Testimonials

See what our customers are saying about their experience with Auto Glass Service.

It was a pleasure to meet Mike and have him replace the windshield. He was extremely professional we need more people like him in the service industry.

Robert T, Orlando, FL

John did a great job. Explained what he was doing and answered any questions I had. Was very professional and friendly.. Would ask for John again next time we need glass service.

Robert G, San Antonio, TX

Excellent service delivered as promised.Excellent value.

Herbert E, Tampa, FL

Installation guy was awesome! Thanks!

Carley D, Huntersville, NC

Call Auto Glass Service today at (877) 960-1831! You'll be glad you did!

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Winchester, VA
Devon, the service tech, did a great job, very professional, on time, and finished fast.
Scott D.
Winchester, VA
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Baltimore, MD
Great service. Our technician was very friendly and did great work.
Mark Hayes H
Baltimore, MD
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Pompano Beach, FL
Already recommended to several neighbors
Amanda Arcati A
Pompano Beach, FL
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Phoenix, AZ
Jason - my technician was very gracious and flexible making scheduling changes to accommodate my car. Much Thanks!
Tammy A
Phoenix, AZ
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Buffalo, NY
Excellent service and quality work
Tim Minneci M
Buffalo, NY
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Chicopee, MA
Ben was very professional, and knowledgeable. I was having my windshield replaced on my hatchback. My hatchback's door handle had been broken for months, when Ben had the door apart to fix the window, he went out of his way to fix my door handle too! I was very pleased! The extra effort was much appreciated as now I can [Continue Reading]
Melissa A.
Chicopee, MA
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Cookeville, TN
When installing the new windshield they found the electronics didn't fit right so they reordered another windshield & reinstalled it, to me that's going above & beyond to satisfy the customer. He would not quit until it was right, Thankyou.
William W
Cookeville, TN
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Denver, CO
Joe, the service technician that came out to repair my windshield, was meticulous in his work and very courteous. He explained the warranty and what to look for in the future with chips that can be filled to prevent cracking.
Courtney L
Denver, CO
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Buffalo, NY
Excellent customer service, nice employee, perfect job. Thank you very much.
Lana Zinouchyk Z
Buffalo, NY
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Worcester, MA
Couldn't have been any easier.
Christopher M
Worcester, MA
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Chicopee, MA
I can't believe how quickly and efficiently my glass was installed. We were very traumatized by the tornado that took the auto glass out. Getting it fixed was virtually painless. Jay was very courteous and did an outstanding job. Friendly, knowledgeable ...couldn't ask for better. Will definitely recommend in the future.
Dorothy U.
Chicopee, MA
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Loveland, CO
Kirk was very efficient & polite. Thank you for great & speedy service!
Conni T
Loveland, CO
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St. Louis, MO
I would like to thank Mr. J. Foster for making my visit a pleasant one. He was very professional, courteous, and worked to get me in the very day of my windshield mishap. It was a true pleasure to do business with him. If I ever need another windshield, I will call [site] and I will definitely recommend your St. [Continue Reading]
Jaemi L.
St. Louis, MO
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Baltimore, MD
This was our second time using your company and will continue to in the future if required. Asked for Jacob again, because he was outstanding the last time. Both Jacob and Brandy were professional and outstanding...Thank you so very much!
Debbie Ranbry L
Baltimore, MD
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Amherst, NY
Appreciated the work done in my garage rather than driving up to your workshop.
Mohammed S
Amherst, NY
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Tucson, AZ
If we ever need a windshield replacement again, we will definitely call you. Great service!
Elton A Zuehlke Z
Tucson, AZ
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Chicopee, MA
Absolutely fantastic Service! I called at 8 am with a broken front passenger glass window and by noon Rick, the tech, was at my office and was able to replace the window in an efficient matter. Fantastic work [site] your Chicopee store is outstanding and it starts with management, thank you for the expedited service Tammy!
Jackie M.
Chicopee, MA
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Orlando, FL
Albert from the Orlando, FL location was absolutely wonderful. We did not have an appointment, but he was able to accommodate us nonetheless. The technician, Luis, did an amazing job and the windshield looks amazing! The customer service was bar none and Albert did everything he could to make it an easy, comfortable time. I highly recommend [site] for any [Continue Reading]
