This was our second time using your company and will continue to in the future if required. Asked for Jacob again, because he was outstanding the last time. Both Jacob and Brandy were professional and outstanding...Thank you so very much!Debbie Ranbry L,
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Testimonials What Customers are saying
Mike, the service tech, was very professional, courteous, and efficient. He even change his route to accommodate my wife's doctor appointment. We are extremely pleased. Thank you.
Walter R.read more
Brian was very nice and made sure that I was aware of the Safe Drive Away Time. I was very happy with Brian and [site].
Deborah T.read more
Virginia Cread more
John was very informative and beyond reproach. He rendered good customer service and should be commended on his actions.
Kevin A.read more
We had our windshield replaced by [site] in the summer of 2009. This week, water started dripping inside the vehicle. Paul was our technician today. He explained the sunroof was possibly the cause, took time to test, seal, tighten, and explain the possible problem to me. He was very polite and courteous. And, did I mention the temps were hovering [Continue Reading]
Lori W.read more
Jason was very nice, and did a fantastic job!
Brenda Dread more
Erik was on time and very professional, his work ethic is top notch, will recommend to friends and family for auto glass needs.
Dilcia Luciano/ Pacesetter Personel Lread more
Great professional job
Michael E. Hread more
Marybel at the Orlando Store was so professional and friendly. She went above and beyond when we thought our Corporate Insurance Policy did not have full glass coverage. She provided excellent Customer Service which is difficult to get these days.
Millie K.read more
The technician just left my house. The job was done perfect! My windshield is in, the car is clean, and your technician was a true professional! Because of my experience this morning, I will send friends and family to [site].
John G.read more
Technician was aware of the weather change so he made me the first stop. He was friendly, informative and fast.
Lewis F Gallo Gread more
Technician was very polite and professional.
Daniel Korinek Mread more
Your service technician was fantastic. I would not change a thing.
Howard H.read more
REALLY Awesome services, my Tech named Ron was great. I have already told two friends AND my local service garage owner to partner with you!!
Neil Gread more
Excellent service and quality work
Tim Minneci Mread more
I was very satisfied with the work that was performed.
Robert Bread more
We are traveling through town. It was so nice to find a company that was helpful AND friendly and concerned with our time schedule. Eric arrived at our site when agreed upon and did a excellent thorough job.
Christine Y.read more
Dave is an outstanding employee
Charles Lread more
Just a quick note to say what a great job your representative just did in installing a new windshield. The temp was 93 with a heat index of 106 and installed in less than an hour in a very professional manner. He did a great job in some very tough physical conditions.
Tim M.read more
The tech, Gene A., did a great job on my windshield. He took the time to explain what he was doing and answered all of my questions. He is a great asset to your company!
Michel F.read more
He was great! My window looks amazing! Thanks so much!
Katie Hread more
Your customer service was Excellent. Windshield broke yesterday evening and was repaired this morning. I am very pleased with the quality of service and how you all repaired my windshield in such a timely manner. Very Pleased. Will refer you to all my friends.
John M.read more
From the moment I entered the building these guys were eager to get to work and make me comfortable. Keith N. set me up in the lobby where I was able to work on my computer. I expected at least a 2 hour wait but in about 30 minutes Rodney informed me that he and Troy were finished and I [Continue Reading]
Frank M.read more
I am very satisfied with the whole service. Thank you
Kelly Kread more
Heather was wonderful. Professional, courteous, and kind! Matt was also the same as above.
Debra Colletti Cread more
Holly M., the Customer Service Rep, was very friendly and professional. The Service Technician, Bill, was courteous, accommodating, and efficient. I am very pleased with the overall service from [site] and I would highly recommend this company to anyone. Thank you!
Jennifer P.read more
I was absolutely 100% satisfied from the original phone call that was made. The technician who installed it was very knowledgeable and he explained each step of the installment. He did a beautiful job and it looked great when he finished. He was extremely courteous and knew exactly what he was doing.
Eleanor G.read more
Derrick was extremely pleasant and accommodating in arriving earlier than what I expected. He was very professional I was really shocked that windshield could be repaired since it was a large spider crack.
Gigi B.read more
Peter was excellent to deal with and so was his co-worker( I didn't catch his name) Appreciate the great work!
Michael Hughes Hread more
We used [site] in Manchester, New Hampshire and Norm was our installer. He came right to our driveway which was great. He was terrific, polite, and friendly. He did a great job. I will be back on the road in no time. Thanks!
Maria H.read more
As expected, the receptionist and technician were very courteous and the work was finished within the specified timeframe. I'm sure I will be back.
Marc Mread more
Rich is polite, courteous and quick. he ALSO DIDN'T MIND MY HUMOR.
Felippo Aread more
The process was easy, from start to finish! The techs were professional, friendly and fast. They cleaned up after themselves and also cleaned up the glass from there the window broke! I would definitely recommend Glads America to anyone in need!!
Richard Hartman Hread more
Exceeded my expectations in all areas, from the scheduling rep to the repair technician. Great job!
