Testimonials

See what our customers are saying about their experience with Auto Glass Service.

Mike was our service tech. He was very courteous and professional. Would recommend him and the company to our family and friends. Thank you!!

April Shepherd S, Orlando, FL

Eduardo was great! And the people at the shop were super nice. Thanks!

Christina Strand S, Everett, WA

Brad was very forthcoming, knowledgeabe, patient, & honest in answering my questions. The quality of his work exceeded my expections.

Arthur Michelini M, Moraine, OH

James was awesome!! I'm in sales and James done a great job completing the sales process and I will recommend your company to anyone needing glass work.

John P, Chattanooga, TN

Call Auto Glass Service today at (877) 960-1831! You'll be glad you did!

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Columbus, OH
Both phone rep and service tech (Chris) were very helpful and friendly. This was our first time that anything happened to our windows and they guided us through it and were very nice!
Megan W.
Columbus, OH
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Chicopee, MA
Technician truly made this bad experience of broken window into a pleasant one.
Irvin K
Chicopee, MA
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Syracuse, NY
Price, quality, convenience. I will be back.
Tim - Kistler Service M
Syracuse, NY
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Glendale, AZ
Tech was very good thank you
Alan W
Glendale, AZ
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New Haven, CT
I was impressed with the level of service I received from the technician John Marinko. It was FREEZING today, & he got the job done in no time flat! Great Job. Excellent worker - Very personable guy. A+
Frederick Germano G
New Haven, CT
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New London, CT
I would like to compliment the process from beginning to end. Your technician Robert M. was very professional and the quality of his work is excellent. Thank you for making this a stress free option.
Cheryl M.
New London, CT
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Fairview Heights, IL
Greatest service encounter I've had in ages.
Peggy G
Fairview Heights, IL
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Richmond, VA
I was exceptionally satisfied with my technician George F. He was very professional and performed his job to perfection. He also explained the warranty info as far as what is covered and what would not be covered in detail and made sure I was completely satisfied with the work before leaving by doing a once over with me regarding the [Continue Reading]
Barbara M
Richmond, VA
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Tampa, FL
John was very polite and very good at the work he performed. If all were as great as John, we would have a better world. Please let him know that he did a great job and was very caring about the vehicle that he worked on.
Ronnell D.
Tampa, FL
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Murfreesboro, TN
Courteous, timely, good price. Can't beat their service and price.
Mike H
Murfreesboro, TN
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Kittery, ME
Just wanted to say "thank you" for the wonderful customer service provided to me through Exeter Glass. Robin was the "best" when it came to taking care of my questions and scheduling the installation of my new windshield. Robin sent out a representative from the company to my home the day I made the call to make sure that the [Continue Reading]
Sue G.
Kittery, ME
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Orlando, FL
Very nice and very good job.
Winford H
Orlando, FL
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Virginia Beach, VA
The service technician, Ron, was very friendly, efficient, and helpful. He was professional and took his time to answer any questions I had regarding my new windshield. He was great!
Catherine W.
Virginia Beach, VA
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Lakewood, CO
Thank for good quality service and going above and beyond, inside looks as if it's a brand new car.
Scott M
Lakewood, CO
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Las Vegas, NV
Chris was great and made my experience completely hassle free!
Rudy M
Las Vegas, NV
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Nashville, TN
Great job! Thanks!
Sylvia S
Nashville, TN
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Hartford, CT
When I called to make an appointment, I was surprised that I was able to get a new windshield the very next day. Your tech, Jim D. was very polite and arrived during the scheduled time. Upon arriving he informed me of what he was going to be doing and asked if I had any questions. He was very professional [Continue Reading]
Erin A.
Hartford, CT
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Laurel, MD
Matt was very nice, prompt, and had a great attitude despite the rain!
Renee Thompson T
Laurel, MD
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Newburgh, NY
I am very pleased with the work that was done to my vehicle. The technician assigned to my case was Calvin and he arrived and was excellent. He answered all of my questions and reassured me that all would be fine. This is my first encounter with [site] and I am very pleased. Excellent job Calvin!!