Jayme C.
Orlando, FL
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Clearwater, FL
Carol was VERY helpful and professional! Darnell installed the window. Very prompt. You should be proud to have a team that handles customer service like these two did. I will certainly refer your company!
Anne C.
Clearwater, FL
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Orlando, FL
My tech was Steve B. Very courteous and extremely professional. He told me what needed to be done, how he was going to do it, and how long it would take. And he was right on target with the completion time. My first experience with your company leaves a good impression and I'll recommend you to my friends. Thanks!
Jack W.
Orlando, FL
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Orlando, FL
We were pleased with the service at our home. There were advanced calls to let us know when the tech would arrive. Mike was courteous, friendly, and knowledgeable-providing info and instruction.
Shirley S.
Orlando, FL
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Rochester, NY
The guys that came out to replace the window were so kind and I will highly recommend them to others! Wonderful people!
Jamie G
Rochester, NY
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Worcester, MA
I was extremely pleased with my service from [site]. From my initial phone call with Tim to the immediate service, the professionalism, the knowledgeable, friendly technician, the high quality of workmanship and the ease of the entire process. All this when other companies told me it would take 4-5 days, my start to finish time with GA was under 3 [Continue Reading]
Michelle N.
Worcester, MA
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Winchester, VA
Great price, great service! Eric, my tech showed up on time. I had to leave for work, and took my other car. Eric called me an hour later to tell me one windshield wiper arm had broken during the install, and that he had a new one on order. Later that day the broken part was replaced free of charge! [Continue Reading]
Butch H.
Winchester, VA
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Bellevue, WA
Jeffery was awesome, he was on time & very good at his job. He explained about a leak we had & even showed us how to fix it if it happened again. Great technician
Diane M
Bellevue, WA
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Baltimore, MD
Great service!! Technician was right on time, very courteous and professional. My new windshield looks great!
Walter D
Baltimore, MD
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Murfreesboro, TN
I called on a Sunday and I was surprised to find someone answer the call. I was very impressed with everyone I talked or meet with. I will be calling you again to do more glass replacement. Thanks.
Patrick S
Murfreesboro, TN
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East Hartford, CT
The entire process was handled with excellent customer service. Helen was very courteous and helpful on the phone. Jim D., my technician, was also very professional and courteous. It was an excellent experience all around. Thank you!
John J.
East Hartford, CT
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Jacksonville, FL
Erik was very pleasant and professional!He called first thing to give me the eta on when he will be at my residence and followed by another call to let me know when he is on his way. He did a very thorough job.
Michelle D
Jacksonville, FL
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Newburgh, NY
Great professional job
Michael E. H
Newburgh, NY
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Orlando, FL
Very nice and very good job.
Winford H
Orlando, FL
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Indianapolis, IN
First time having a windshield replaced and was not familiar with the process, but the phone rep and Paul were both unbelievably helpful. Quick and convenient service. I would definitely recommend.
Matthew S
Indianapolis, IN
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Syracuse, NY
The technician, Joe Flanagin, was VERY professional in his work and as a person!
Jeff B
Syracuse, NY
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Tampa, FL
Excellent service delivered as promised.Excellent value.
Herbert E
Tampa, FL
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Denver, CO
Kirk was very friendly and very professional. He made the job quick and easy. I have no problems with the installation. Treat Kirk well so he stays with your company. Thanks, Kirk!
Zachary B
Denver, CO
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Gaithersburg, MD
Brandy, the technician, is the man! He was very kind, efficient and really nice.
Tom A
Gaithersburg, MD
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Lakewood, CO
Quick, easy and nice/friendly technician. Would recommend any day
Marquis Kirkwood K
Lakewood, CO
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Atlanta, GA
