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Testimonials What Customers are saying
Mark, the service tech, was very helpful and did a great job. He was professional, on time, and answered any questions I had.
Mandy S.read more
Brandy, the technician, is the man! He was very kind, efficient and really nice.
Tom Aread more
You folks do nice, neat, and competent work with talented, skillful, and pleasant technicians. This was my second window replacement and both were pleasant experiences.
Albert W.read more
John was prompt, courteous, fun, and clearly eager to do the job well. He is very experienced and answered all my questions. It was a pleasure doing business with you!
Ann B.read more
VERY PROFESSIONAL AND FAST EXCELLENT JOB....DM
Don Maxwell Mread more
Mike did a great job! Very fast and professional!
Desiree Bread more
First time having a windshield replaced and was not familiar with the process, but the phone rep and Paul were both unbelievably helpful. Quick and convenient service. I would definitely recommend.
Matthew Sread more
The Service Technician, Jessy, is kind, professional, and very knowledgeable. It was 100 degrees but he took the time to explain to me in full all that he did and all my options if there are any problems - making customer service his top priority.
Vicky T.read more
Thank you for coming on short notice especially before we leave for out of town trip.
Staci Wread more
See comments in other. If you can't see it, I'll redo it. Suffice to say, my experience was A+
James And Sharon Lread more
Jason did an awesome job. Very professional.
Richard Buesking Bread more
Kathy, the CSR, was very knowledgeable, polite and kind. Also, John, the auto glass tech who installed the windshield, was prompt, efficient and very respectful.
Linda S.read more
My service technician, William B. called on time in the morning and told me that he would be at my office at 9:15. He was right on time and as nice as he could be! I work in auto insurance and I would definitely recommend Auto Glass Service to my customers.
Tracy L. - Tampa, FLread more
he was fast and efficient. very nice guy. thank you
Johnnette Hooker Hread more
Excellent service and quality work
Tim Minneci Mread more
Thank you for turning a stressful moment to a calm solution.
Cara Guettler Gread more
The technician was great. Very personable and trustworthy. The customer service representative was great, too.
Sara E.read more
Wyatt was great. He was extremely professional. He precisely explained the work that was performed.
Bob Bread more
I contacted another glass company prior to calling [site]. The price quoted by [site] was quite a bit less. The other company wanted to charge to come to my home to replace the glass in addition to much higher rate for the install. When I stated the price was too high they wanted to negotiate. [site] gave me the best [Continue Reading]
Patsy H.read more
My service tech was very nice & courteous
Kathy Hread more
Steve F. was the person who installed my replacement window. I was able to watch him work and was very impressed with his expertise, the careful nature of his work and the quality of the finished job.
Donald H.read more
THANK YOU SO MUCH!!! This was a very painless and pleasant experience! I will recommend you to anyone that needs glass work!
Caroline R.read more
I was very please with the service that I received and the job that was done, replacing my windshield. The technician, George F., was such a awesome young man. Very knowledgeable and answered all my questions. Thank you for such good service.
Joyce H.read more
Tim, the Glass Tech, was extremely friendly and helpful, as was the Customer Service Rep, Diane. Would definitely recommend this company to friends and family.
Marie D.read more
Tech was very courteous, prompt, and skilled. Couldn't have gone any smoother.
Todd Sread more
Eric was professional and courteous and did the job in a timely manner. Great job!
Mary Jo Hread more
Your technician was absolutely super in every way!
William K.read more
Very fast and friendly service. Very polite and did an awesome job they come to your house.
Rosa Linda Sread more
Steve did an extra special job. I am very happy.
Michael Rread more
Rod M. did the installation. Rod did an excellent, thorough, and conscientious job. It was very evident that he is well qualified as he displayed his competencies during the install. Proper installation and customer satisfaction were his top priorities. He and his work exceeded my expectations. I also very much appreciated his professional, social, and communication skills. I was treated [Continue Reading]
John B.read more
My service tech was great, showed up right on time and got the job done surprisingly quickly! Thank you for doing such a great job!
Ian Wread more
The technician dispatched by the name of Mike was outstanding in regards to professionalism and workmanship. He took pride in his work and performed a very high quality job. I'm very particular about work performed on my BMW and I was comfortable and more than satisfied with the work that Mike performed. Thank you for the outstanding workmanship and quality [Continue Reading]
Wesley R.read more
David was Outstanding!
Gen Dempsey Kee Dread more
very prompt service & pleasant experience.
Rachel Mread more
Kirk was very friendly and very professional. He made the job quick and easy. I have no problems with the installation. Treat Kirk well so he stays with your company. Thanks, Kirk!
