Testimonials

See what our customers are saying about their experience with Auto Glass Service.

Carlo was absolutely wonderful...kind, courteous, efficient and just perfectly friendly. I would recommend him and your company any day!!! Thank you for your prompt and excellent service!

Denise M, Phoenix, AZ

Great service!! Technician was right on time, very courteous and professional. My new windshield looks great!

Walter D, Baltimore, MD

John was on time and did an excellent neat removal and installation.

David Charvat C, Baltimore, MD

John was awesome! I called Enfield Ct store which is not in your locator listing. Peg Kelly

Margaret K, Hartford (East Hartford), CT

Call Auto Glass Service today at (877) 960-1831! You'll be glad you did!

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Huntington, WV
Thank you!
Marcus M
Huntington, WV
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Merrillville, IN
From the start, your representative Mark Justak and the ladies in the front office were very nice people to work with. Then the technician came right out to my office, Schafer Financial Services, in Valparaiso, Indiana. All of the employees in the offices nearby came outside to see the work. We were all impressed by the service I received. Great [Continue Reading]
Brendan S.
Merrillville, IN
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Richmond, VA
I was very please with the service that I received and the job that was done, replacing my windshield. The technician, George F., was such a awesome young man. Very knowledgeable and answered all my questions. Thank you for such good service.
Joyce H.
Richmond, VA
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New London, CT
Your technician, Mike S., was outstanding. Friendly, courteous, etc. Certainly an asset to your company for sure Thank you!
Joseph C.
New London, CT
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Atlanta, GA
Donnie was on time and communicated very effectively. He was called me before, during and after the installation. I appreciate the great work he provided me. Thanks!
John H
Atlanta, GA
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Nashville, TN
Give the installer a raise... He's is friendly and fast.... Appearance was clean and professional.
Matt B
Nashville, TN
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Virginia Beach, VA
My technician was a young man named Randy and I did not get his last name, but he works out of Virginia Beach VA. I want you to know he was extremely courteous and professional in all regards. It is a pleasure to do business with people who know how to treat their customers and also provide great service. Additionally [Continue Reading]
William M.
Virginia Beach, VA
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New Haven, CT
John kept me updated about appt.The work was done on an especially bitter cold day.
Kathleen Odonnell O
New Haven, CT
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Chattanooga, TN
Thank you very much. I appreciate the time and efforts of the office to technicians making the installation.
Darcy S
Chattanooga, TN
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Chattanooga, TN
James was awesome!
John P
Chattanooga, TN
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Laurel, MD
Tech was very friendly and efficient.
Aubrey G
Laurel, MD
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Tampa, FL
John was very informative and beyond reproach. He rendered good customer service and should be commended on his actions.
Kevin A.
Tampa, FL
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North Syracuse, NY
The individual who installed my windshield was wonderful! He was very accommodating to my weird work schedule. We had a meeting time figured out and he must have gotten there a few minutes before me, but he was waiting patiently when I showed up right on time. I can't tell you the relief I felt knowing he waited for me [Continue Reading]
Ashley N.
North Syracuse, NY
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St. Louis, MO
Larry was right on time (a few minutes early, even) and did a great job.
Mitch M
St. Louis, MO
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Rochester, NY
frank from lee rd Rochester ny. he was very good.
Andrew Dambrosia D
Rochester, NY
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North Canton, OH
REALLY Awesome services, my Tech named Ron was great. I have already told two friends AND my local service garage owner to partner with you!!
Neil G
North Canton, OH
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Baltimore, MD
The technician that was sent to repair my rear windshield was an awesome person. He installed the rear windshield quickly and efficiently. He did a great job of cleaning the car before and after he was done, and he was a blessing and a joy to have met.
Brent D
Baltimore, MD
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St. Louis, MO
Very curtious and polite.
Karen Hancock H
St. Louis, MO
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Ft. Myers, FL
The service was superb. I was more than satisfied with the work and the gentleman who was in charge of the job. He was competent and efficient.
Ellen S.
Ft. Myers, FL
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Loveland, CO
Kirk was very efficient & polite. Thank you for great & speedy service!
Conni T
Loveland, CO
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Indianapolis, IN
Very courteous and friendly technician. Did a great job, quickly.
Christena G
Indianapolis, IN
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Winchester, VA
Great price, great service! Eric, my tech showed up on time. I had to leave for work, and took my other car. Eric called me an hour later to tell me one windshield wiper arm had broken during the install, and that he had a new one on order. Later that day the broken part was replaced free of charge! [Continue Reading]
Butch H.
Winchester, VA
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Virginia Beach, VA
The process was easy, from start to finish! The techs were professional, friendly and fast. They cleaned up after themselves and also cleaned up the glass from there the window broke! I would definitely recommend Glads America to anyone in need!!
Richard Hartman H
Virginia Beach, VA
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Hartford, CT
I've got to say I'm impressed with the workmanship of your tech Bill. Bill had an attention to detail that companies in the past have not. Thanks again!
Zachary S.
Hartford, CT
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Worcester, MA
Tim, the Glass Tech, was extremely friendly and helpful, as was the Customer Service Rep, Diane. Would definitely recommend this company to friends and family.
Marie D.
Worcester, MA
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Hartford, CT
Excellent service. Great job done by tech and fast too.
Robert L
Hartford, CT
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West Seneca, NY
The technician was so nice, and the windshield looks beautiful! I had a problem with the wipers being out of alignment after-wards, and the technician came back the very next day and fixed them. Thank you for your excellent service!
Laura W.
West Seneca, NY
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Tampa, FL