Dear David, After receiving such attentive assistance from Dina in your Atlanta location, I asked her to give me your name so that I could send you an email letting you know how great she is. My daughter goes to school in Atlanta, and someone threw a rock into her window yesterday afternoon and stole her GPS. This happened late [Continue Reading]
Anne
Atlanta, GA
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Orlando, FL
Albert M. and Herb were so efficient, effective, and kind during this stressful period. They were very assuring and competent. I especially appreciated Albert's understanding of the situation and his way of relieving my stress.
Madaline O.
Orlando, FL
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Atlanta, GA
William was my technician, friendly, knowledgeable, great job! Paul
Paul Walker W
Atlanta, GA
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Chattanooga, TN
James was awesome!
John P
Chattanooga, TN
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Hartford, CT
When I called to make an appointment, I was surprised that I was able to get a new windshield the very next day. Your tech, Jim D. was very polite and arrived during the scheduled time. Upon arriving he informed me of what he was going to be doing and asked if I had any questions. He was very professional [Continue Reading]
Erin A.
Hartford, CT
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San Antonio, TX
Very pleased with service and professional! ????
Lonnie Setliff S
San Antonio, TX
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Billerica, MA
To Whom it May Concern: I find it necessary to inform you that [site] recently replaced a windshield in my 1996 Subaru Legacy. Once we got the rain to clear and were able to schedule a date, they were on time and did a fantastic job. They actually gave the vehicle back to me better than I gave it to [Continue Reading]
Ida G.
Billerica, MA
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Buffalo, NY
We are traveling through town. It was so nice to find a company that was helpful AND friendly and concerned with our time schedule. Eric arrived at our site when agreed upon and did a excellent thorough job.
Christine Y.
Buffalo, NY
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Peoria, IL
LOCATION: CALEDONIA, IL My location is not available in store Location" options. So l selected Peoria as the best option because I grew up near-by."
Gerald A B
Peoria, IL
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Atlanta, GA
Donnie was excellent! On time, courteous, and hard working. He went above and beyond what I expected of him.
Scott B
Atlanta, GA
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San Antonio, TX
appreciate the great service
Mary Alves A
San Antonio, TX
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Hartford, CT
This was the best experience I've had with a windshield replacement. Ben, the technician, was very respectful and professional. The best.
Monica B.
Hartford, CT
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New London, CT
The guys of [site] in New London, CT far exceeded my expectations when I had to get my windshield replaced. They came out to my house in Colchester and did the whole thing while I was at work. They also helped me out with a separate problem I had a month later; they had me bring the car in and [Continue Reading]
Ed Z.
New London, CT
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Knoxville, TN
being an ins. agent referring customers to AGS, always pleased with the work
Michael C
Knoxville, TN
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Orlando, FL
tech was great
John Langstaff L
Orlando, FL
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Virginia Beach, VA
My tech, Rob, was outstanding. he was nice , polite, and thoughtful. He was just a good guy all around. Kudos to him!
Kathy M.
Virginia Beach, VA
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Hartford, CT
Well done, from start to finish. Helen, the woman who scheduled our service appointment, was most helpful. And Mark, who installed the new windshield, inspired confidence that our car would be good as new after he completed his careful work.
Chip G.
Hartford, CT
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Baltimore, MD
John was on time and did an excellent neat removal and installation.
David Charvat C
Baltimore, MD
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Indianapolis, IN
The tech called, was on time, finished quickly, and did an excellent job. He was very thorough.
Jessica P
Indianapolis, IN
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Fairfield, CT
My Technician was Joel. He was professional, courteous and did a great job. I would highly recommend. The phone representative was great as well. They came out the very next day to my house, very promptly. Their service and courtesy was great and refreshing to find in this day and age.
Judith B.
Fairfield, CT
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Murfreesboro, TN
Betty, the customer service rep, did an exceptional job helping us get our cracked windshield fixed. She was incredibly courteous and efficient. The technician was also very efficient. We were so impressed with our total experience with [site]. We highly recommend them.
Rosie M.
Murfreesboro, TN