Zachary Bread more
Zelda Smith Sread more
I was extremely pleased with my service from [site]. From my initial phone call with Tim to the immediate service, the professionalism, the knowledgeable, friendly technician, the high quality of workmanship and the ease of the entire process. All this when other companies told me it would take 4-5 days, my start to finish time with GA was under 3 [Continue Reading]
Michelle N.read more
Johnny was very polite and did a great job. He even noticed my wiper was not on correctly and fixed that for me. Would highly recommend your company and services.
Sylvia Lread more
Great all around job, Thanks !
George Eread more
Wife was very pleased with quality of service and professional details. Thanks
George And Aisha Jread more
Glassusa provided prompt, courteous, and efficient service at my home. This service afforded me the opportunity to have my windshield replaced in a convenient and quick manner. It was completely convenient, I was pleased with the service.
Kathy Green Gread more
I have nothing but positive comments to make. Wendy at the office handled much of the dealings with my insurance company and Rich, the technician was excellent and professional. From the time I called my Agent, it was all handled within 30 hours without having to leave my home. Need I say more!
Bill G.read more
Excellent job:). Very pleased.
Jeremy Grove Gread more
I was absolutely 100% satisfied from the original phone call that was made. The technician who installed it was very knowledgeable and he explained each step of the installment. He did a beautiful job and it looked great when he finished. He was extremely courteous and knew exactly what he was doing.
Eleanor G.read more
Tech was super nice and courteous!
Dana Aread more
John, my service tech, was awesome! I really enjoyed talking to him while he diligently worked! Awesome guy!
Kyle Bread more
Heather was wonderful. Professional, courteous, and kind! Matt was also the same as above.
Debra Colletti Cread more
the Tech Donny ( I think that was his name), did an excellent job. He was very friendly, and very timely. I wasn't expecting him until 2pm, however he came earlier and was super efficient. I will definitely use him specifically, when I return to fix my passenger side window.
Sean Aread more
Great service, great prices, and fast install! A+++
Barbie S.read more
The technician, Derrick, was highly skilled, courteous, eager to help, and completed the work expeditiously. He was careful to remove my military base sticker, state inspection sticker, and city tag and place them on the new windshield. I genuinely appreciate his hard work and sensitivity.
Shirley F.read more
Unbelievable service and rates. Excellent experience. I can tell the company is all about doing business professionally.
Dylan Bryan Bread more
Scott Clark is an awesome technician. He explained his work while I watched. He presented great customer service. I work at Kohls and customer service is very important. Scott answered any questions I had in a professional manner. He had a great attitude too which is another important factor when dealing with customers. I will definitely recommend this company again. [Continue Reading]
Lawrence Pedley Pread more
The Service Technician, Michael, was extremely courteous and efficient, as well as prompt.
Mary D.read more
OUTSTANDING SERVICE! Windshield replaced same day I called in a claim! It was obvious that Service Technician Chris enjoys his work as he was very methodical and meticulous with every phase of the job. It was a real pleasure watching such a knowledgeable Technician go about his work. Thanks for a great (and prompt) job!
Rob H.read more
Courteous, nice, and called when they said they would; here when they said they would be. WOW ! Great !
Ginger P.read more
Derrick was extremely pleasant and accommodating in arriving earlier than what I expected. He was very professional I was really shocked that windshield could be repaired since it was a large spider crack.
Gigi B.read more
Albert M. and Herb were so efficient, effective, and kind during this stressful period. They were very assuring and competent. I especially appreciated Albert's understanding of the situation and his way of relieving my stress.
Madaline O.read more
This technician exceeded my expectations! He was so accommodating and friendly and even brought my keys to the location of my appointment!
Monica Nowak Nread more
Rich is polite, courteous and quick. he ALSO DIDN'T MIND MY HUMOR.
Felippo Aread more
John was our technician and was so courteous and helpful. He did not let the freezing temperatures affect his service and we feel he went above and beyond the call of duty. Will definitely use Auto Glass Service again.
Amber Tread more
Great service. Our technician was very friendly and did great work.
Mark Hayes Hread more
Outstanding technician! He's a credit to the company!
Paul Cread more
Jason was very nice, and did a fantastic job!
Brenda Dread more
Joseph was excellent! Efficient and very friendly.
Kaitlin Bread more
The service technician, Ron, was very friendly, efficient, and helpful. He was professional and took his time to answer any questions I had regarding my new windshield. He was great!
Catherine W.read more
Great service from phone to tech. Painless and easy. Samantha Spillone is a great asset to your company.
