John was our technician and was so courteous and helpful. He did not let the freezing temperatures affect his service and we feel he went above and beyond the call of duty. Will definitely use Auto Glass Service again.Amber T,
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Testimonials What Customers are saying
An outstanding experience for what could have been a real hassle. Thank you!
Justin Cread more
We had our windshield replaced by [site] in the summer of 2009. This week, water started dripping inside the vehicle. Paul was our technician today. He explained the sunroof was possibly the cause, took time to test, seal, tighten, and explain the possible problem to me. He was very polite and courteous. And, did I mention the temps were hovering [Continue Reading]
Lori W.read more
Joel S. has exceptional customer service skills and very knowledgeable in performing the windshield replacement.
Greg G.read more
Excellent customer service, nice employee, perfect job. Thank you very much.
Lana Zinouchyk Zread more
Did a good job, at a good price and was great service. Thanks Allen and James.
Allen Gread more
I needed it today - and I GOT IT today!!! Great service, great installation, PROFESSIONAL and personable. I could not be happier with [site]!
Larry S.read more
Jesus was very polite and knowledgeable. I was very impressed with his skill and efficiency.
Michael Wread more
Mia, Sherry, and Dwight did an excellent job handling my windshield replacement. I never thought the process would be easy and they made it just that. I will definitely recommend you all to friends and family.
Doug W.read more
Installation technicians were very professional and efficient. There was no hesitation answering any questions I had about the install process and they obviously know their craft extremely well. They were very personable and I hope they get a chance to see this response - they certainly deserve it.
Andrew S.read more
My technician, Randy G. was the most courteous and informative technician I have ever dealt with. He explained every procedure and why, while I shared unpleasant experiences with him. He cleaned up well as if he was never there. If all your technicians were like him, your business would never go down. Please let him know I appreciate what a [Continue Reading]
Debra M.read more
As a repeat customer, my experience with [site] was positive the first time and was even more so this time. Robin was again friendly and sounded genuinely happy to assist me. Upon arrival, even despite HOT temperatures, the Technician was also friendly and seemed to enjoy what he was doing; he even reattached my EZ PASS. My experience exceeded my [Continue Reading]
Mark M.read more
Tech was very courteous and professional. Great work!
Jon Sread more
Kris was friendly and did an excellent job.
David Aread more
Give Don Pirillo A raise. He returned the call in hours and had the appointment to install the the broken window. The repair crew called to insure the appointment. Showed up when expected and did a great job.
Michele Hread more
Haven't driven away with the vehicle yet but thus far all went very well.
Regina Sread more
Eric was professional and courteous and did the job in a timely manner. Great job!
Mary Jo Hread more
The Tech (Antony Servidio) who installed the windshield was Very polite and Very informative. The location was Austin, TX.
Shawn Cread more
I actually met Scott at your Gerber Collision location in Duluth, Ga but it was not listed in your store location selection.
Mike Hread more
Tech was very friendly and efficient.
Aubrey Gread more
Teck guy was great and perfection
Spyridon Rousselatos Rread more
Tech was very courteous, prompt, and skilled. Couldn't have gone any smoother.
Todd Sread more
Thank you for turning a stressful moment to a calm solution.
Cara Guettler Gread more
Glassusa provided prompt, courteous, and efficient service at my home. This service afforded me the opportunity to have my windshield replaced in a convenient and quick manner. It was completely convenient, I was pleased with the service.
Kathy Green Gread more
Great service, great prices, and fast install! A+++
Barbie S.read more
I just wanted to let your company know how pleased I am with how you handled the repair on my vehicle. The service rep, Shante, was very pleasant to communicate with; you can tell she works with a smile on her face. I got a lead call to let me know when the technician would arrive. The technician, Manny, was [Continue Reading]
David F.read more
I was pleased to know that the technician had over 30 years experience????
James Bread more
Carlo was absolutely wonderful...kind, courteous, efficient and just perfectly friendly. I would recommend him and your company any day!!! Thank you for your prompt and excellent service!
Denise Mread more
Very nice guy. Very professional and nice.
Heinrich Lread more
John was right on time,as promised- neatly dressed, under the circumstances, informative and completed ALL the work (FULL replacement of my windshield) in about 40-45 minutes; start to finish. He was very affable and friendly and answered ALL questions asked of him-I MOST CERTAINLY WOULD RECOMMEND YOUR COMPANY TO ANYONE WHO REQUIRED YOUR SERVICE.
Paul T.read more
David was Outstanding!
Gen Dempsey Kee Dread more
John was prompt, courteous, fun, and clearly eager to do the job well. He is very experienced and answered all my questions. It was a pleasure doing business with you!
