Erik was on time and very professional, his work ethic is top notch, will recommend to friends and family for auto glass needs.Dilcia Luciano/ Pacesetter Personel L,
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Testimonials What Customers are saying
Thank You very much!!!!!!
Amy Fread more
Absolutely the best customer service I have ever experienced!
Patrick Greene Gread more
The entire process was handled with excellent customer service. Helen was very courteous and helpful on the phone. Jim D., my technician, was also very professional and courteous. It was an excellent experience all around. Thank you!
John J.read more
Joel S. has exceptional customer service skills and very knowledgeable in performing the windshield replacement.
Greg G.read more
James was my technician. I don't usually fill out surveys, but James went above and beyond in my opinion. You don't find that level of service and satisfaction much anymore. Thank you for sending him out. He is a 1st class kind of guy. I hope he goes far in your organization!
Vince Nread more
Very positive experience. Gave the wrong model of car the technician did not complain and said with a smile come back tomorrow at no extra charge. You will always get my business.
Charles Eread more
Matt was very nice, prompt, and had a great attitude despite the rain!
Renee Thompson Tread more
Very courteous and friendly technician. Did a great job, quickly.
Christena Gread more
Heather was wonderful. Professional, courteous, and kind! Matt was also the same as above.
Debra Colletti Cread more
This company is also the preferred provider of this type of service.
Lana Kread more
Alex R. was my technician and he was awesome, very professional and meticulous. I am extremely pleased with his work. Thanks so much.
Linda N.read more
John, Wendy, & Kathy could not have been any more helpful & professional - a great experience ... and the replacement windshield made the whole car seem like it was new! I will happily share my experience with my friends & neighbors!
Eve S.read more
a job well done, thank you
David Tread more
Great price, great service! Eric, my tech showed up on time. I had to leave for work, and took my other car. Eric called me an hour later to tell me one windshield wiper arm had broken during the install, and that he had a new one on order. Later that day the broken part was replaced free of charge! [Continue Reading]
Butch H.read more
The technician was great. Very personable and trustworthy. The customer service representative was great, too.
Sara E.read more
Very impressed with the service all around.
Mark Cross Cread more
Sydney Tread more
Dear David, After receiving such attentive assistance from Dina in your Atlanta location, I asked her to give me your name so that I could send you an email letting you know how great she is. My daughter goes to school in Atlanta, and someone threw a rock into her window yesterday afternoon and stole her GPS. This happened late [Continue Reading]
I couldn't ask for beter service. Mike (Service Tech)was very courteous and an outstanding professional.
Robert H.read more
The individual who installed my windshield was wonderful! He was very accommodating to my weird work schedule. We had a meeting time figured out and he must have gotten there a few minutes before me, but he was waiting patiently when I showed up right on time. I can't tell you the relief I felt knowing he waited for me [Continue Reading]
Ashley N.read more
Excellent service delivered as promised.Excellent value.
Herbert Eread more
I had used [site] before to repair my windshield. It was just a pin hole that they plugged up. And the windshield never cracked from it. This winter (2011) I got a crack in the front windshield. This time I wanted to come to the shop. I have never been so happy with the service from the initial call to [Continue Reading]
Felicia V.read more
Technician went above normal job to help me out THANKS
Norban Jacobson Jread more
Was very impressed with this service! The tech that performed the work was very knowledgeable and told me of how this company was certified and all. Would recommend you all gladly. Will notify my Insurance company and let them know how pleased I am also. Thanks again!
Odis B.read more
Excellent service, top to bottom! Very pleased!
Jon Jread more
Bill was very Professional and Polite. He is a great Service Technician.
Fred Furlano Fread more
As expected, the receptionist and technician were very courteous and the work was finished within the specified timeframe. I'm sure I will be back.
Marc Mread more
It was a pleasure!
Robert Jread more
He did a good job
Bendu Wread more
I was exceptionally satisfied with my technician George F. He was very professional and performed his job to perfection. He also explained the warranty info as far as what is covered and what would not be covered in detail and made sure I was completely satisfied with the work before leaving by doing a once over with me regarding the [Continue Reading]
Barbara Mread more
Scott explained what he was going to do and did a excellent job.
Dean E Ten Bruin Tread more
Your servicemen Bill E. and Jesse F. were EXCELLENT. In this day and time you can't find people like them. Their expertise, customer service and knowledge was refreshing. I would recommend your service persons and your company to everyone. Thank you for caring enough to hire people like them . My experience was wonderful from beginning to the end starting [Continue Reading]
Ernestine L.read more
Exceeded my expectations in all areas, from the scheduling rep to the repair technician. Great job!
Tina Tread more
I am a district manager and had to change the location of my service 3 times in 3 days based on arrival of the windshield. I was so impressed with Will Richardson, my technician, he suggested that he meet me first thing this a.m. in my 3rd location choice> he was actually early- beat me to the store. He was [Continue Reading]
Sandy F.read more
He got here earlier than expected and he did an amazing job. It was quick and he was very nice and friendly.
