Your service technician was fantastic. I would not change a thing.
Howard H.,
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Testimonials What Customers are saying
Syracuse, NY
I was referred by our insurance agency. That worked out very well for me with work being done in our driveway.
Gerald H
read moreChicopee, MA
Absolutely fantastic Service! I called at 8 am with a broken front passenger glass window and by noon Rick, the tech, was at my office and was able to replace the window in an efficient matter. Fantastic work [site] your Chicopee store is outstanding and it starts with management, thank you for the expedited service Tammy!
Jackie M.
read moreLivonia, MI
Steve did an extra special job. I am very happy.
Michael R
read moreFt. Myers, FL
I was absolutely 100% satisfied from the original phone call that was made. The technician who installed it was very knowledgeable and he explained each step of the installment. He did a beautiful job and it looked great when he finished. He was extremely courteous and knew exactly what he was doing.
Eleanor G.
read moreNewburgh, NY
The technician was very polite and explained everything in detail. Would recommend [site] to do everyone's windshield.
Erica D.
read moreColorado Springs, CO
Jim met me at a very convenient location and was very personable throughout his visit.
Ed N
read moreWilmington, MA
Samuel Barrios was pleasant and most helpful. Such a great person to deal with for this type of business!
Daniel Costa C
read moreLivonia, MI
Had my windshield replaced last week while at work. GREAT JOB! Fast, friendly & professional. The tech even saved my Michigan State emblem.
Connie W.
read moreOrlando, FL
Marybel at the Orlando Store was so professional and friendly. She went above and beyond when we thought our Corporate Insurance Policy did not have full glass coverage. She provided excellent Customer Service which is difficult to get these days.
Millie K.
read moreNashville, TN
Very pleased. Went beyond expectations.
Christopher W
read moreOwasso, OK
Mike did a great job! Very fast and professional!
Desiree B
read moreFairview Heights, IL
Jason did an awesome job. Very professional.
Richard Buesking B
read moreFt. Myers, FL
TECH WAs great good job....
Richard S
read moreColorado Springs, CO
My service tech was great, showed up right on time and got the job done surprisingly quickly! Thank you for doing such a great job!
Ian W
read moreRichmond, VA
Ms Westfall coordinated the appointment for my day off and George the technician was so impressive with his professionalism, the technical aspect, as well as superbly POLITE! It was the best experience. Thank you.
Tina F.
read moreNorth Canton, OH
I dealt with Keith from Canton, OH - and he was excellent to deal with. Very personable, friendly, and knowledgeable. From the first phone call, then to the visit at the house, he was very respectful and down to earth.
Nate K.
read moreHartford, CT
I had used [site] before to repair my windshield. It was just a pin hole that they plugged up. And the windshield never cracked from it. This winter (2011) I got a crack in the front windshield. This time I wanted to come to the shop. I have never been so happy with the service from the initial call to [Continue Reading]
Felicia V.
read moreOrlando, FL
My tech was Steve B. Very courteous and extremely professional. He told me what needed to be done, how he was going to do it, and how long it would take. And he was right on target with the completion time. My first experience with your company leaves a good impression and I'll recommend you to my friends. Thanks!
Jack W.
read moreTalbott, TN
Installation technicians were very professional and efficient. There was no hesitation answering any questions I had about the install process and they obviously know their craft extremely well. They were very personable and I hope they get a chance to see this response - they certainly deserve it.
Andrew S.
read moreWest Palm Beach, FL
Outstanding technician
Dylan Karvin K
read moreLakewood, CO
The technician was great. Very personable and trustworthy. The customer service representative was great, too.
Sara E.
read moreChicopee, MA
Excellent replacement job, courteous and knowledgeable technician. I'm well pleased.
Paul C.
read moreIndianapolis, IN
technician was fine
Frank Workman W
read moreTampa, FL
I needed it today - and I GOT IT today!!! Great service, great installation, PROFESSIONAL and personable. I could not be happier with [site]!
Larry S.
read moreColorado Springs, CO
Technician was very nice. He was on time. He had great knowledge on his job and didn't mind explaining what he was doing.