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Ft. Myers, FL
Robert G. and company were very experienced on motor home windshields and did an excellent job. Hard to find experienced and qualified workers for this specialized application.
George K.
Ft. Myers, FL
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Jamestown, NY
I just wanted to say I am very pleased with the service I recieved. In todays society a job well done usually doesn't get the thanks it deserves. Thank You!! Everyone I dealt with was very friendly and helpful!
Vicki W.
Jamestown, NY
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Huntington, WV
I am totally impressed by the quality of work and care taken by your technician David and the process by which the windshield was installed. I would highly and ONLY recommend your company to anyone I may know in need of your services. Well done!
Ryan M.
Huntington, WV
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Lakewood, CO
Thank for good quality service and going above and beyond, inside looks as if it's a brand new car.
Scott M
Lakewood, CO
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Virginia Beach, VA
The service technician, Ron, was very friendly, efficient, and helpful. He was professional and took his time to answer any questions I had regarding my new windshield. He was great!
Catherine W.
Virginia Beach, VA
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Tampa, FL
Great all around job, Thanks !
George E
Tampa, FL
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Chicago, IL
Awesome!!! Courteous! Fast! Highly recommended!
Wendy Hronek H
Chicago, IL
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Nashville, TN
Great job! Thanks!
Sylvia S
Nashville, TN
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Canton, OH
Rod M. did the installation. Rod did an excellent, thorough, and conscientious job. It was very evident that he is well qualified as he displayed his competencies during the install. Proper installation and customer satisfaction were his top priorities. He and his work exceeded my expectations. I also very much appreciated his professional, social, and communication skills. I was treated [Continue Reading]
John B.
Canton, OH
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Atlanta, GA
Excellent
Pat M
Atlanta, GA
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Cookeville, TN
They were early for appointment which is a very nice surprise. Professional attitude and friendly
Stephen C
Cookeville, TN
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Renton, WA
Jeff provided excellent service and I trust in the work he did. He clearly knew what he was doing, was on time and was attentive to questions I had. In managing teams a long time and I recognize Jeff's skill and approach as being top notch.
Greg M
Renton, WA
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Chicago, IL
Victor is VERY Professional. Explained what was going to happen and then made it happen in no time. Very Knowledge.. Would recommend him to anyone.. (make sure you keep him happy this New Year.. you need people with his polite positive attitude)
Paul B
Chicago, IL
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Naperville, IL
Mario, was great, I appreciate the fine service, he went out of his way to accomadate me!!
Tim Farrell F
Naperville, IL
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Detroit, MI
Great service!!!!!
Sydney T
Detroit, MI
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Laurel, MD
This company is also the preferred provider of this type of service.
Lana K
Laurel, MD
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Kittery, ME
Just wanted to say "thank you" for the wonderful customer service provided to me through Exeter Glass. Robin was the "best" when it came to taking care of my questions and scheduling the installation of my new windshield. Robin sent out a representative from the company to my home the day I made the call to make sure that the [Continue Reading]
Sue G.
Kittery, ME
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San Antonio, TX
John did a great job. Explained what he was doing and answered any questions I had. Was very professional and friendly.. Would ask for John again next time we need glass service.
Robert G
San Antonio, TX
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Buffalo, NY
I decided to look for a company in my community when I found your company listed in the yellow pages for Niagara Falls. I was most pleased with the customer service I received from your company. I spoke with Cheryl, customer service rep, who was very knowledgeable about your company and actually convinced me your company was the one I [Continue Reading]
Robert K.
Buffalo, NY
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Baltimore, MD
Thank you for top notch service! A real life savor and I couldn't be happier with the service provided and my technician. You will have my business for life. Thanks again.
Sean R
Baltimore, MD
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St. Louis, MO
The Glass Tech that changed the glass was friendly, polite, and did the job quickly. He was genuinely concerned about my satisfaction of the service and I always appreciate that.
Luke H.
St. Louis, MO