Maria D.
Newburgh, NY
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Lakewood, CO
These guys are doing a great job! CSR's were very professional. Joe (the technician) is a find! He's only been with the company a short time, but was very proficient technically, and extremely professional, including his grooming and uniform, and informational.
Craig M.
Lakewood, CO
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Ft. Myers, FL
Far exceeded my expectations. Service was superior. Techs made sure that I was completely satisfied. Needed additional work done and they took the time to answer all the question I had. Thank you very much.
Melody M.
Ft. Myers, FL
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Chicago, IL
Great service from phone to tech. Painless and easy. Samantha Spillone is a great asset to your company.
Teddy M
Chicago, IL
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Boston, MA
very good experience overall
Michael Napolitan N
Boston, MA
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Orlando, FL
Marybel at the Orlando Store was so professional and friendly. She went above and beyond when we thought our Corporate Insurance Policy did not have full glass coverage. She provided excellent Customer Service which is difficult to get these days.
Millie K.
Orlando, FL
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Chicago, IL
The installer, Ross, was very professional, courteous, and a pleasure to have work on my car. I give him the highest marks as a representative of your company. I hope you have more like him.
Howard D
Chicago, IL
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Huntington, WV
David and Mike were absolutely the BEST technicians I could ask for. The first day, David was extremely helpful, very punctual, & went above and beyond the call of duty to ensure that I was understanding what was needed and took time to answer every question with professionalism and know-how. He told me about how long it would take to [Continue Reading]
Tammy G.
Huntington, WV
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Owasso, OK
Auto Glass Service Service Technician was very curtious and done an excellent job. Thanks for a great experience.
Ron V
Owasso, OK
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Prestonsburg, KY
Very pleased with service and courteous technician...will call [site] again if ever needed. Thanks!
Robin M.
Prestonsburg, KY
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Chicago, IL
Chris my technician was very nice! He made everything about this process very easy and accommodating!!! He stayed in contact with me from the time he left the shop to the time he got to where I was, when he was finished on my car. He was truly a great technician to work with! I will definitely recommend anyone who [Continue Reading]
Megan C
Chicago, IL
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Hartford (East Hartford), CT
John was awesome! I called Enfield Ct store which is not in your locator listing. Peg Kelly
Margaret K
Hartford (East Hartford), CT
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Orlando, FL
tech was great
John Langstaff L
Orlando, FL
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Johnson City, TN
The windshield looked good when finished. I haven't driven the car yet, so can't comment on wear and tear, but it should be good.
Connie C
Johnson City, TN
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St. Louis, MO
Very curtious and polite.
Karen Hancock H
St. Louis, MO
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Naperville, IL
Your service technician was fantastic. I would not change a thing.
Howard H.
Naperville, IL
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Chicopee, MA
Ben, the Glass Tech, was very helpful in calling this morning and letting me know he was able to put me first on his list and would be able arrive in twenty minutes. Saving me time and travel to the shop. I previously was scheduled for a 3pm appointment today at the shop location and was very pleased [site] came [Continue Reading]
Alcides S.
Chicopee, MA
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Nashville, TN
Did a good job, at a good price and was great service. Thanks Allen and James.
Allen G
Nashville, TN
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Phoenix, AZ
Carlo was absolutely wonderful...kind, courteous, efficient and just perfectly friendly. I would recommend him and your company any day!!! Thank you for your prompt and excellent service!
Denise M
Phoenix, AZ
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Albany Metro, NY
Jim was very courteous and neat. Thank you Jim!
Quail Auto J
Albany Metro, NY
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Columbus, OH
Excellent workmanship. i PAID OUT OF MY POCKET. I DID NOT USE MY INSURANCE. YOUR PRICES WERE VERY REASONABLE
Saundra S
Columbus, OH
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Owasso, OK
Mike did a great job! Very fast and professional!
Desiree B
Owasso, OK
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Orlando, FL
The technician did not call before coming, but I was expecting him so I was home all day anyway. They were very efficient!
James C B
Orlando, FL
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Waterford, MI