Celena P
read moreKnoxville, TN
Very friendly staff and very efficient about getting my job done. Great JOB!!!!!!!!!
Jeanne L
read moreManchester, NH
Jay D.did the repair work. He went over and above to explain and do the necessary work needed to repair my windshield. Will definitely recommend using this company again. Thanks!
Doris S.
read moreFairfield, CT
Johnny was very polite and did a great job. He even noticed my wiper was not on correctly and fixed that for me. Would highly recommend your company and services.
Sylvia L
read moreAtlanta, GA
Wyatt was great. He was extremely professional. He precisely explained the work that was performed.
Bob B
read moreKerrville, TX
Absolutely the best customer service I have ever experienced!
Patrick Greene G
read moreDenver, CO
Joseph was excellent! Efficient and very friendly.
Kaitlin B
read moreJacksonville, FL
Erik was very pleasant and professional!He called first thing to give me the eta on when he will be at my residence and followed by another call to let me know when he is on his way. He did a very thorough job.
Michelle D
read moreWinchester, VA
Great price, great service! Eric, my tech showed up on time. I had to leave for work, and took my other car. Eric called me an hour later to tell me one windshield wiper arm had broken during the install, and that he had a new one on order. Later that day the broken part was replaced free of charge! [Continue Reading]
Butch H.
read moreNew Haven, CT
Excellent service, quick, no mess and friendly technician...what is not to love!
Jacqui C
read moreIndianapolis, IN
Paul was extremely helpful, professional, and knowledgeable. I will be recommending him to friends and family!
Andrea M
read moreSt. Louis, MO
my technician was William. He was the most considerate and professional person. Not only was he on time, but he was early. He was quick and efficient and did an amazing job. As an added bonus, he also cleaned my windshield. I can't say enough good things about him and will definitely use your company again because of him.
Kris W.
read moreHartford (East Hartford), CT
Excellent service.
Virginia C
read moreOwasso, OK
Auto Glass Service Service Technician was very curtious and done an excellent job. Thanks for a great experience.
Ron V
read moreBaltimore, MD
John was our technician and was so courteous and helpful. He did not let the freezing temperatures affect his service and we feel he went above and beyond the call of duty. Will definitely use Auto Glass Service again.
Amber T
read moreHartford, CT
Steve the technician went beyond his duties as customer service was a 100% from him. I loved his work and his performance, and I am a loyal customer to [site]. I will always recommend customers to [site]. Steve is the only person that has done work to my car, because he cares about the quality and I will always be [Continue Reading]
Anthony C.
read moreIndianapolis, IN
First time having a windshield replaced and was not familiar with the process, but the phone rep and Paul were both unbelievably helpful. Quick and convenient service. I would definitely recommend.
Matthew S
read moreColumbus, OH
Arrived on time. Technician was very Courteous and work preformed was very good and timely.
Gary S.
read moreKnoxville, TN
Got my window in the next day. With the weather most companies would have rescheduled but your technician got it in. Absolutely excellent service.
Mike J
read moreNew London, CT
The guys of [site] in New London, CT far exceeded my expectations when I had to get my windshield replaced. They came out to my house in Colchester and did the whole thing while I was at work. They also helped me out with a separate problem I had a month later; they had me bring the car in and [Continue Reading]
Ed Z.
read moreChicago, IL
Service technician and customer service scheduler very good. Would recommend to family and frineds. Thank You,
Nick Karabetsos K
read moreGaithersburg, MD
I am very satisfied with the all service.
Miguel B
read moreCookeville, TN
Everyone was very nice.Could have not asked for a better group of people.
Carlos Y
read moreSeattle, WA
He was great! My window looks amazing! Thanks so much!
Katie H
read moreNewburgh, NY
Jeremy was incredible. He was clear about when he was coming. He arrived early. He REALLY knew what he was doing, which he did efficiently and quickly. I have never had such good service. His assistant was also good. The experience was terrific. I have only the highest praise for Jeremy and the job he did.
Alan B.
read moreNew London, CT
The representative that came was professional and very nice. He was punctual down to the minute and I am more than satisfied with this company. Excellent service. I highly recommend [site].