Tina Tread more
Paul did a great job he was fast friendly and courteous
Matthew Murga Mread more
No store location. Orlando selected to submit.
Peter Spencer-Hayes Sread more
My technician, Randy G. was the most courteous and informative technician I have ever dealt with. He explained every procedure and why, while I shared unpleasant experiences with him. He cleaned up well as if he was never there. If all your technicians were like him, your business would never go down. Please let him know I appreciate what a [Continue Reading]
Debra M.read more
I would definitely recommend anyone to you guys thank you very much,, Bonnie Bragg
Bonnie Bragg Bread more
The technician who worked on my car was so professional and friendly.
Vlatko Dread more
Keith N. did an excellent job of servicing the claim from the beginning to the end. I would use [site] in the future based on his customer service and professional approach to his work.
Wayne B.read more
Patrick was extremely courteous and helpful with information about the process and did a great job, the area he worked in was spotless. My experience from scheduling to completion was superior and I would highly recommend Gerber Collision for their services
Deborah Perez Pread more
Albert M. and Herb were so efficient, effective, and kind during this stressful period. They were very assuring and competent. I especially appreciated Albert's understanding of the situation and his way of relieving my stress.
Madaline O.read more
I am very satisfied with the all service.
Miguel Bread more
Appreciate you coming on Christmas Eve. Bill was very accommodating and did an excellent job with locating me at my place of employment to perform his task.
Kevin Kread more
Great service and prices. Will definitely be my new go-to" place"
Kaprice Grismore Gread more
Marcus Mread more
Far exceeded my expectations. Service was superior. Techs made sure that I was completely satisfied. Needed additional work done and they took the time to answer all the question I had. Thank you very much.
Melody M.read more
Excellent job:). Very pleased.
Jeremy Grove Gread more
The guys of [site] in New London, CT far exceeded my expectations when I had to get my windshield replaced. They came out to my house in Colchester and did the whole thing while I was at work. They also helped me out with a separate problem I had a month later; they had me bring the car in and [Continue Reading]
Ed Z.read more
Larry was right on time (a few minutes early, even) and did a great job.
Mitch Mread more
Ben was very polite and responsible with all the work that needed to be done on my car. Thanks to him i found that my car was getting rust, and he fixed the problem.
Julio P.read more
I would like to express my appreciation for the terrific manner in which your employee Mike C. fixed the front windshield on my 2006 Odyssey this afternoon. He was totally professional and extremely pleasant, answering questions he had probably heard several thousand times. Mike represents your company very well, implying a well run and professional approach on its senior management.
Edward S.read more
Carol was VERY helpful and professional! Darnell installed the window. Very prompt. You should be proud to have a team that handles customer service like these two did. I will certainly refer your company!
Anne C.read more
Great price and significantly cheaper than others. Fast and friendly service. Great experience.
Justin N.read more
Scott Clark is an awesome technician. He explained his work while I watched. He presented great customer service. I work at Kohls and customer service is very important. Scott answered any questions I had in a professional manner. He had a great attitude too which is another important factor when dealing with customers. I will definitely recommend this company again. [Continue Reading]
Lawrence Pedley Pread more
HE WAS GREAT AND WAS NICE TO WORK THE TIME AROUND OUR NEEDS.
Sharon Mcaleer Mread more
Theresa was most helpful and courteous. Troy, the glass tech, was very nice to deal with and most knowledgeable in his field. Many thanks to both. I will highly recommend your company.
Melanie S.read more
Robert G. and company were very experienced on motor home windshields and did an excellent job. Hard to find experienced and qualified workers for this specialized application.
George K.read more
The rep. & technician were very professional & courteous. The tech did an excellent job on my front window. In fact the environment was warm and friendly. I definitely would recommend [site].
Mercurio B.read more
The technician, Derrick, was highly skilled, courteous, eager to help, and completed the work expeditiously. He was careful to remove my military base sticker, state inspection sticker, and city tag and place them on the new windshield. I genuinely appreciate his hard work and sensitivity.
Shirley F.read more
Tech was super nice and courteous!
Dana Aread more
David was Outstanding!
Gen Dempsey Kee Dread more
Thank you for turning a stressful moment to a calm solution.
Cara Guettler Gread more
I am repeat customer and I can't express how great the customer service is with Auto Glass Service and they have great prices. Both the customer rep and the technician, Jim, were both very personable. Jim did a very professional job. He was highly skilled and very proficient at his job. I highly recommend them. Thanks!
Lisa Rread more
Jason - my technician was very gracious and flexible making scheduling changes to accommodate my car. Much Thanks!
Tammy Aread more
Cost was very reasonable.
Douglas Chapman Cread more
Burt was excellent!!
Mark Peacock Pread more
Technician was very nice very polite had a good experience with Auto Glass Service and definitely will use your services again if needed.
Emma Hread more
Thank you so very much. The technician , Danny, was very efficient and timely. He communicated with us first thing in the morning of his arrival time. He was very polite.