The tech, Gene A., did a great job on my windshield. He took the time to explain what he was doing and answered all of my questions. He is a great asset to your company!
Michel F.
Waterford, MI
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Atlanta, GA
William was my technician, friendly, knowledgeable, great job! Paul
Paul Walker W
Atlanta, GA
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New London, CT
The Service Technician, Michael, was extremely courteous and efficient, as well as prompt.
Mary D.
New London, CT
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New London, CT
The guys of [site] in New London, CT far exceeded my expectations when I had to get my windshield replaced. They came out to my house in Colchester and did the whole thing while I was at work. They also helped me out with a separate problem I had a month later; they had me bring the car in and [Continue Reading]
Ed Z.
New London, CT
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Roanoke, VA
My technician was Doug and he was very professional and extremely polite. He was on time for the appointment and it only took him approximately 30 minutes to do the job and ovverall, he just made everything go very smoothly for me and my new windshield looks great. I would definitely recommend [site] to others! Thank you!
Kacey A.
Roanoke, VA
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Baltimore, MD
Outstanding technician! He's a credit to the company!
Paul C
Baltimore, MD
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North Canton, OH
From the moment I entered the building these guys were eager to get to work and make me comfortable. Keith N. set me up in the lobby where I was able to work on my computer. I expected at least a 2 hour wait but in about 30 minutes Rodney informed me that he and Troy were finished and I [Continue Reading]
Frank M.
North Canton, OH
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Hartford, CT
As a manager myself, I found the Manager/Tech very knowledgeable and very personable. I asked many questions, and he answered all my questions to my satisfaction. In addition, Helen, the Customer Service Rep. was very prompt and efficient. If I had employees like these, it would make my job much easier. Thank you and congratulations on two excellent employees.
Tom M.
Hartford, CT
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Danbury, CT
I was so pleased with the service received from [site] in Danbury. Fred, who booked my appointment was very friendly and prompt in returning my calls. The service technician, Joel, did an excellent job, explained the procedures as I had questions, and was professional and friendly.
Susan W.
Danbury, CT
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Chicopee, MA
Ben was my technician, and he was just wonderful. He came to my house to do the job, and he was pleasant, courteous, efficient, thorough...I couldn't have asked for more.
Amy W.
Chicopee, MA
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Chicago, IL
Tech was very courteous and professional. Great work!
Jon S
Chicago, IL
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Clearwater, FL
Completely satisfied. Excellent technician, curtious and helpful. Location was cocoa fl. Not listed below
Thomas A
Clearwater, FL
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Atlanta, GA
Thank you so very much. The technician , Danny, was very efficient and timely. He communicated with us first thing in the morning of his arrival time. He was very polite.
David F
Atlanta, GA
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Chattanooga, TN
James was awesome!
John P
Chattanooga, TN
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Atlanta, GA
Wyatt was great. He was extremely professional. He precisely explained the work that was performed.
Bob B
Atlanta, GA
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Atlanta, GA
I must admit i was a bit nervous at first having never heard of your company. I was even more skeptical of having to prepay by credit card before services were rendered. I received next day service by a local and very reputable company, and things were done in a timely manner. The technician was very friendly and I am [Continue Reading]
Dawn H
Atlanta, GA
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Huntington, WV
Very pleased with the service and the service technician was very informative, polite and did an excellent job. I will be using Auto Glass Service for any future glass needs. Thank you
Brittany M
Huntington, WV
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Winchester, VA
Great price, great service! Eric, my tech showed up on time. I had to leave for work, and took my other car. Eric called me an hour later to tell me one windshield wiper arm had broken during the install, and that he had a new one on order. Later that day the broken part was replaced free of charge! [Continue Reading]
Butch H.
Winchester, VA
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Atlanta, GA
I commend Mark W., the technician, for the 3 calls letting me know when he would be at the house, for his positive attitude, for his professional no-wasted-motions installation of the windshield, and for the conversation informing me (at my request) about the installation actions performed. As a program manager and hiring manager for over 30 years, Mark W. represents [Continue Reading]
