We had a vehicle theft earlier this week that was devastating and resulted in a broken window. Our homeowner's agent arranged for your company to repair the window and we are more than pleased. When the installer arrived he discovered the wrong window had been ordered and said we may not get it until Friday. I explained our situation and how it hindered my husband from his job and he was back within an hour after getting the correct window. After a stressful week, it truly made a difference with him going the extra mile. Thank you!Alice H.,
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Testimonials What Customers are saying
Excellent job and repaired quickly for a reaonable price, thanks!
Grant Sread more
Technician went above normal job to help me out THANKS
Norban Jacobson Jread more
Did a great job put it in same day as call and was very pleased thank you.
Bradley Dread more
The tech, Gene A., did a great job on my windshield. He took the time to explain what he was doing and answered all of my questions. He is a great asset to your company!
Michel F.read more
John was prompt, courteous, fun, and clearly eager to do the job well. He is very experienced and answered all my questions. It was a pleasure doing business with you!
Ann B.read more
Larry was right on time (a few minutes early, even) and did a great job.
Mitch Mread more
Excellent service and quality work
Tim Minneci Mread more
So Far So Good
Robert Wread more
Everyone was very nice.Could have not asked for a better group of people.
Carlos Yread more
appreciate the great service
Mary Alves Aread more
Very pleased with the service and the service technician was very informative, polite and did an excellent job. I will be using Auto Glass Service for any future glass needs. Thank you
Brittany Mread more
I am so impressed! Jason was wonderful! Courteous, friendly, prompt - I have worked in customer service for 35 years - Auto Glass Service was awesome!
Kimberly Hread more
Jeff provided excellent service and I trust in the work he did. He clearly knew what he was doing, was on time and was attentive to questions I had. In managing teams a long time and I recognize Jeff's skill and approach as being top notch.
Greg Mread more
I was very satisfied with the work that was performed.
Robert Bread more
Dear David, After receiving such attentive assistance from Dina in your Atlanta location, I asked her to give me your name so that I could send you an email letting you know how great she is. My daughter goes to school in Atlanta, and someone threw a rock into her window yesterday afternoon and stole her GPS. This happened late [Continue Reading]
Great service!! Technician was right on time, very courteous and professional. My new windshield looks great!
Walter Dread more
I was so surprised to learn that your personnel would come to our home and make the installation. The quick response, the hassle-free procedure made me a real fan of your company.
Richard F.read more
technician was great,proffesional, courteous,and very good at his job.
Jack Wread more
The rep. & technician were very professional & courteous. The tech did an excellent job on my front window. In fact the environment was warm and friendly. I definitely would recommend [site].
Mercurio B.read more
I had a horrible experience with the previous company we used and was extremely pleasantly surprised by every aspect of the service that I received by your company. Thank you! Job well done!
Ana Richardson Rread more
David was professional and confident when he came to put in the windshield. He made me confident that he could do the work right.
Claire S.read more
Pat Mread more
Thank You very much!!!!!!
Amy Fread more
Your servicemen Bill E. and Jesse F. were EXCELLENT. In this day and time you can't find people like them. Their expertise, customer service and knowledge was refreshing. I would recommend your service persons and your company to everyone. Thank you for caring enough to hire people like them . My experience was wonderful from beginning to the end starting [Continue Reading]
Ernestine L.read more
Dear Customer Representative, I wanted to take the time to tell you how wonderful the staff at AUTO GLASS SERVICE, an affiliate of yours, located at 5225 Highway 153, Hixon, TN 37343 is. They are a credit to your company. We were on vacation when a wild turkey flew up and hit our windshield; shattering it. We were very lucky [Continue Reading]
William H.read more
When my windshield cracked due to the weather my insurance agent, Wellenta & Clark, recommended you. Ben was the installer. He was prompt, courteous, professional, and did an excellent job. It was nice to see that he takes his job seriously and does it in a professional manner.
Stephen N.read more
From the start, your representative Mark Justak and the ladies in the front office were very nice people to work with. Then the technician came right out to my office, Schafer Financial Services, in Valparaiso, Indiana. All of the employees in the offices nearby came outside to see the work. We were all impressed by the service I received. Great [Continue Reading]
Brendan S.read more
Thank you for your excellent service.
Grace Juilano Jread more
Keith worked a miracle for me. I was scheduled to leave Feb 17th and that was the earliest day [site] could schedule my windshield to be replaced. Keith phoned me on Tuesday, the 15th and asked if he could come on Wednesday afternoon. He worked his schedule around my travel plans even though he had a full schedule. I feel [Continue Reading]
Laura S.read more
Outstanding technician! He's a credit to the company!
Paul Cread more
Tim, the Glass Tech, was extremely friendly and helpful, as was the Customer Service Rep, Diane. Would definitely recommend this company to friends and family.