Teddy Mread more
Excellent customer service, nice employee, perfect job. Thank you very much.
Lana Zinouchyk Zread more
Was very pleased with service and time to get job done.
Walter Fread more
The technician was professional, polite, and very efficient. I will recommend him to everyone!
Rose Thrush Tread more
Tech was great
Alan Wread more
Jeffery was absolutely wonderful
Kevin Bread more
The technician, Joe Flanagin, was VERY professional in his work and as a person!
Jeff Bread more
Technician was very nice. He was on time. He had great knowledge on his job and didn't mind explaining what he was doing.
Celena Pread more
Will, the Glass Tech, is a great asset to your company. He was happy, and efficient. He provided great customer service to me. I work in customer service and I know first hand how difficult it can be. Will really enjoys his job and it showed in his quality. I will recommend [site] to anyone! Thank you for a job [Continue Reading]
Sandra C.read more
Very pleased with the friendly staff, the free onsite service, and the quick repair & installation of my rear window! Thank you!
Barabara Ann H.read more
Awesome!!! Courteous! Fast! Highly recommended!
Wendy Hronek Hread more
very prompt and courteous.
Walt Bread more
HE WAS GREAT AND WAS NICE TO WORK THE TIME AROUND OUR NEEDS.
Sharon Mcaleer Mread more
Ben was very professional, and knowledgeable. I was having my windshield replaced on my hatchback. My hatchback's door handle had been broken for months, when Ben had the door apart to fix the window, he went out of his way to fix my door handle too! I was very pleased! The extra effort was much appreciated as now I can [Continue Reading]
Melissa A.read more
Very quick and friendly customer service rep and technician. I was very happy with the cost and service! Thank you!
Amber Montoya Mread more
Danny was very professional in performing his work.
Sarah Pread more
Great service all around.
Joshua Sread more
I would like to compliment the process from beginning to end. Your technician Robert M. was very professional and the quality of his work is excellent. Thank you for making this a stress free option.
Cheryl M.read more
I appreciate your the quality of your work. Happy Holidays! Pamela Rosario
Pamala Rosorao Rread more
Amazing guys! I was able to drive my minivan in less than 24 hours after the glass broke. Highly recommended!
Shannon Aread more
Installation technicians were very professional and efficient. There was no hesitation answering any questions I had about the install process and they obviously know their craft extremely well. They were very personable and I hope they get a chance to see this response - they certainly deserve it.
Andrew S.read more
Patrick was extremely courteous and helpful with information about the process and did a great job, the area he worked in was spotless. My experience from scheduling to completion was superior and I would highly recommend Gerber Collision for their services
Deborah Perez Pread more
I'm very pleased with work performed by the installer and will be calling for my next glass repair job.
Dan P.read more
Did a great job!
Ron Zread more
Good Service Good Job
Michael Miller Mread more
Betty, the customer service rep, did an exceptional job helping us get our cracked windshield fixed. She was incredibly courteous and efficient. The technician was also very efficient. We were so impressed with our total experience with [site]. We highly recommend them.
Rosie M.read more
The technician who worked on my car was so professional and friendly.
Vlatko Dread more
Jeff provided excellent service and I trust in the work he did. He clearly knew what he was doing, was on time and was attentive to questions I had. In managing teams a long time and I recognize Jeff's skill and approach as being top notch.
Greg Mread more
Absolutely fantastic Service! I called at 8 am with a broken front passenger glass window and by noon Rick, the tech, was at my office and was able to replace the window in an efficient matter. Fantastic work [site] your Chicopee store is outstanding and it starts with management, thank you for the expedited service Tammy!
Jackie M.read more
I just wanted to say I am very pleased with the service I recieved. In todays society a job well done usually doesn't get the thanks it deserves. Thank You!! Everyone I dealt with was very friendly and helpful!
Vicki W.read more
Winfred James Bull Jr Bread more
I dealt with Keith from Canton, OH - and he was excellent to deal with. Very personable, friendly, and knowledgeable. From the first phone call, then to the visit at the house, he was very respectful and down to earth.
Nate K.read more
Quick, Fast and the guy that did the work wasn't trying to rip me off by having me pay for stuff I didn't need. That's always a plus.
D Hread more
Technician was very nice very polite had a good experience with Auto Glass Service and definitely will use your services again if needed.
Emma Hread more
Just a quick note to say what a great job your representative just did in installing a new windshield. The temp was 93 with a heat index of 106 and installed in less than an hour in a very professional manner. He did a great job in some very tough physical conditions.
Tim M.read more