Mike was our service tech. He was very courteous and professional. Would recommend him and the company to our family and friends. Thank you!!April Shepherd S,
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Testimonials What Customers are saying
Great job! Thanks!
Sylvia Sread more
Tech was very courteous, prompt, and skilled. Couldn't have gone any smoother.
Todd Sread more
This was the best experience I've had with a windshield replacement. Ben, the technician, was very respectful and professional. The best.
Monica B.read more
This technician exceeded my expectations! He was so accommodating and friendly and even brought my keys to the location of my appointment!
Monica Nowak Nread more
Outstanding tech installer. Did not submit a claim to insurance company so cost was reasonable and fair for the work performed.
Donald Sread more
This was our second time using your company and will continue to in the future if required. Asked for Jacob again, because he was outstanding the last time. Both Jacob and Brandy were professional and outstanding...Thank you so very much!
Debbie Ranbry Lread more
This company is also the preferred provider of this type of service.
Lana Kread more
I am writing you in regards to a windshield that I had replaced. I had my windshield replaced in Worcester, Massachusetts.I just thought you would like to know what an excellent job these guys did! From my initial phone call to and through the installation of the glass, the customer service provide was second to none! Not only did i [Continue Reading]
David Bread more
I must admit i was a bit nervous at first having never heard of your company. I was even more skeptical of having to prepay by credit card before services were rendered. I received next day service by a local and very reputable company, and things were done in a timely manner. The technician was very friendly and I am [Continue Reading]
Dawn Hread more
Other than my switch got broken, very satisfied customer.Thanks again
Brian Townsend Tread more
Couldn't have been any easier.
Christopher Mread more
Installer worked quickly, orderly, and did all the little" things to make the job come out to satisfy my expectations."
Lee Pread more
I couldn't ask for beter service. Mike (Service Tech)was very courteous and an outstanding professional.
Robert H.read more
Always great service
Charlie'S Auto Sread more
The technician was so nice, and the windshield looks beautiful! I had a problem with the wipers being out of alignment after-wards, and the technician came back the very next day and fixed them. Thank you for your excellent service!
Laura W.read more
The process was easy, from start to finish! The techs were professional, friendly and fast. They cleaned up after themselves and also cleaned up the glass from there the window broke! I would definitely recommend Glads America to anyone in need!!
Richard Hartman Hread more
John was very polite and very good at the work he performed. If all were as great as John, we would have a better world. Please let him know that he did a great job and was very caring about the vehicle that he worked on.
Ronnell D.read more
Ben, the glass tech, went out of his way to assure me he would do a thorough, professional job. He completed on time and took the time to explain everything he had done, which appears as good as he promised. He was VERY THOROUGH, COMMENDABLE and represented [site] well. Excellent Job! Thank you!
Peter R.read more
Carol was VERY helpful and professional! Darnell installed the window. Very prompt. You should be proud to have a team that handles customer service like these two did. I will certainly refer your company!
Anne C.read more
What a pleasant experience. The tech kept using my first name which actually made me feel like he was talking "to" me and not just there to do a job. He explained everything so that I completely understood the procedure. This was A+ service and I will recommend [site] to everyone. Thank you very much.
Sheri H.read more
I had my windshield replaced by John and he did an ABSOLUTE FABULOUS JOB!! Accommodated me due to my work schedule and explained what he was doing before he did it. WONDERFUL SERVICE!! I would HIGHLY recommend [site]. THANK YOU for a very positive experience!!!
Tricia B.read more
Installation technicians were very professional and efficient. There was no hesitation answering any questions I had about the install process and they obviously know their craft extremely well. They were very personable and I hope they get a chance to see this response - they certainly deserve it.
Andrew S.read more
If we ever need a windshield replacement again, we will definitely call you. Great service!