Jackie J.
read moreBaltimore, MD
Great service. Our technician was very friendly and did great work.
Mark Hayes H
read moreHuntington, WV
David and Mike were absolutely the BEST technicians I could ask for. The first day, David was extremely helpful, very punctual, & went above and beyond the call of duty to ensure that I was understanding what was needed and took time to answer every question with professionalism and know-how. He told me about how long it would take to [Continue Reading]
Tammy G.
read moreAlbany Metro, NY
Jim was very courteous and neat. Thank you Jim!
Quail Auto J
read moreNewburgh, NY
Thank you so much, my technician was very kind, friendly, and did an awesome job!
Melissa Mazurowski M
read moreTucson, AZ
If we ever need a windshield replacement again, we will definitely call you. Great service!
Elton A Zuehlke Z
read moreSan Antonio, TX
David was professional and confident when he came to put in the windshield. He made me confident that he could do the work right.
Claire S.
read moreDefreetsville, NY
When my windshield cracked due to the weather my insurance agent, Wellenta & Clark, recommended you. Ben was the installer. He was prompt, courteous, professional, and did an excellent job. It was nice to see that he takes his job seriously and does it in a professional manner.
Stephen N.
read moreWest Seneca, NY
Peter was excellent to deal with and so was his co-worker( I didn't catch his name) Appreciate the great work!
Michael Hughes H
read moreBaltimore, MD
The technician that was sent to repair my rear windshield was an awesome person. He installed the rear windshield quickly and efficiently. He did a great job of cleaning the car before and after he was done, and he was a blessing and a joy to have met.
Brent D
read moreFairview Heights, IL
Greatest service encounter I've had in ages.
Peggy G
read moreEverett, WA
Eduardo was great! And the people at the shop were super nice. Thanks!
Christina Strand S
read moreChicopee, MA
Ben was very polite and responsible with all the work that needed to be done on my car. Thanks to him i found that my car was getting rust, and he fixed the problem.
Julio P.
read moreJohnson City, TN
Very nice to work with
Jeff H
read moreMoraine, OH
As expected, the receptionist and technician were very courteous and the work was finished within the specified timeframe. I'm sure I will be back.
Marc M
read morePhoenix, AZ
Technician was aware of the weather change so he made me the first stop. He was friendly, informative and fast.
Lewis F Gallo G
read moreBaltimore, MD
Great service!! Technician was right on time, very courteous and professional. My new windshield looks great!
Walter D
read moreWoburn, MA
Tom, the tech. was great. Arrived even ahead of my expectations. Great service, courteous, just a pleasure to meet and work with.
Henry B.
read moreRochester, NY
The guys that came out to replace the window were so kind and I will highly recommend them to others! Wonderful people!
Jamie G
read moreChicago, IL
Excellent service, top to bottom! Very pleased!
Jon J
read moreChattanooga, TN
Dear Angela, Sarah, and Claude, I just wanted to take a few minutes to say “Thank you” to each of you. I had just had a horrible experience at another Auto Glass Company and had almost given up on ever getting my windshield fixed correctly. Until I called [site] and the first person I spoke to was Angela. Wow! She [Continue Reading]
Judy H.
read moreChicago, IL
James was my technician. I don't usually fill out surveys, but James went above and beyond in my opinion. You don't find that level of service and satisfaction much anymore. Thank you for sending him out. He is a 1st class kind of guy. I hope he goes far in your organization!
Vince N
read moreVirginia Beach, VA
My technician was a young man named Randy and I did not get his last name, but he works out of Virginia Beach VA. I want you to know he was extremely courteous and professional in all regards. It is a pleasure to do business with people who know how to treat their customers and also provide great service. Additionally [Continue Reading]
William M.
read moreOrlando, FL
We were pleased with the service at our home. There were advanced calls to let us know when the tech would arrive. Mike was courteous, friendly, and knowledgeable-providing info and instruction.
Shirley S.
read moreNaperville, IL
Manny was an excellent tech. He was very polite and informative. He even saved my parking sticker and re-applied it to the new windshield. Thanks!