Rochelle Mread more
JOE WAS AWESOME AS USUAL!
Ed Bozarth Chevrolet / Aurora Bread more
Teck guy was great and perfection
Spyridon Rousselatos Rread more
I was so pleased with the service received from [site] in Danbury. Fred, who booked my appointment was very friendly and prompt in returning my calls. The service technician, Joel, did an excellent job, explained the procedures as I had questions, and was professional and friendly.
Susan W.read more
Ms Westfall coordinated the appointment for my day off and George the technician was so impressive with his professionalism, the technical aspect, as well as superbly POLITE! It was the best experience. Thank you.
Tina F.read more
David was Outstanding!
Gen Dempsey Kee Dread more
Installers phone calls & appointment helped my business keep working
R D Vandale Electric Vread more
We were pleased with the service at our home. There were advanced calls to let us know when the tech would arrive. Mike was courteous, friendly, and knowledgeable-providing info and instruction.
Shirley S.read more
I decided to look for a company in my community when I found your company listed in the yellow pages for Niagara Falls. I was most pleased with the customer service I received from your company. I spoke with Cheryl, customer service rep, who was very knowledgeable about your company and actually convinced me your company was the one I [Continue Reading]
Robert K.read more
I am very satisfied with the all service.
Miguel Bread more
The guys of [site] in New London, CT far exceeded my expectations when I had to get my windshield replaced. They came out to my house in Colchester and did the whole thing while I was at work. They also helped me out with a separate problem I had a month later; they had me bring the car in and [Continue Reading]
Ed Z.read more
Technician was very nice very polite had a good experience with Auto Glass Service and definitely will use your services again if needed.
Emma Hread more
This was the best experience I've had with a windshield replacement. Ben, the technician, was very respectful and professional. The best.
Monica B.read more
Excellent service and quality work
Tim Minneci Mread more
As a manager myself, I found the Manager/Tech very knowledgeable and very personable. I asked many questions, and he answered all my questions to my satisfaction. In addition, Helen, the Customer Service Rep. was very prompt and efficient. If I had employees like these, it would make my job much easier. Thank you and congratulations on two excellent employees.
Tom M.read more
tech was great
John Langstaff Lread more
Burt was excellent!!
Mark Peacock Pread more
Excellent service, quick, no mess and friendly technician...what is not to love!
Jacqui Cread more
John was prompt, courteous, fun, and clearly eager to do the job well. He is very experienced and answered all my questions. It was a pleasure doing business with you!
Ann B.read more
I am very please with the work done. The technician was very professional, and fast and did a great job.
Debra Ann Richardson Rread more
Jeremy was incredible. He was clear about when he was coming. He arrived early. He REALLY knew what he was doing, which he did efficiently and quickly. I have never had such good service. His assistant was also good. The experience was terrific. I have only the highest praise for Jeremy and the job he did.
Alan B.read more
Excellent job:). Very pleased.
Jeremy Grove Gread more
Steve the technician went beyond his duties as customer service was a 100% from him. I loved his work and his performance, and I am a loyal customer to [site]. I will always recommend customers to [site]. Steve is the only person that has done work to my car, because he cares about the quality and I will always be [Continue Reading]
Anthony C.read more
Tim, the Glass Tech, was extremely friendly and helpful, as was the Customer Service Rep, Diane. Would definitely recommend this company to friends and family.
Marie D.read more
my technician was William. He was the most considerate and professional person. Not only was he on time, but he was early. He was quick and efficient and did an amazing job. As an added bonus, he also cleaned my windshield. I can't say enough good things about him and will definitely use your company again because of him.
Kris W.read more
Dear Mr. Rohlfing, Today, [site] came out to make a service call to replace my front windshield of my Lexus LS 400 which had been broken by a rock for the 3rd time in as many years. I was going to take it to the Lexus Dealer, but Linxus would not allow the repair. When I called my State Farm [Continue Reading]
Tyndale C.read more
I was extremely pleased with my service from [site]. From my initial phone call with Tim to the immediate service, the professionalism, the knowledgeable, friendly technician, the high quality of workmanship and the ease of the entire process. All this when other companies told me it would take 4-5 days, my start to finish time with GA was under 3 [Continue Reading]
Michelle N.read more
Brandy was prompt, friendly and professional. He represented Auto Glass Service very well!
Kathleen Bread more
Joe, the technician was wonderful, very friendly and efficient. Here when he said and done when he said and all glass cleaned up. Sheila, the person on the phone was excellent, also. Thanks so much.
Nannette Rread more
Kathy, the CSR, was very knowledgeable, polite and kind. Also, John, the auto glass tech who installed the windshield, was prompt, efficient and very respectful.