Marie D.read more
The technician, Derrick, was highly skilled, courteous, eager to help, and completed the work expeditiously. He was careful to remove my military base sticker, state inspection sticker, and city tag and place them on the new windshield. I genuinely appreciate his hard work and sensitivity.
Shirley F.read more
My daughter changed to the wrong insurance company. Found out you get what you pay for. On Christmas eve. I tried to help her by calling Roger Phegley to find out who they would recommend to use to fix her windshield. They gave me your number. I called and got your salesman in the office doing paper work and he [Continue Reading]
Melvin M.read more
I contacted another glass company prior to calling [site]. The price quoted by [site] was quite a bit less. The other company wanted to charge to come to my home to replace the glass in addition to much higher rate for the install. When I stated the price was too high they wanted to negotiate. [site] gave me the best [Continue Reading]
Patsy H.read more
David was Outstanding!
Gen Dempsey Kee Dread more
Unbelievable service and rates. Excellent experience. I can tell the company is all about doing business professionally.
Dylan Bryan Bread more
The technician did not call before coming, but I was expecting him so I was home all day anyway. They were very efficient!
James C Bread more
Haven't driven away with the vehicle yet but thus far all went very well.
Regina Sread more
Excellent service, quick, no mess and friendly technician...what is not to love!
Jacqui Cread more
I have a compliment to give your Indianapolis store. My husband had a windshield break on a car he was working on so he had our daughter call to get a price for the windshield from one of your competitors. She thought the price was too high and so she called [site]. She said that she was treated so nice [Continue Reading]
Chris H.read more
It was a pleasure!
Robert Jread more
Telephone rep Linda was very helpful and service tech Brandon did a great job. Overall experience with [site] exceeded expectations.
Mike R.read more
Thank you for your prompt service.
Eric Lread more
Keith N. took my call, and was very courteous and went out of his way to pick up glass for me the same day I called. The technicians, Rod and Troy were very helpful telling me what I needed to do so that my windshield would not have pressure problems. Overall great experience from start to finish. Thanks!
Daniel S.read more
Very pleased. Went beyond expectations.
Christopher Wread more
Patrick was extremely courteous and helpful with information about the process and did a great job, the area he worked in was spotless. My experience from scheduling to completion was superior and I would highly recommend Gerber Collision for their services
Deborah Perez Pread more
Very positive experience. Gave the wrong model of car the technician did not complain and said with a smile come back tomorrow at no extra charge. You will always get my business.
Charles Eread more
Our service technician(Joe) showed up to do the repair about 10 minutes after I called. He said he was in the area. That quality of service is really APPRECIATED.
Randy Leifeste Lread more
Dear Mr. Rohlfing, Today, [site] came out to make a service call to replace my front windshield of my Lexus LS 400 which had been broken by a rock for the 3rd time in as many years. I was going to take it to the Lexus Dealer, but Linxus would not allow the repair. When I called my State Farm [Continue Reading]
Tyndale C.read more
Thank you so much, my technician was very kind, friendly, and did an awesome job!
Melissa Mazurowski Mread more
The staff at [site] in New London CT is amazing. Scheduling an appointment and customer service are EXCELLENT!! I will definitely recommend this company to everyone I know. They saved me $550 that I would have paid to the dealer. Thank You Wendy, Kathy and mostly John, the technician who fixed my window. You folks are TOP OF THE LINE [Continue Reading]
Lisa B.read more
Brad did a great job with the installation and was very friendly and personable. He is an asset to your company.
Jeff Pread more
Excellent service. Great job done by tech and fast too.
Robert Lread more
David and Mike were absolutely the BEST technicians I could ask for. The first day, David was extremely helpful, very punctual, & went above and beyond the call of duty to ensure that I was understanding what was needed and took time to answer every question with professionalism and know-how. He told me about how long it would take to [Continue Reading]
Tammy G.read more
Ben, the Glass Tech, was very helpful in calling this morning and letting me know he was able to put me first on his list and would be able arrive in twenty minutes. Saving me time and travel to the shop. I previously was scheduled for a 3pm appointment today at the shop location and was very pleased [site] came [Continue Reading]
Alcides S.read more
Courteous, nice, and called when they said they would; here when they said they would be. WOW ! Great !
Ginger P.read more
Victor is VERY Professional. Explained what was going to happen and then made it happen in no time. Very Knowledge.. Would recommend him to anyone.. (make sure you keep him happy this New Year.. you need people with his polite positive attitude)
Paul Bread more
Kenneth Reilly Rread more
Pete K., the glass tech, came out to Derby to replace my windshield at my office and did an absolutely WORLD CLASS job. He was a class act through and through. Thank you [site]!
Mary B.read more
T. Fisher did a great job!!!!
Michael Pread more
Installer worked quickly, orderly, and did all the little" things to make the job come out to satisfy my expectations."
