Just wanted to say "thank you" for the wonderful customer service provided to me through Exeter Glass. Robin was the "best" when it came to taking care of my questions and scheduling the installation of my new windshield. Robin sent out a representative from the company to my home the day I made the call to make sure that the correct windshield was ordered for my car.
The technician that was sent out to the job was also very impressive. Although I did not get his name he went to work in the coldest weather and put my car back together in no time flat.
In this day and age good customer service is hard to find. Your company provided us with the GREATEST service, and I thank you.
We will recommend Exeter Glass to our friends in the future and thank you again.Sue G.,
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Testimonials What Customers are saying
The technician dispatched by the name of Mike was outstanding in regards to professionalism and workmanship. He took pride in his work and performed a very high quality job. I'm very particular about work performed on my BMW and I was comfortable and more than satisfied with the work that Mike performed. Thank you for the outstanding workmanship and quality [Continue Reading]
Wesley R.read more
When my windshield cracked due to the weather my insurance agent, Wellenta & Clark, recommended you. Ben was the installer. He was prompt, courteous, professional, and did an excellent job. It was nice to see that he takes his job seriously and does it in a professional manner.
Stephen N.read more
Tim, the Glass Tech, was extremely friendly and helpful, as was the Customer Service Rep, Diane. Would definitely recommend this company to friends and family.
Marie D.read more
Glassusa provided prompt, courteous, and efficient service at my home. This service afforded me the opportunity to have my windshield replaced in a convenient and quick manner. It was completely convenient, I was pleased with the service.
Kathy Green Gread more
Zelda Smith Sread more
Jeremy was completely courteous, professional and a real asset to your company. He did a fantastic job.
Mike Walker Wread more
I am totally impressed by the quality of work and care taken by your technician David and the process by which the windshield was installed. I would highly and ONLY recommend your company to anyone I may know in need of your services. Well done!
Ryan M.read more
Excellent service and quality work
Tim Minneci Mread more
Eric was professional and courteous and did the job in a timely manner. Great job!
Mary Jo Hread more
Everyone was very nice.Could have not asked for a better group of people.
Carlos Yread more
Jim was very courteous and neat. Thank you Jim!
Quail Auto Jread more
The windshield looked good when finished. I haven't driven the car yet, so can't comment on wear and tear, but it should be good.
Connie Cread more
Very pleased with the friendly staff, the free onsite service, and the quick repair & installation of my rear window! Thank you!
Barabara Ann H.read more
So Far So Good
Robert Wread more
I was referred by our insurance agency. That worked out very well for me with work being done in our driveway.
Gerald Hread more
Excellent service all around
David Pread more
Kenneth Reilly Rread more
Larry was right on time (a few minutes early, even) and did a great job.
Mitch Mread more
Absolutely fantastic Service! I called at 8 am with a broken front passenger glass window and by noon Rick, the tech, was at my office and was able to replace the window in an efficient matter. Fantastic work [site] your Chicopee store is outstanding and it starts with management, thank you for the expedited service Tammy!
Jackie M.read more
I had a horrible experience with the previous company we used and was extremely pleasantly surprised by every aspect of the service that I received by your company. Thank you! Job well done!
Ana Richardson Rread more
Excellent job:). Very pleased.
Jeremy Grove Gread more
I was very satisfied and would recommend your service
James Bread more
Thank you for top notch service! A real life savor and I couldn't be happier with the service provided and my technician. You will have my business for life. Thanks again.
Sean Rread more
Very pleased with service and professional! ????
Lonnie Setliff Sread more
I cant say enough about how good n quick n reasonable pricing they had.i called n less then 3 hours they werr in my driveway changing 2 windows... great job great service
Chuck Mooney Mread more
Service guys are great couldn't be more happy with the work that was performed
Adam Rread more
Well done, from start to finish. Helen, the woman who scheduled our service appointment, was most helpful. And Mark, who installed the new windshield, inspired confidence that our car would be good as new after he completed his careful work.
Chip G.read more
I am repeat customer and I can't express how great the customer service is with Auto Glass Service and they have great prices. Both the customer rep and the technician, Jim, were both very personable. Jim did a very professional job. He was highly skilled and very proficient at his job. I highly recommend them. Thanks!
Lisa Rread more
Thank you for turning a stressful moment to a calm solution.
Cara Guettler Gread more
I just wanted to let your company know how pleased I am with how you handled the repair on my vehicle. The service rep, Shante, was very pleasant to communicate with; you can tell she works with a smile on her face. I got a lead call to let me know when the technician would arrive. The technician, Manny, was [Continue Reading]
David F.read more
Technician was very polite and professional.
Daniel Korinek Mread more
Technician very knowledgeable and well experienced and gave me a guidelines about the new windshield: no washing , Crack windows at least 2 to four inches. Well customers oriented. He is very courteous and respectful...