Elton A Zuehlke Zread more
John was right on time,as promised- neatly dressed, under the circumstances, informative and completed ALL the work (FULL replacement of my windshield) in about 40-45 minutes; start to finish. He was very affable and friendly and answered ALL questions asked of him-I MOST CERTAINLY WOULD RECOMMEND YOUR COMPANY TO ANYONE WHO REQUIRED YOUR SERVICE.
Paul T.read more
The guys of [site] in New London, CT far exceeded my expectations when I had to get my windshield replaced. They came out to my house in Colchester and did the whole thing while I was at work. They also helped me out with a separate problem I had a month later; they had me bring the car in and [Continue Reading]
Ed Z.read more
Mike, the service tech, was very professional, courteous, and efficient. He even change his route to accommodate my wife's doctor appointment. We are extremely pleased. Thank you.
Walter R.read more
I would like to express my appreciation for the terrific manner in which your employee Mike C. fixed the front windshield on my 2006 Odyssey this afternoon. He was totally professional and extremely pleasant, answering questions he had probably heard several thousand times. Mike represents your company very well, implying a well run and professional approach on its senior management.
Edward S.read more
I initially contacted Gerber Collision and it was that company that contracted your company to do the work. I was so pleasantly surprised that this work was done at my home! I really thought that I would have to drive it to Gerber Collision! Thank you so much for this unexpected convenience and especially for the professionalism and courteous behavior [Continue Reading]
Nalani Bread more
James was my technician. I don't usually fill out surveys, but James went above and beyond in my opinion. You don't find that level of service and satisfaction much anymore. Thank you for sending him out. He is a 1st class kind of guy. I hope he goes far in your organization!
Vince Nread more
The tech was great very friendly and professional.
Armando Perez Pread more
I refer all my family and friends to Auto Glass Service...nephew Friday after Thanksgiving and Friend was here this AM!
Diane Reister Rread more
As expected, the receptionist and technician were very courteous and the work was finished within the specified timeframe. I'm sure I will be back.
Marc Mread more
Very nice, polite, and they know their stuff! Worked very fast, but didn't sacrifice any quality. I'm extremely happy.
Joey B.read more
Excellent service, top to bottom! Very pleased!
Jon Jread more
Your service technician was fantastic. I would not change a thing.
Howard H.read more
Jeremiah, the tech, was great! Very friendly, fast & efficient. I can see clearly now. Thanks!
Sandy B.read more
I would like to thank Mr. J. Foster for making my visit a pleasant one. He was very professional, courteous, and worked to get me in the very day of my windshield mishap. It was a true pleasure to do business with him. If I ever need another windshield, I will call [site] and I will definitely recommend your St. [Continue Reading]
Jaemi L.read more
Very courteous and great customer service all around
Linda Rihani Rread more
Brian was very nice and made sure that I was aware of the Safe Drive Away Time. I was very happy with Brian and [site].
Deborah T.read more
Michael S., the installer, did a terrific job. He arrived on time and completed job successfully. He was pleasant and courteous as well. Would recommend again.
Linda M.read more
Chris my technician was very nice! He made everything about this process very easy and accommodating!!! He stayed in contact with me from the time he left the shop to the time he got to where I was, when he was finished on my car. He was truly a great technician to work with! I will definitely recommend anyone who [Continue Reading]
Megan Cread more
The technician was extremely knowledgeable and courteous. He made the experience extremely nice for me. He represented the company so well.
Lori K.read more
I contacted another glass company prior to calling [site]. The price quoted by [site] was quite a bit less. The other company wanted to charge to come to my home to replace the glass in addition to much higher rate for the install. When I stated the price was too high they wanted to negotiate. [site] gave me the best [Continue Reading]
Patsy H.read more
Thank you for your excellent service.
Grace Juilano Jread more
I would definitely recommend anyone to you guys thank you very much,, Bonnie Bragg
Bonnie Bragg Bread more
Mark Mread more
OUTSTANDING SERVICE! Windshield replaced same day I called in a claim! It was obvious that Service Technician Chris enjoys his work as he was very methodical and meticulous with every phase of the job. It was a real pleasure watching such a knowledgeable Technician go about his work. Thanks for a great (and prompt) job!