Ann B.read more
Our service technician(Joe) showed up to do the repair about 10 minutes after I called. He said he was in the area. That quality of service is really APPRECIATED.
Randy Leifeste Lread more
Jeremiah was very professional in every sense of the word-by far the best experience I've had with windshield repair/replacement.
Martin M.read more
Extremely accommodating! Especially on Christmas eve. I will definitely recommend and use their service again!
Richard Gread more
I had used [site] before to repair my windshield. It was just a pin hole that they plugged up. And the windshield never cracked from it. This winter (2011) I got a crack in the front windshield. This time I wanted to come to the shop. I have never been so happy with the service from the initial call to [Continue Reading]
Felicia V.read more
I decided to look for a company in my community when I found your company listed in the yellow pages for Niagara Falls. I was most pleased with the customer service I received from your company. I spoke with Cheryl, customer service rep, who was very knowledgeable about your company and actually convinced me your company was the one I [Continue Reading]
Robert K.read more
Well Proof is in the Pudding" type of thing for me! I can honestly say there is not one single thing that there is that I could say negatively about the Customer Service or Technician. With these guys what they said is what they did! They were exactly on Time (perfect) reliable and convenient! Thanks"
Jonathan Kread more
Pete K., the glass tech, came out to Derby to replace my windshield at my office and did an absolutely WORLD CLASS job. He was a class act through and through. Thank you [site]!
Mary B.read more
Winfred James Bull Jr Bread more
The Technicians that installed my windshield were phenomenal, they treated my truck as if it was their own, it looks better than brand new!
Kevin M. Cread more
Devon, the service tech, did a great job, very professional, on time, and finished fast.
Scott D.read more
I would like to compliment the process from beginning to end. Your technician Robert M. was very professional and the quality of his work is excellent. Thank you for making this a stress free option.
Cheryl M.read more
Very pleased with the service and the service technician was very informative, polite and did an excellent job. I will be using Auto Glass Service for any future glass needs. Thank you
Brittany Mread more
Technician was aware of the weather change so he made me the first stop. He was friendly, informative and fast.
Lewis F Gallo Gread more
Pat Mread more
Glass tech was more then expected, he explained everything about what was about to happen. He made it an educational experience , highly enjoyed his company and the job he did was excellent . Would recommend Auto Glass Service to anybody just solely on the technician. Great job Auto Glass Service .
Nicholas Aread more
I just wanted to thank you for the quality and service that your company gave me when I needed help. I am unemployed and needed a discount on fixing my windshield and Keith gave me a price that I could afford. Troy, the technician that replaced my windshield out of N. Canton, Ohio was one of the most courteous and [Continue Reading]
Gary L.read more
From the initial phone call to my windshield being replaced I received friendly, prompt, efficient service. Jay arrived in the scheduled time, replaced the glass quickly, explained everything---all with a smile and kindness. It was truly refreshing to deal with such nice people.
Theresa G. - Manchester, NHread more
The tech was great very friendly and professional.
Armando Perez Pread more
Mike did a great job! Very fast and professional!
Desiree Bread more
Erik was on time and very professional, his work ethic is top notch, will recommend to friends and family for auto glass needs.
Dilcia Luciano/ Pacesetter Personel Lread more
Matt was very nice, prompt, and had a great attitude despite the rain!
Renee Thompson Tread more
Your technician, Mike S., was outstanding. Friendly, courteous, etc. Certainly an asset to your company for sure Thank you!
Joseph C.read more
My technician was Doug and he was very professional and extremely polite. He was on time for the appointment and it only took him approximately 30 minutes to do the job and ovverall, he just made everything go very smoothly for me and my new windshield looks great. I would definitely recommend [site] to others! Thank you!
Kacey A.read more
James was awesome!
John Pread more
I am very satisfied with the whole service. Thank you
Kelly Kread more
Well done, from start to finish. Helen, the woman who scheduled our service appointment, was most helpful. And Mark, who installed the new windshield, inspired confidence that our car would be good as new after he completed his careful work.
Chip G.read more
Will, the Glass Tech, is a great asset to your company. He was happy, and efficient. He provided great customer service to me. I work in customer service and I know first hand how difficult it can be. Will really enjoys his job and it showed in his quality. I will recommend [site] to anyone! Thank you for a job [Continue Reading]
Sandra C.read more
Carol was VERY helpful and professional! Darnell installed the window. Very prompt. You should be proud to have a team that handles customer service like these two did. I will certainly refer your company!
Anne C.read more
Awesome!!! Courteous! Fast! Highly recommended!
Wendy Hronek Hread more
John was on time and did an excellent neat removal and installation.