David Fread more
Mike was our service tech. He was very courteous and professional. Would recommend him and the company to our family and friends. Thank you!!
April Shepherd Sread more
Donnie was very polite and even came earlier than scheduled. Good customer service skills. If I should need service again will definitely call your company.
Stanley Aread more
The service technician, Ron, was very friendly, efficient, and helpful. He was professional and took his time to answer any questions I had regarding my new windshield. He was great!
Catherine W.read more
Dear Angela, Sarah, and Claude, I just wanted to take a few minutes to say “Thank you” to each of you. I had just had a horrible experience at another Auto Glass Company and had almost given up on ever getting my windshield fixed correctly. Until I called [site] and the first person I spoke to was Angela. Wow! She [Continue Reading]
Judy H.read more
Did a great job put it in same day as call and was very pleased thank you.
Bradley Dread more
The technician was very polite and explained everything in detail. Would recommend [site] to do everyone's windshield.
Erica D.read more
Victor is VERY Professional. Explained what was going to happen and then made it happen in no time. Very Knowledge.. Would recommend him to anyone.. (make sure you keep him happy this New Year.. you need people with his polite positive attitude)
Paul Bread more
Thank You to both Mike & Kathy for making my 1st experience with [site] a wonderful & memorable one. One of my managers at work referred me to call you because my place of employment currently has you do work for them replacing glass as needed on their company vehicles. Coming to my work place is a HUGE convenience and [Continue Reading]
Kristi M.read more
Very pleased with the service and the service technician was very informative, polite and did an excellent job. I will be using Auto Glass Service for any future glass needs. Thank you
Brittany Mread more
I was contacted by Shannon at the Hoschton, Ga. location about a referral from my insurance company. I was pleased with her knownledge of the service and the overall commitment to the customer. GOOD JOB!!!
Mike D.read more
When my windshield cracked due to the weather my insurance agent, Wellenta & Clark, recommended you. Ben was the installer. He was prompt, courteous, professional, and did an excellent job. It was nice to see that he takes his job seriously and does it in a professional manner.
Stephen N.read more
Technician went above normal job to help me out THANKS
Norban Jacobson Jread more
Service tech friendly and professional and called just like the telephone rep said he would! Awesome service all around! Happy New Year!
Kevin Vogt Vread more
It was a pleasure to meet Mike and have him replace the windshield. He was extremely professional we need more people like him in the service industry.
Robert Tread more
Jeremy was completely courteous, professional and a real asset to your company. He did a fantastic job.
Mike Walker Wread more
Telephone rep Linda was very helpful and service tech Brandon did a great job. Overall experience with [site] exceeded expectations.
Mike R.read more
Thanks Joey! Very friendly
Cameron Hread more
I just wanted to say I am very pleased with the service I recieved. In todays society a job well done usually doesn't get the thanks it deserves. Thank You!! Everyone I dealt with was very friendly and helpful!
Vicki W.read more
Your service was fast and the technician was very courteous. I would recommend your company to anyone. Thanks again
Daniel H.read more
For the unfortunate circumstance of a broken windshield, Vicky (telephone representative) and Donnie (service technician) made the process stress free. I'll definitely recommend Auto Glass Service to friends and family.
Travis Bread more
Steve the technician went beyond his duties as customer service was a 100% from him. I loved his work and his performance, and I am a loyal customer to [site]. I will always recommend customers to [site]. Steve is the only person that has done work to my car, because he cares about the quality and I will always be [Continue Reading]
Anthony C.read more
I commend Mark W., the technician, for the 3 calls letting me know when he would be at the house, for his positive attitude, for his professional no-wasted-motions installation of the windshield, and for the conversation informing me (at my request) about the installation actions performed. As a program manager and hiring manager for over 30 years, Mark W. represents [Continue Reading]
Earl H.read more
I called on a Sunday and I was surprised to find someone answer the call. I was very impressed with everyone I talked or meet with. I will be calling you again to do more glass replacement. Thanks.
Patrick Sread more
First time having a windshield replaced and was not familiar with the process, but the phone rep and Paul were both unbelievably helpful. Quick and convenient service. I would definitely recommend.
Matthew Sread more
Mike did a great job! Very fast and professional!
Desiree Bread more
Auto Glass Service Service Technician was very curtious and done an excellent job. Thanks for a great experience.
Ron Vread more
Absolutely fantastic Service! I called at 8 am with a broken front passenger glass window and by noon Rick, the tech, was at my office and was able to replace the window in an efficient matter. Fantastic work [site] your Chicopee store is outstanding and it starts with management, thank you for the expedited service Tammy!
Jackie M.read more
Absolutely the best customer service I have ever experienced!
Patrick Greene Gread more
I cant say enough about how good n quick n reasonable pricing they had.i called n less then 3 hours they werr in my driveway changing 2 windows... great job great service
Chuck Mooney Mread more
Great Work - courteous staff - quick change out of windshield and quality work!
Andres Alvarado Aread more
Kimberly Smith Sread more