Mike C.
read moreGaithersburg, MD
I appreciate your the quality of your work. Happy Holidays! Pamela Rosario
Pamala Rosorao R
read moreAtlanta, GA
Danny was very professional in performing his work.
Sarah P
read moreEast Hartford, CT
Telephone rep Linda was very helpful and service tech Brandon did a great job. Overall experience with [site] exceeded expectations.
Mike R.
read moreTampa, FL
John was very polite and very good at the work he performed. If all were as great as John, we would have a better world. Please let him know that he did a great job and was very caring about the vehicle that he worked on.
Ronnell D.
read moreAtlanta, GA
Billy, the technician, was prompt, professional and courteous. He was very informative and gave clear instructions on what we do after windshield installation. We will highly recommend this company.
Christine T
read moreVirginia Beach, VA
We had a vehicle theft earlier this week that was devastating and resulted in a broken window. Our homeowner's agent arranged for your company to repair the window and we are more than pleased. When the installer arrived he discovered the wrong window had been ordered and said we may not get it until Friday. I explained our situation and [Continue Reading]
Alice H.
read moreLouisville, KY
My Service was SUPERB!!! I wish my other car repairs were done so well. I appreciated the quick and professional service...THANK YOU!
Andrew A.
read moreSan Antonio, TX
I have used this service several times. Great customer service, quality work and convenience. Thanks!
Carol M
read moreAtlanta, GA
Made a difficult situation very easy. Efficient at every level. Thank you!
Anthony B
read moreKittery, ME
Just wanted to say "thank you" for the wonderful customer service provided to me through Exeter Glass. Robin was the "best" when it came to taking care of my questions and scheduling the installation of my new windshield. Robin sent out a representative from the company to my home the day I made the call to make sure that the [Continue Reading]
Sue G.
read moreAtlanta, GA
Donnie was excellent! He took the time to ensure the car was completely clear of any glass. The work was perfect. Would recommend him highly!!
Denise B
read moreRichmond, VA
Mia, Sherry, and Dwight did an excellent job handling my windshield replacement. I never thought the process would be easy and they made it just that. I will definitely recommend you all to friends and family.
Doug W.
read moreNew Haven, CT
John kept me updated about appt.The work was done on an especially bitter cold day.
Kathleen Odonnell O
read moreManchester, NH
fast courteous polite made me want to break the windshield again
Larry N
read moreNormal, IL
Great service and prices. Will definitely be my new go-to" place"
Kaprice Grismore G
read moreChicopee, MA
Ben, the Glass Tech, was very helpful in calling this morning and letting me know he was able to put me first on his list and would be able arrive in twenty minutes. Saving me time and travel to the shop. I previously was scheduled for a 3pm appointment today at the shop location and was very pleased [site] came [Continue Reading]
Alcides S.
read moreHuntington, WV
Very nice, polite, and they know their stuff! Worked very fast, but didn't sacrifice any quality. I'm extremely happy.
Joey B.
read moreNoblesville, IN
I have a compliment to give your Indianapolis store. My husband had a windshield break on a car he was working on so he had our daughter call to get a price for the windshield from one of your competitors. She thought the price was too high and so she called [site]. She said that she was treated so nice [Continue Reading]
Chris H.
read moreOrlando, FL
The technician did not call before coming, but I was expecting him so I was home all day anyway. They were very efficient!
James C B
read moreIndianapolis, IN
Very courteous and friendly technician. Did a great job, quickly.
Christena G
read moreFairview Heights, IL
technician was great,proffesional, courteous,and very good at his job.
Jack W
read moreDenver, CO
Technician was very polite and professional.
Daniel Korinek M
read moreSan Antonio, TX
Very fast and friendly service. Very polite and did an awesome job they come to your house.
Rosa Linda S
read moreGlendale, AZ
Fast friendly service
Kristyn L
read moreDenver, CO
Thank you
Mark M
read moreAtlanta, GA
Donnie was on time and communicated very effectively. He was called me before, during and after the installation. I appreciate the great work he provided me. Thanks!
John H
read more