David Charvat Cread more
Thank You to both Mike & Kathy for making my 1st experience with [site] a wonderful & memorable one. One of my managers at work referred me to call you because my place of employment currently has you do work for them replacing glass as needed on their company vehicles. Coming to my work place is a HUGE convenience and [Continue Reading]
Kristi M.read more
a job well done, thank you
David Tread more
We were totally pleased. Thank you, Doug!
Barbra Dread more
This company is also the preferred provider of this type of service.
Lana Kread more
Kenneth Reilly Rread more
John was extremely accommodating with my schedule. He was friendly and explained everything that needed to be done. He did an outstanding job and I can't thank him enough for bringing a smile to my face and sanity to a chaotic day!
Maureen P.read more
My Technician was Joel. He was professional, courteous and did a great job. I would highly recommend. The phone representative was great as well. They came out the very next day to my house, very promptly. Their service and courtesy was great and refreshing to find in this day and age.
Judith B.read more
Holly M., the Customer Service Rep, was very friendly and professional. The Service Technician, Bill, was courteous, accommodating, and efficient. I am very pleased with the overall service from [site] and I would highly recommend this company to anyone. Thank you!
Jennifer P.read more
Thanks Joey! Very friendly
Cameron Hread more
Mark Mread more
I couldn't ask for beter service. Mike (Service Tech)was very courteous and an outstanding professional.
Robert H.read more
Dear David, After receiving such attentive assistance from Dina in your Atlanta location, I asked her to give me your name so that I could send you an email letting you know how great she is. My daughter goes to school in Atlanta, and someone threw a rock into her window yesterday afternoon and stole her GPS. This happened late [Continue Reading]
Other than my switch got broken, very satisfied customer.Thanks again
Brian Townsend Tread more
technician was great,proffesional, courteous,and very good at his job.
Jack Wread more
Excellent service, quick, no mess and friendly technician...what is not to love!
Jacqui Cread more
T. Fisher did a great job!!!!
Michael Pread more
Greatest service encounter I've had in ages.
Peggy Gread more
Everyone was very nice.Could have not asked for a better group of people.
Carlos Yread more
Donnie was nice on the phone, was willing to adapt to my needs due to the rain, he was quick to get to work, he made me feel comfortable about the whole process from beginning to end. The job was finished in record time and the craftsmanship is amazing.
Nick Nread more
I am a district manager and had to change the location of my service 3 times in 3 days based on arrival of the windshield. I was so impressed with Will Richardson, my technician, he suggested that he meet me first thing this a.m. in my 3rd location choice> he was actually early- beat me to the store. He was [Continue Reading]
Sandy F.read more
Wife was very pleased with quality of service and professional details. Thanks
George And Aisha Jread more
John was very informative and beyond reproach. He rendered good customer service and should be commended on his actions.
Kevin A.read more
Quick, Fast and the guy that did the work wasn't trying to rip me off by having me pay for stuff I didn't need. That's always a plus.
D Hread more
Mark, the service tech, was very helpful and did a great job. He was professional, on time, and answered any questions I had.
Mandy S.read more
Thank you for your excellent service.
Grace Juilano Jread more
Mia is an asset beyond belief, she made certain that my appointment was scheduled at a convenient time for me and followed up with me all through the process.
Paul G.read more
Very friendly staff and very efficient about getting my job done. Great JOB!!!!!!!!!
Jeanne Lread more
Erik was very pleasant and professional!He called first thing to give me the eta on when he will be at my residence and followed by another call to let me know when he is on his way. He did a very thorough job.
Michelle Dread more
Very positive experience. Gave the wrong model of car the technician did not complain and said with a smile come back tomorrow at no extra charge. You will always get my business.
Charles Eread more
Very nice, polite, and they know their stuff! Worked very fast, but didn't sacrifice any quality. I'm extremely happy.
Joey B.read more
Jason did an awesome job. Very professional.
Richard Buesking Bread more
I was referred by our insurance agency. That worked out very well for me with work being done in our driveway.
Gerald Hread more
I am writing you in regards to a windshield that I had replaced. I had my windshield replaced in Worcester, Massachusetts.I just thought you would like to know what an excellent job these guys did! From my initial phone call to and through the installation of the glass, the customer service provide was second to none! Not only did i [Continue Reading]
David Bread more
frank from lee rd Rochester ny. he was very good.
Andrew Dambrosia Dread more
Great tech did a great job.
James Wread more
My service tech was very nice & courteous
Kathy Hread more
Dear [site], We are writing this letter because we were so happy with the service we received from your company. We hope that we are getting everyone's names correct. As you may know, it is easier to complain then it is to acknowledge a job well done. We have dealt with other glass companies before and we were sick and [Continue Reading]
Vincent And Jennifer R.read more
Virginia Cread more
Very pleased with service and courteous technician...will call [site] again if ever needed. Thanks!
Robin M.read more