Earl H.
Atlanta, GA
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Huntington, WV
Thank you!
Marcus M
Huntington, WV
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Buffalo, NY
I owned my own body shop and saw many window installations. Your tech, Mike Fritzke, was friendly, courteous and did the best windshield installation I've ever seen. Everything was done perfectly and correctly in a timely manner. I appreciate the great work
Joe A.
Buffalo, NY
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Manchester, NH
Excellent job. I was very happy with my overall experience. The telephone representative was very nice and answered all of my questions. The technician was also very nice and did an great job on replacing my window. Thank you!!
Janelle W.
Manchester, NH
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Tempe, AZ
Such great service and prices. Best experience I've ever had with a repair services - I'll be handing your business cards out to my family, friends and coworkers, thanks!
Nicole G
Tempe, AZ
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Chattanooga, TN
very prompt and courteous.
Walt B
Chattanooga, TN
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San Antonio, TX
Technician went above normal job to help me out THANKS
Norban Jacobson J
San Antonio, TX
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Peoria, IL
LOCATION: CALEDONIA, IL My location is not available in store Location" options. So l selected Peoria as the best option because I grew up near-by."
Gerald A B
Peoria, IL
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Fredericksburg, VA
I would definitely recommend anyone to you guys thank you very much,, Bonnie Bragg
Bonnie Bragg B
Fredericksburg, VA
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Orlando, FL
I was shocked at your willingness to quickly return to repair a gasket that had come off. No questions! Thank you for standing behind your work. Your tech, Steve B., was professional and friendly. I am pleased to be able to compliment you.
William M.
Orlando, FL
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New London, CT
Thank You to both Mike & Kathy for making my 1st experience with [site] a wonderful & memorable one. One of my managers at work referred me to call you because my place of employment currently has you do work for them replacing glass as needed on their company vehicles. Coming to my work place is a HUGE convenience and [Continue Reading]
Kristi M.
New London, CT
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Fairfield, CT
Give Don Pirillo A raise. He returned the call in hours and had the appointment to install the the broken window. The repair crew called to insure the appointment. Showed up when expected and did a great job.
Michele H
Fairfield, CT
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Knoxville, TN
Very friendly staff and very efficient about getting my job done. Great JOB!!!!!!!!!
Jeanne L
Knoxville, TN
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Fairfield, CT
Joel S. has exceptional customer service skills and very knowledgeable in performing the windshield replacement.
Greg G.
Fairfield, CT
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North Canton, OH
The Glass Tech, Keith N., was very professional. He went well and beyond his duties to make us satisfied customers. He did a great job. He was very professional and courteous. We will gladly recommend [site] to our family and friends.
John B.
North Canton, OH
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St. Louis, MO
What a pleasant experience. The tech kept using my first name which actually made me feel like he was talking "to" me and not just there to do a job. He explained everything so that I completely understood the procedure. This was A+ service and I will recommend [site] to everyone. Thank you very much.
Sheri H.
St. Louis, MO
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Manchester, NH
Was very pleased with service and time to get job done.
Walter F
Manchester, NH
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Laurel, MD
See comments in other. If you can't see it, I'll redo it. Suffice to say, my experience was A+
James And Sharon L
Laurel, MD
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Livonia, MI
Had my windshield replaced last week while at work. GREAT JOB! Fast, friendly & professional. The tech even saved my Michigan State emblem.
Connie W.
Livonia, MI
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Orlando, FL
Albert from the Orlando, FL location was absolutely wonderful. We did not have an appointment, but he was able to accommodate us nonetheless. The technician, Luis, did an amazing job and the windshield looks amazing! The customer service was bar none and Albert did everything he could to make it an easy, comfortable time. I highly recommend [site] for any [Continue Reading]
Jayme C.
Orlando, FL
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Amherst, NY
Appreciated the work done in my garage rather than driving up to your workshop.
Mohammed S
Amherst, NY
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Orlando, FL
Very fast and super nice!
Leslie R
Orlando, FL
