S
read moreSyracuse, NY
Technician was excellent, arrived ahead of schedule and very courteous. Thank you.
Margaret V
read moreAvondale, AZ
Jason was very nice, and did a fantastic job!
Brenda D
read moreNorth Syracuse, NY
The individual who installed my windshield was wonderful! He was very accommodating to my weird work schedule. We had a meeting time figured out and he must have gotten there a few minutes before me, but he was waiting patiently when I showed up right on time. I can't tell you the relief I felt knowing he waited for me [Continue Reading]
Ashley N.
read moreSpringfield, VA
The technician, Derrick, was highly skilled, courteous, eager to help, and completed the work expeditiously. He was careful to remove my military base sticker, state inspection sticker, and city tag and place them on the new windshield. I genuinely appreciate his hard work and sensitivity.
Shirley F.
read moreDenver, CO
This technician exceeded my expectations! He was so accommodating and friendly and even brought my keys to the location of my appointment!
Monica Nowak N
read moreGaithersburg, MD
Brandy was prompt, friendly and professional. He represented Auto Glass Service very well!
Kathleen B
read moreNashville, TN
Did a good job, at a good price and was great service. Thanks Allen and James.
Allen G
read moreSt. Louis, MO
Very curtious and polite.
Karen Hancock H
read moreBuffalo, NY, NY
My technician, Eric, from the Buffalo, NY store was absolutely amazing! I wouldn't hesitate a second to recommend this shop to anyone.
Katy B.
read moreOrlando, FL
The tech was great very friendly and professional.
Armando Perez P
read moreBuffalo, NY
I decided to look for a company in my community when I found your company listed in the yellow pages for Niagara Falls. I was most pleased with the customer service I received from your company. I spoke with Cheryl, customer service rep, who was very knowledgeable about your company and actually convinced me your company was the one I [Continue Reading]
Robert K.
read moreSt. Louis, MO
Larry was right on time (a few minutes early, even) and did a great job.
Mitch M
read moreVirginia Beach, VA
We had a vehicle theft earlier this week that was devastating and resulted in a broken window. Our homeowner's agent arranged for your company to repair the window and we are more than pleased. When the installer arrived he discovered the wrong window had been ordered and said we may not get it until Friday. I explained our situation and [Continue Reading]
Alice H.
read moreNew London, CT
Michael S., the installer, did a terrific job. He arrived on time and completed job successfully. He was pleasant and courteous as well. Would recommend again.
Linda M.
read moreLivonia, MI
Had my windshield replaced last week while at work. GREAT JOB! Fast, friendly & professional. The tech even saved my Michigan State emblem.
Connie W.
read moreAtlanta, GA
Great Tech installer and I am sure is capable of many other things. I believe God is directing this young man in all he does (without him talking about himself).Could not have done a better job.
Donald S
read moreOrlando, FL
tech was great
John Langstaff L
read moreColorado Springs, CO
Jim met me at a very convenient location and was very personable throughout his visit.
Ed N
read moreOrlando, FL
Albert from the Orlando, FL location was absolutely wonderful. We did not have an appointment, but he was able to accommodate us nonetheless. The technician, Luis, did an amazing job and the windshield looks amazing! The customer service was bar none and Albert did everything he could to make it an easy, comfortable time. I highly recommend [site] for any [Continue Reading]
Jayme C.
read moreNorth Canton, OH
Great price and significantly cheaper than others. Fast and friendly service. Great experience.
Justin N.
read moreHuntington, WV
David and Mike were absolutely the BEST technicians I could ask for. The first day, David was extremely helpful, very punctual, & went above and beyond the call of duty to ensure that I was understanding what was needed and took time to answer every question with professionalism and know-how. He told me about how long it would take to [Continue Reading]
Tammy G.
read moreFt. Myers, FL
TECH WAs great good job....
Richard S
read moreNew London, CT
John, Wendy, & Kathy could not have been any more helpful & professional - a great experience ... and the replacement windshield made the whole car seem like it was new! I will happily share my experience with my friends & neighbors!
Eve S.
read moreHampton Falls, NH
The customer service rep on the phone was absolutely wonderful in helping me deal with my insurance company, and the tech sent to do my car came and picked up my car, brought it back to the shop while I was at work, and dropped it back off for me..THANKS SO MUCH! It was so easy and everyone was extremely [Continue Reading]
Jackie D.
read moreLivonia, MI
I refer all my family and friends to Auto Glass Service...nephew Friday after Thanksgiving and Friend was here this AM!
Diane Reister R
read moreTampa, FL
John was prompt, courteous, fun, and clearly eager to do the job well. He is very experienced and answered all my questions. It was a pleasure doing business with you!
Ann B.
read moreDenver, CO
Thank you
Mark M
read moreBaltimore, MD
Great service!! Technician was right on time, very courteous and professional. My new windshield looks great!
Walter D
read moreOrlando, FL
The technician did not call before coming, but I was expecting him so I was home all day anyway. They were very efficient!
James C B
read moreManchester, NH
Jay D.did the repair work. He went over and above to explain and do the necessary work needed to repair my windshield. Will definitely recommend using this company again. Thanks!
Doris S.
read moreSt. Louis, MO
The Service Technician, Jessy, is kind, professional, and very knowledgeable. It was 100 degrees but he took the time to explain to me in full all that he did and all my options if there are any problems - making customer service his top priority.
Vicky T.
read moreNaperville, IL
Mario, was great, I appreciate the fine service, he went out of his way to accomadate me!!
Tim Farrell F
read moreNorth Canton, OH
Keith Newbauer took the time to answer questions, informed us of the drive away time and explained needed information. We were very pleased with the accommodating service.
Jane H.
read moreBaltimore, MD
excellent service
Winfred James Bull Jr B
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