Anacleto Ignacio Iread more
I appreciate your the quality of your work. Happy Holidays! Pamela Rosario
Pamala Rosorao Rread more
First time having a windshield replaced and was not familiar with the process, but the phone rep and Paul were both unbelievably helpful. Quick and convenient service. I would definitely recommend.
Matthew Sread more
Betty, the customer service rep, did an exceptional job helping us get our cracked windshield fixed. She was incredibly courteous and efficient. The technician was also very efficient. We were so impressed with our total experience with [site]. We highly recommend them.
Rosie M.read more
As a repeat customer, my experience with [site] was positive the first time and was even more so this time. Robin was again friendly and sounded genuinely happy to assist me. Upon arrival, even despite HOT temperatures, the Technician was also friendly and seemed to enjoy what he was doing; he even reattached my EZ PASS. My experience exceeded my [Continue Reading]
Mark M.read more
Great Tech installer and I am sure is capable of many other things. I believe God is directing this young man in all he does (without him talking about himself).Could not have done a better job.
Donald Sread more
Auto Glass Service Service Technician was very curtious and done an excellent job. Thanks for a great experience.
Ron Vread more
Steve did an extra special job. I am very happy.
Michael Rread more
Good Service Good Job
Michael Miller Mread more
Tom, the tech. was great. Arrived even ahead of my expectations. Great service, courteous, just a pleasure to meet and work with.
Henry B.read more
Dave is an outstanding employee
Charles Lread more
The technician was professional, polite, and very efficient. I will recommend him to everyone!
Rose Thrush Tread more
The staff at [site] in New London CT is amazing. Scheduling an appointment and customer service are EXCELLENT!! I will definitely recommend this company to everyone I know. They saved me $550 that I would have paid to the dealer. Thank You Wendy, Kathy and mostly John, the technician who fixed my window. You folks are TOP OF THE LINE [Continue Reading]
Lisa B.read more
The individual who installed my windshield was wonderful! He was very accommodating to my weird work schedule. We had a meeting time figured out and he must have gotten there a few minutes before me, but he was waiting patiently when I showed up right on time. I can't tell you the relief I felt knowing he waited for me [Continue Reading]
Ashley N.read more
I contacted another glass company prior to calling [site]. The price quoted by [site] was quite a bit less. The other company wanted to charge to come to my home to replace the glass in addition to much higher rate for the install. When I stated the price was too high they wanted to negotiate. [site] gave me the best [Continue Reading]
Patsy H.read more
Ben was very professional, and knowledgeable. I was having my windshield replaced on my hatchback. My hatchback's door handle had been broken for months, when Ben had the door apart to fix the window, he went out of his way to fix my door handle too! I was very pleased! The extra effort was much appreciated as now I can [Continue Reading]
Melissa A.read more
I was impressed with the level of service I received from the technician John Marinko. It was FREEZING today, & he got the job done in no time flat! Great Job. Excellent worker - Very personable guy. A+
Frederick Germano Gread more
LOCATION: CALEDONIA, IL My location is not available in store Location" options. So l selected Peoria as the best option because I grew up near-by."
Gerald A Bread more
I've had many windshield replacements over the years. This was one of the best!
Dennis Kread more
Greatest service encounter I've had in ages.
Peggy Gread more
My tech, Rob, was outstanding. he was nice , polite, and thoughtful. He was just a good guy all around. Kudos to him!
Kathy M.read more
Very pleased with the service and the service technician was very informative, polite and did an excellent job. I will be using Auto Glass Service for any future glass needs. Thank you
Brittany Mread more
My service tech, Pete, was very courteous and the window on my Subaru looks great. Thanks for great service.
Evelyn B.read more
I just wanted to say I am very pleased with the service I recieved. In todays society a job well done usually doesn't get the thanks it deserves. Thank You!! Everyone I dealt with was very friendly and helpful!
Vicki W.read more
Jason, the technician, was very professional and courteous.
Guy Cread more
Glass tech was more then expected, he explained everything about what was about to happen. He made it an educational experience , highly enjoyed his company and the job he did was excellent . Would recommend Auto Glass Service to anybody just solely on the technician. Great job Auto Glass Service .
Nicholas Aread more
Dear David, After receiving such attentive assistance from Dina in your Atlanta location, I asked her to give me your name so that I could send you an email letting you know how great she is. My daughter goes to school in Atlanta, and someone threw a rock into her window yesterday afternoon and stole her GPS. This happened late [Continue Reading]
John was our technician and was so courteous and helpful. He did not let the freezing temperatures affect his service and we feel he went above and beyond the call of duty. Will definitely use Auto Glass Service again.
Amber Tread more
The rep. & technician were very professional & courteous. The tech did an excellent job on my front window. In fact the environment was warm and friendly. I definitely would recommend [site].
Mercurio B.read more
technician was great,proffesional, courteous,and very good at his job.
Jack Wread more
Excellent job. I was very happy with my overall experience. The telephone representative was very nice and answered all of my questions. The technician was also very nice and did an great job on replacing my window. Thank you!!
Janelle W.read more
I'm very pleased with work performed by the installer and will be calling for my next glass repair job.