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Glendale, AZ
Tech was very good thank you
Alan W
Glendale, AZ
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Atlanta, GA
Great Tech installer and I am sure is capable of many other things. I believe God is directing this young man in all he does (without him talking about himself).Could not have done a better job.
Donald S
Atlanta, GA
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Chicago, IL
Very courteous and great customer service all around
Linda Rihani R
Chicago, IL
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Chicago, IL
The installer, Ross, was very professional, courteous, and a pleasure to have work on my car. I give him the highest marks as a representative of your company. I hope you have more like him.
Howard D
Chicago, IL
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Atlanta, GA
Outstanding tech installer. Did not submit a claim to insurance company so cost was reasonable and fair for the work performed.
Donald S
Atlanta, GA
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Tampa, FL
John was very informative and beyond reproach. He rendered good customer service and should be commended on his actions.
Kevin A.
Tampa, FL
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North Canton, OH
I just wanted to thank you for the quality and service that your company gave me when I needed help. I am unemployed and needed a discount on fixing my windshield and Keith gave me a price that I could afford. Troy, the technician that replaced my windshield out of N. Canton, Ohio was one of the most courteous and [Continue Reading]
Gary L.
North Canton, OH
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West Seneca, NY
Peter was excellent to deal with and so was his co-worker( I didn't catch his name) Appreciate the great work!
Michael Hughes H
West Seneca, NY
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Lakewood, CO
The technician was great. Very personable and trustworthy. The customer service representative was great, too.
Sara E.
Lakewood, CO
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North Canton, OH
From the moment I entered the building these guys were eager to get to work and make me comfortable. Keith N. set me up in the lobby where I was able to work on my computer. I expected at least a 2 hour wait but in about 30 minutes Rodney informed me that he and Troy were finished and I [Continue Reading]
Frank M.
North Canton, OH
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North Canton, OH
Keith N. was the tech and he was very nice & polite. He explained everything well and I was very impressed with him. I would recommend [site] and him to everyone.
Judy S.
North Canton, OH
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Denver, CO
From the first contact, to the courteous hand shake on the departure, I was thinking, wow, wish all my business transactions where this professional. I assure you that if I, or someone I know, ever needs glass service, [site] gets my voice and recognition. Great job! Thank you!
Christian H.
Denver, CO
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Newburgh, NY
The technician was very polite and explained everything in detail. Would recommend [site] to do everyone's windshield.
Erica D.
Newburgh, NY
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Moraine, OH
Brad did a great job with the installation and was very friendly and personable. He is an asset to your company.
Jeff P
Moraine, OH
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Indianapolis, IN
Just a quick note to say what a great job your representative just did in installing a new windshield. The temp was 93 with a heat index of 106 and installed in less than an hour in a very professional manner. He did a great job in some very tough physical conditions.
Tim M.
Indianapolis, IN
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Chicago, IL
Service technician and customer service scheduler very good. Would recommend to family and frineds. Thank You,
Nick Karabetsos K
Chicago, IL
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Buffalo, NY, NY
My technician, Eric, from the Buffalo, NY store was absolutely amazing! I wouldn't hesitate a second to recommend this shop to anyone.
Katy B.
Buffalo, NY, NY
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Chattanooga, TN
James was awesome!! I'm in sales and James done a great job completing the sales process and I will recommend your company to anyone needing glass work.
John P
Chattanooga, TN
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Phoenix, AZ
Great tech!
Tom Young Y
Phoenix, AZ
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Atlanta, GA
Donnie was excellent! He took the time to ensure the car was completely clear of any glass. The work was perfect. Would recommend him highly!!
Denise B
Atlanta, GA
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Manchester, NH
Excellent job. I was very happy with my overall experience. The telephone representative was very nice and answered all of my questions. The technician was also very nice and did an great job on replacing my window. Thank you!!
Janelle W.
Manchester, NH
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