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Ft. Myers, FL
I was absolutely 100% satisfied from the original phone call that was made. The technician who installed it was very knowledgeable and he explained each step of the installment. He did a beautiful job and it looked great when he finished. He was extremely courteous and knew exactly what he was doing.
Eleanor G.
Ft. Myers, FL
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Huntington, WV
Always great service
Charlie'S Auto S
Huntington, WV
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St. Louis, MO
my technician was William. He was the most considerate and professional person. Not only was he on time, but he was early. He was quick and efficient and did an amazing job. As an added bonus, he also cleaned my windshield. I can't say enough good things about him and will definitely use your company again because of him.
Kris W.
St. Louis, MO
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Talbott, TN
Installation technicians were very professional and efficient. There was no hesitation answering any questions I had about the install process and they obviously know their craft extremely well. They were very personable and I hope they get a chance to see this response - they certainly deserve it.
Andrew S.
Talbott, TN
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Fairfield, CT
My Technician was Joel. He was professional, courteous and did a great job. I would highly recommend. The phone representative was great as well. They came out the very next day to my house, very promptly. Their service and courtesy was great and refreshing to find in this day and age.
Judith B.
Fairfield, CT
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San Antonio, TX
David was professional and confident when he came to put in the windshield. He made me confident that he could do the work right.
Claire S.
San Antonio, TX
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Atlanta, GA
Dear David, After receiving such attentive assistance from Dina in your Atlanta location, I asked her to give me your name so that I could send you an email letting you know how great she is. My daughter goes to school in Atlanta, and someone threw a rock into her window yesterday afternoon and stole her GPS. This happened late [Continue Reading]
Anne
Atlanta, GA
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Tampa, FL
I needed it today - and I GOT IT today!!! Great service, great installation, PROFESSIONAL and personable. I could not be happier with [site]!
Larry S.
Tampa, FL
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Buffalo, NY
Very good experience! Thank you
Lori S
Buffalo, NY
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Glendale, AZ
Jason was extremely well mannered and polite. Told me exactly what he would do and did a very efficient job. Thank you, Jason.
Joleen Hunt H
Glendale, AZ
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Chicago, IL
Excellent service, top to bottom! Very pleased!
Jon J
Chicago, IL
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North Canton, OH
Keith Newbauer took the time to answer questions, informed us of the drive away time and explained needed information. We were very pleased with the accommodating service.
Jane H.
North Canton, OH
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Peoria, IL
Amazing guys! I was able to drive my minivan in less than 24 hours after the glass broke. Highly recommended!
Shannon A
Peoria, IL
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North Canton, OH
I am VERY particular about my BMW and who works on it. Keith explained the entire windshield replacement process, dealt with my insurance company and did a flawless job. Everything lines up perfectly, there are no wind leaks and the moldings fit like they were from the factory. A+ in my book.
Ian S.
North Canton, OH
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Kittery, ME
Just wanted to say "thank you" for the wonderful customer service provided to me through Exeter Glass. Robin was the "best" when it came to taking care of my questions and scheduling the installation of my new windshield. Robin sent out a representative from the company to my home the day I made the call to make sure that the [Continue Reading]
Sue G.
Kittery, ME
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Pompano Beach, FL
Already recommended to several neighbors
Amanda Arcati A
Pompano Beach, FL
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Nashville, TN
Give the installer a raise... He's is friendly and fast.... Appearance was clean and professional.
Matt B
Nashville, TN
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Chicago, IL
Quick, Fast and the guy that did the work wasn't trying to rip me off by having me pay for stuff I didn't need. That's always a plus.
D H
Chicago, IL
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Tampa, FL
John was right on time,as promised- neatly dressed, under the circumstances, informative and completed ALL the work (FULL replacement of my windshield) in about 40-45 minutes; start to finish. He was very affable and friendly and answered ALL questions asked of him-I MOST CERTAINLY WOULD RECOMMEND YOUR COMPANY TO ANYONE WHO REQUIRED YOUR SERVICE.
Paul T.
Tampa, FL
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