Dan P.read more
Danny was very professional in performing his work.
Sarah Pread more
I am very satisfied with the whole service. Thank you
Kelly Kread more
Donnie was very polite and even came earlier than scheduled. Good customer service skills. If I should need service again will definitely call your company.
Stanley Aread more
fast courteous polite made me want to break the windshield again
Larry Nread more
The tech, Gene A., did a great job on my windshield. He took the time to explain what he was doing and answered all of my questions. He is a great asset to your company!
Michel F.read more
Techs were very courteous.
Nabil Sread more
John the Service Technician was great! He actually vacuumed the matts and cleaned up a shoe scuff mark. A very friendly and nice guy.
William Hread more
Gene, the glass tech, was very nice and answered any questions I had. He worked fast and cleaned up after. I was very happy with my repair!
Sandy B.read more
My Service was SUPERB!!! I wish my other car repairs were done so well. I appreciated the quick and professional service...THANK YOU!
Andrew A.read more
No store location. Orlando selected to submit.
Peter Spencer-Hayes Sread more
I decided to look for a company in my community when I found your company listed in the yellow pages for Niagara Falls. I was most pleased with the customer service I received from your company. I spoke with Cheryl, customer service rep, who was very knowledgeable about your company and actually convinced me your company was the one I [Continue Reading]
Robert K.read more
Jeremiah was very professional in every sense of the word-by far the best experience I've had with windshield repair/replacement.
Martin M.read more
The technician, Joe Flanagin, was VERY professional in his work and as a person!
Jeff Bread more
I had a great experience from start to finish. My Service Technician was so very kind. I couldn't have asked for better service or a more friendly technician.
Crystal Rread more
Jim met me at a very convenient location and was very personable throughout his visit.
Ed Nread more
I had my windshield replaced by John and he did an ABSOLUTE FABULOUS JOB!! Accommodated me due to my work schedule and explained what he was doing before he did it. WONDERFUL SERVICE!! I would HIGHLY recommend [site]. THANK YOU for a very positive experience!!!
Tricia B.read more
Tech was very courteous and professional. Great work!
Jon Sread more
I needed it today - and I GOT IT today!!! Great service, great installation, PROFESSIONAL and personable. I could not be happier with [site]!
Larry S.read more
The technician was so nice, and the windshield looks beautiful! I had a problem with the wipers being out of alignment after-wards, and the technician came back the very next day and fixed them. Thank you for your excellent service!
Laura W.read more
my technician was William. He was the most considerate and professional person. Not only was he on time, but he was early. He was quick and efficient and did an amazing job. As an added bonus, he also cleaned my windshield. I can't say enough good things about him and will definitely use your company again because of him.
Kris W.read more
Well Proof is in the Pudding" type of thing for me! I can honestly say there is not one single thing that there is that I could say negatively about the Customer Service or Technician. With these guys what they said is what they did! They were exactly on Time (perfect) reliable and convenient! Thanks"
Jonathan Kread more
Great price, great service! Eric, my tech showed up on time. I had to leave for work, and took my other car. Eric called me an hour later to tell me one windshield wiper arm had broken during the install, and that he had a new one on order. Later that day the broken part was replaced free of charge! [Continue Reading]
Butch H.read more
John, Wendy, & Kathy could not have been any more helpful & professional - a great experience ... and the replacement windshield made the whole car seem like it was new! I will happily share my experience with my friends & neighbors!
Eve S.read more
Brandy, the technician, is the man! He was very kind, efficient and really nice.
Tom Aread more
The installer, Ross, was very professional, courteous, and a pleasure to have work on my car. I give him the highest marks as a representative of your company. I hope you have more like him.
Howard Dread more
Very nice guy. Very professional and nice.
Heinrich Lread more
Customer service was superb, from start to finish we were extremely happy with everything. Thank you!
Kortnie Oread more
Excellent customer service, nice employee, perfect job. Thank you very much.
Lana Zinouchyk Zread more
Price, quality, convenience. I will be back.
Tim - Kistler Service Mread more
Jason was the best!
Robert Cread more
If we ever need a windshield replacement again, we will definitely call you. Great service!
Elton A Zuehlke Zread more
I've got to say I'm impressed with the workmanship of your tech Bill. Bill had an attention to detail that companies in the past have not. Thanks again!
Zachary S.read more
Exceeded my expectations in all areas, from the scheduling rep to the repair technician. Great job!
Tina Tread more
I was very satisfied with the work that was performed.
Robert Bread more
Very courteous and great customer service all around
Linda Rihani Rread more
Keith N. was the installer. He was very professional and informed me on how the installation would proceed. His work was very neat and when it was finished, was a top notch job. Terrific job on Keith's part. Thanks.
Thomas M.read more
This was our second time using your company and will continue to in the future if required. Asked for Jacob again, because he was outstanding the last time. Both Jacob and Brandy were professional and outstanding...Thank you so very much!
Debbie Ranbry Lread more