Rob H.read more
Excellent service and quality work
Tim Minneci Mread more
We used [site] in Manchester, New Hampshire and Norm was our installer. He came right to our driveway which was great. He was terrific, polite, and friendly. He did a great job. I will be back on the road in no time. Thanks!
Maria H.read more
He did a good job
Bendu Wread more
Brad is very good at what he does. Great job!
Lee Rread more
The Tech (Antony Servidio) who installed the windshield was Very polite and Very informative. The location was Austin, TX.
Shawn Cread more
Jeremy was completely courteous, professional and a real asset to your company. He did a fantastic job.
Mike Walker Wread more
Great Work - courteous staff - quick change out of windshield and quality work!
Andres Alvarado Aread more
The windshield looked good when finished. I haven't driven the car yet, so can't comment on wear and tear, but it should be good.
Connie Cread more
fast friendly service
Mary Freestone Fread more
Well done, from start to finish. Helen, the woman who scheduled our service appointment, was most helpful. And Mark, who installed the new windshield, inspired confidence that our car would be good as new after he completed his careful work.
Chip G.read more
Service tech friendly and professional and called just like the telephone rep said he would! Awesome service all around! Happy New Year!
Kevin Vogt Vread more
Jason Foster and his counter-part (on the phone) were very professional and pleasant. Thank you.
Sean Sread more
The technician was very polite and explained everything in detail. Would recommend [site] to do everyone's windshield.
Erica D.read more
We had a vehicle theft earlier this week that was devastating and resulted in a broken window. Our homeowner's agent arranged for your company to repair the window and we are more than pleased. When the installer arrived he discovered the wrong window had been ordered and said we may not get it until Friday. I explained our situation and [Continue Reading]
Alice H.read more
Great all around job, Thanks !
George Eread more
Absolutely the best customer service I have ever experienced!
Patrick Greene Gread more
Kimberly Smith Sread more
I just wanted to thank you for the quality and service that your company gave me when I needed help. I am unemployed and needed a discount on fixing my windshield and Keith gave me a price that I could afford. Troy, the technician that replaced my windshield out of N. Canton, Ohio was one of the most courteous and [Continue Reading]
Gary L.read more
The service was superb. I was more than satisfied with the work and the gentleman who was in charge of the job. He was competent and efficient.
Ellen S.read more
a job well done, thank you
David Tread more
Great price and significantly cheaper than others. Fast and friendly service. Great experience.
Justin N.read more
Your technician was absolutely super in every way!
William K.read more
Absolutely fantastic Service! I called at 8 am with a broken front passenger glass window and by noon Rick, the tech, was at my office and was able to replace the window in an efficient matter. Fantastic work [site] your Chicopee store is outstanding and it starts with management, thank you for the expedited service Tammy!
Jackie M.read more
Paul did a great job he was fast friendly and courteous
Matthew Murga Mread more
Zelda Smith Sread more
I work with Multiband the HSP for Directv. I have used your service twice so far and am very pleased with the service and the serivice technician Norman who has come out both times. He is very professional and courteous & does his job efficiently. You should be happy/proud to have a service technician with such qualities. My kudos to [Continue Reading]
Lisa P.read more
Our service technician(Joe) showed up to do the repair about 10 minutes after I called. He said he was in the area. That quality of service is really APPRECIATED.
Randy Leifeste Lread more
Great service and prices. Will definitely be my new go-to" place"
Kaprice Grismore Gread more
Service was courteous. prompt and helpful with a very reasonable price
Andrew F.read more
I was pleased to know that the technician had over 30 years experience????