Lee Pread more
Installers phone calls & appointment helped my business keep working
R D Vandale Electric Vread more
Scott Clark is an awesome technician. He explained his work while I watched. He presented great customer service. I work at Kohls and customer service is very important. Scott answered any questions I had in a professional manner. He had a great attitude too which is another important factor when dealing with customers. I will definitely recommend this company again. [Continue Reading]
Lawrence Pedley Pread more
Chad was very knowledgable, friendly and professional.
Judith Pribish Pread more
My technician, Claude, was very friendly and professional. He arrived promptly and had my new glass installed in no time!
Amanda M.read more
Dear [site], We are writing this letter because we were so happy with the service we received from your company. We hope that we are getting everyone's names correct. As you may know, it is easier to complain then it is to acknowledge a job well done. We have dealt with other glass companies before and we were sick and [Continue Reading]
Vincent And Jennifer R.read more
Samuel Barrios was pleasant and most helpful. Such a great person to deal with for this type of business!
Daniel Costa Cread more
My technician was great and very thorough. His seal on the glass is as good as factory.
Charles Iread more
I was impressed with the level of service I received from the technician John Marinko. It was FREEZING today, & he got the job done in no time flat! Great Job. Excellent worker - Very personable guy. A+
Frederick Germano Gread more
I owned my own body shop and saw many window installations. Your tech, Mike Fritzke, was friendly, courteous and did the best windshield installation I've ever seen. Everything was done perfectly and correctly in a timely manner. I appreciate the great work
Joe A.read more
It was a pleasure to meet Mike and have him replace the windshield. He was extremely professional we need more people like him in the service industry.
Robert Tread more
I actually met Scott at your Gerber Collision location in Duluth, Ga but it was not listed in your store location selection.
Mike Hread more
Dave is an outstanding employee
Charles Lread more
Very convenient! The glass technician was luckily in the area when I needed service, and was there quickly.
Adi Mread more
Craig was very friendly and professional.
Lanson Kread more
Excellent service, top to bottom! Very pleased!
Jon Jread more
Joel S. has exceptional customer service skills and very knowledgeable in performing the windshield replacement.
Greg G.read more
I've had many windshield replacements over the years. This was one of the best!
Dennis Kread more
The installer, Ross, was very professional, courteous, and a pleasure to have work on my car. I give him the highest marks as a representative of your company. I hope you have more like him.
Howard Dread more
Quick, Fast and the guy that did the work wasn't trying to rip me off by having me pay for stuff I didn't need. That's always a plus.
D Hread more
Erik was on time and very professional, his work ethic is top notch, will recommend to friends and family for auto glass needs.
Dilcia Luciano/ Pacesetter Personel Lread more
Great tech did a great job.
James Wread more
Kimberly Smith Sread more
As a repeat customer, my experience with [site] was positive the first time and was even more so this time. Robin was again friendly and sounded genuinely happy to assist me. Upon arrival, even despite HOT temperatures, the Technician was also friendly and seemed to enjoy what he was doing; he even reattached my EZ PASS. My experience exceeded my [Continue Reading]
Mark M.read more
THANK YOU SO MUCH!!! This was a very painless and pleasant experience! I will recommend you to anyone that needs glass work!
Caroline R.read more
Very fast and friendly service. Very polite and did an awesome job they come to your house.
Rosa Linda Sread more
Jeremy was the one to put the glass in. He was a very nice and professional person and did an awesome job.
David Standifer Sread more
I thought old-fashioned customer service was a thing of the past. Your technician John seems out to prove me wrong! Thank you for your superb, professional work and cheerful attitude!
Niki N.read more
I work at a therapeutic residential school and was teaching a class when the technician arrived. My students were very interested in watching my windshield being replaced. The technician was very professional, and was extremely kind to answer my students' questions about the tools he used and how to get into glass repair as a vocation.
Amy S.read more
Jason was the best!
Robert Cread more
The technician was so nice, and the windshield looks beautiful! I had a problem with the wipers being out of alignment after-wards, and the technician came back the very next day and fixed them. Thank you for your excellent service!
Laura W.read more
Steve did an extra special job. I am very happy.
Michael Rread more
The tech was wonderful, he came to my door and introduced himself and let me know he was there even though I knew he was coming. He was very professional. He answered all my questions and took the time to show me what had happened to my previous windshield and he explained to me about the dry rot of the [Continue Reading]
Carolyn T.read more
Technician was very professional, changed the windshield in a very professional and timely manner. After change was complete he walked me through the entire process. Very professional if ever need work again will ask for Ben.
Bruno D.read more
Courteous, timely, good price. Can't beat their service and price.
Mike Hread more
Jason did an awesome job. Very professional.
Richard Buesking Bread more
The technician was professional, polite, and very efficient. I will recommend him to everyone!
Rose Thrush Tread more
Excellent workmanship. i PAID OUT OF MY POCKET. I DID NOT USE MY INSURANCE. YOUR PRICES WERE VERY REASONABLE
Saundra Sread more
This company is also the preferred provider of this type of service.
Lana Kread more
Tech was very good thank you
Alan Wread more