Linda S.read more
Joe, the service technician that came out to repair my windshield, was meticulous in his work and very courteous. He explained the warranty and what to look for in the future with chips that can be filled to prevent cracking.
Courtney Lread more
Other than my switch got broken, very satisfied customer.Thanks again
Brian Townsend Tread more
Thank you for your excellent service.
Grace Juilano Jread more
I was very impressed with the services provided by Auto Glass Service. They got me an appointment right away and the technician arrived at the very beginning of the time window which made it convenient for me to get on with my day. My technician was extremely professional, friendly and quick.
Corrine J. - Merrillville, INread more
I was very satisfied and would recommend your service
James Bread more
Very convenient! The glass technician was luckily in the area when I needed service, and was there quickly.
Adi Mread more
From the moment I entered the building these guys were eager to get to work and make me comfortable. Keith N. set me up in the lobby where I was able to work on my computer. I expected at least a 2 hour wait but in about 30 minutes Rodney informed me that he and Troy were finished and I [Continue Reading]
Frank M.read more
Great service from phone to tech. Painless and easy. Samantha Spillone is a great asset to your company.
Teddy Mread more
Technician was courteous and came within the time frame given. Technician was professional and did a great and clean job.
David Y.read more
Donnie was excellent! On time, courteous, and hard working. He went above and beyond what I expected of him.
Scott Bread more
John was very informative and beyond reproach. He rendered good customer service and should be commended on his actions.
Kevin A.read more
LOCATION: CALEDONIA, IL My location is not available in store Location" options. So l selected Peoria as the best option because I grew up near-by."
Gerald A Bread more
John was on time and did an excellent neat removal and installation.
David Charvat Cread more
Installation technicians were very professional and efficient. There was no hesitation answering any questions I had about the install process and they obviously know their craft extremely well. They were very personable and I hope they get a chance to see this response - they certainly deserve it.
Andrew S.read more
The tech was wonderful, he came to my door and introduced himself and let me know he was there even though I knew he was coming. He was very professional. He answered all my questions and took the time to show me what had happened to my previous windshield and he explained to me about the dry rot of the [Continue Reading]
Carolyn T.read more
The staff at [site] in New London CT is amazing. Scheduling an appointment and customer service are EXCELLENT!! I will definitely recommend this company to everyone I know. They saved me $550 that I would have paid to the dealer. Thank You Wendy, Kathy and mostly John, the technician who fixed my window. You folks are TOP OF THE LINE [Continue Reading]
Lisa B.read more
Very fast and super nice!
Leslie Rread more
Very excellent work! I was also impressed with the overall time it took to finish the job. Two thumbs up!
Al R.read more
Erik was very pleasant and professional!He called first thing to give me the eta on when he will be at my residence and followed by another call to let me know when he is on his way. He did a very thorough job.
Michelle Dread more
James was awesome!
John Pread more
John, the glass tech, was wonderful and very informative with the actions I needed to take. He also was very clean and efficient.
Doris S.read more
Wife was very pleased with quality of service and professional details. Thanks
George And Aisha Jread more
I am so impressed! Jason was wonderful! Courteous, friendly, prompt - I have worked in customer service for 35 years - Auto Glass Service was awesome!
Kimberly Hread more
Did a great job!
Ron Zread more
Technician was excellent, arrived ahead of schedule and very courteous. Thank you.
Margaret Vread more
Thank you for coming on short notice especially before we leave for out of town trip.
Staci Wread more
When installing the new windshield they found the electronics didn't fit right so they reordered another windshield & reinstalled it, to me that's going above & beyond to satisfy the customer. He would not quit until it was right, Thankyou.
William Wread more
Mark Mread more
the Tech Donny ( I think that was his name), did an excellent job. He was very friendly, and very timely. I wasn't expecting him until 2pm, however he came earlier and was super efficient. I will definitely use him specifically, when I return to fix my passenger side window.
Sean Aread more
Absolutely fantastic Service! I called at 8 am with a broken front passenger glass window and by noon Rick, the tech, was at my office and was able to replace the window in an efficient matter. Fantastic work [site] your Chicopee store is outstanding and it starts with management, thank you for the expedited service Tammy!
Jackie M.read more
Great professional job
Michael E. Hread more
Very pleased with service and courteous technician...will call [site] again if ever needed. Thanks!
Robin M.read more
Patrick This is a resend of my earlier screwed up response
Edward Nread more
The customer service rep on the phone was absolutely wonderful in helping me deal with my insurance company, and the tech sent to do my car came and picked up my car, brought it back to the shop while I was at work, and dropped it back off for me..THANKS SO MUCH! It was so easy and everyone was extremely [Continue Reading]
Jackie D.read more
Unbelievable service and rates. Excellent experience. I can tell the company is all about doing business professionally.
Dylan Bryan Bread more
he was fast and efficient. very nice guy. thank you
Johnnette Hooker Hread more