James Bread more
We had our windshield replaced by [site] in the summer of 2009. This week, water started dripping inside the vehicle. Paul was our technician today. He explained the sunroof was possibly the cause, took time to test, seal, tighten, and explain the possible problem to me. He was very polite and courteous. And, did I mention the temps were hovering [Continue Reading]
Lori W.read more
The installer, Ross, was very professional, courteous, and a pleasure to have work on my car. I give him the highest marks as a representative of your company. I hope you have more like him.
Howard Dread more
The individual who installed my windshield was wonderful! He was very accommodating to my weird work schedule. We had a meeting time figured out and he must have gotten there a few minutes before me, but he was waiting patiently when I showed up right on time. I can't tell you the relief I felt knowing he waited for me [Continue Reading]
Ashley N.read more
Just wanted to say "thank you" for the wonderful customer service provided to me through Exeter Glass. Robin was the "best" when it came to taking care of my questions and scheduling the installation of my new windshield. Robin sent out a representative from the company to my home the day I made the call to make sure that the [Continue Reading]
Sue G.read more
Derrick was extremely pleasant and accommodating in arriving earlier than what I expected. He was very professional I was really shocked that windshield could be repaired since it was a large spider crack.
Gigi B.read more
It was a pleasure to meet Mike and have him replace the windshield. He was extremely professional we need more people like him in the service industry.
Robert Tread more
The technician was professional, polite, and very efficient. I will recommend him to everyone!
Rose Thrush Tread more
JOE WAS AWESOME AS USUAL!
Ed Bozarth Chevrolet / Aurora Bread more
The entire process was handled with excellent customer service. Helen was very courteous and helpful on the phone. Jim D., my technician, was also very professional and courteous. It was an excellent experience all around. Thank you!
John J.read more
Steve B. was great! He called and told me when he would arrive, and then he called when he was on his way. He was prompt, efficient, careful, and did a great job!
Connie S.read more
Joel S. has exceptional customer service skills and very knowledgeable in performing the windshield replacement.
Greg G.read more
Technician was courteous and came within the time frame given. Technician was professional and did a great and clean job.
David Y.read more
Peter was excellent to deal with and so was his co-worker( I didn't catch his name) Appreciate the great work!
Michael Hughes Hread more
Great tech did a great job.
James Wread more
Kris was friendly and did an excellent job.
David Aread more
I would like to express my appreciation to tech Juan A. He was prompt, professional and courteous. Service provided was exceptional and I would highly recommend [site] because of employees like Juan. He left a lasting impression for any repeat service I may need on my family's vehicles. I will recommend [site] to co-workers and friends because of the convenience [Continue Reading]
Lydia G.read more
Glass tech was more then expected, he explained everything about what was about to happen. He made it an educational experience , highly enjoyed his company and the job he did was excellent . Would recommend Auto Glass Service to anybody just solely on the technician. Great job Auto Glass Service .
Nicholas Aread more
Great price, great service! Eric, my tech showed up on time. I had to leave for work, and took my other car. Eric called me an hour later to tell me one windshield wiper arm had broken during the install, and that he had a new one on order. Later that day the broken part was replaced free of charge! [Continue Reading]
Butch H.read more
Thank you for turning a stressful moment to a calm solution.
Cara Guettler Gread more
I decided to look for a company in my community when I found your company listed in the yellow pages for Niagara Falls. I was most pleased with the customer service I received from your company. I spoke with Cheryl, customer service rep, who was very knowledgeable about your company and actually convinced me your company was the one I [Continue Reading]
Robert K.read more
The technician just left my house. The job was done perfect! My windshield is in, the car is clean, and your technician was a true professional! Because of my experience this morning, I will send friends and family to [site].
John G.read more
I cant say enough about how good n quick n reasonable pricing they had.i called n less then 3 hours they werr in my driveway changing 2 windows... great job great service
Chuck Mooney Mread more
My Technician was Joel. He was professional, courteous and did a great job. I would highly recommend. The phone representative was great as well. They came out the very next day to my house, very promptly. Their service and courtesy was great and refreshing to find in this day and age.
Judith B.read more