John, my service tech, was awesome! I really enjoyed talking to him while he diligently worked! Awesome guy!
Kyle B
Tampa, FL
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Chicopee, MA
Ben was very professional, and knowledgeable. I was having my windshield replaced on my hatchback. My hatchback's door handle had been broken for months, when Ben had the door apart to fix the window, he went out of his way to fix my door handle too! I was very pleased! The extra effort was much appreciated as now I can [Continue Reading]
Melissa A.
Chicopee, MA
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Livonia, MI
Well Proof is in the Pudding" type of thing for me! I can honestly say there is not one single thing that there is that I could say negatively about the Customer Service or Technician. With these guys what they said is what they did! They were exactly on Time (perfect) reliable and convenient! Thanks"
Jonathan K
Livonia, MI
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Jacksonville, FL
Erik was very pleasant and professional!He called first thing to give me the eta on when he will be at my residence and followed by another call to let me know when he is on his way. He did a very thorough job.
Michelle D
Jacksonville, FL
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Syracuse, NY
Price, quality, convenience. I will be back.
Tim - Kistler Service M
Syracuse, NY
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Chicago, IL
Patrick was extremely courteous and helpful with information about the process and did a great job, the area he worked in was spotless. My experience from scheduling to completion was superior and I would highly recommend Gerber Collision for their services
Deborah Perez P
Chicago, IL
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Orlando, FL
Mike was our service tech. He was very courteous and professional. Would recommend him and the company to our family and friends. Thank you!!
April Shepherd S
Orlando, FL
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Denver, CO
Thank you for getting this done so quickly!
Kelley S
Denver, CO
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St. Louis, MO
I am very satisfied with the whole service. Thank you
Kelly K
St. Louis, MO
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Livonia, MI
I refer all my family and friends to Auto Glass Service...nephew Friday after Thanksgiving and Friend was here this AM!
Diane Reister R
Livonia, MI
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Indianapolis, IN
I would like to express my appreciation for the terrific manner in which your employee Mike C. fixed the front windshield on my 2006 Odyssey this afternoon. He was totally professional and extremely pleasant, answering questions he had probably heard several thousand times. Mike represents your company very well, implying a well run and professional approach on its senior management.
Edward S.
Indianapolis, IN
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Albany Metro, NY
An outstanding experience for what could have been a real hassle. Thank you!
Justin C
Albany Metro, NY
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Manchester, NH
We used [site] in Manchester, New Hampshire and Norm was our installer. He came right to our driveway which was great. He was terrific, polite, and friendly. He did a great job. I will be back on the road in no time. Thanks!
Maria H.
Manchester, NH
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Worcester, MA
I was extremely pleased with my service from [site]. From my initial phone call with Tim to the immediate service, the professionalism, the knowledgeable, friendly technician, the high quality of workmanship and the ease of the entire process. All this when other companies told me it would take 4-5 days, my start to finish time with GA was under 3 [Continue Reading]
Michelle N.
Worcester, MA
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Jacksonville, FL
Thanks Joey! Very friendly
Cameron H
Jacksonville, FL
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Tampa, FL
John was very polite and very good at the work he performed. If all were as great as John, we would have a better world. Please let him know that he did a great job and was very caring about the vehicle that he worked on.
Ronnell D.
Tampa, FL
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Johnson City, TN
I had a great experience from start to finish. My Service Technician was so very kind. I couldn't have asked for better service or a more friendly technician.
Crystal R
Johnson City, TN
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Atlanta, GA
William was my technician, friendly, knowledgeable, great job! Paul
Paul Walker W
Atlanta, GA
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Noblesville, IN
I have a compliment to give your Indianapolis store. My husband had a windshield break on a car he was working on so he had our daughter call to get a price for the windshield from one of your competitors. She thought the price was too high and so she called [site]. She said that she was treated so nice [Continue Reading]
Chris H.
Noblesville, IN
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Atlanta, GA
Outstanding tech installer. Did not submit a claim to insurance company so cost was reasonable and fair for the work performed.
Donald S
Atlanta, GA
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Orlando, FL
My tech was Steve B. Very courteous and extremely professional. He told me what needed to be done, how he was going to do it, and how long it would take. And he was right on target with the completion time. My first experience with your company leaves a good impression and I'll recommend you to my friends. Thanks!
Jack W.
Orlando, FL
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Huntersville, NC
Installation guy was awesome! Thanks!
Carley D
Huntersville, NC
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Merrillville, IN
Bill was very Professional and Polite. He is a great Service Technician.
Fred Furlano F
Merrillville, IN
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Beloit, WI
We had our windshield replaced by [site] in the summer of 2009. This week, water started dripping inside the vehicle. Paul was our technician today. He explained the sunroof was possibly the cause, took time to test, seal, tighten, and explain the possible problem to me. He was very polite and courteous. And, did I mention the temps were hovering [Continue Reading]
Lori W.
Beloit, WI
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Fairfield, CT
Give Don Pirillo A raise. He returned the call in hours and had the appointment to install the the broken window. The repair crew called to insure the appointment. Showed up when expected and did a great job.
Michele H
Fairfield, CT
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St. Louis, MO
Jason Foster and his counter-part (on the phone) were very professional and pleasant. Thank you.
Sean S
St. Louis, MO
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Naperville, IL
I just wanted to let your company know how pleased I am with how you handled the repair on my vehicle. The service rep, Shante, was very pleasant to communicate with; you can tell she works with a smile on her face. I got a lead call to let me know when the technician would arrive. The technician, Manny, was [Continue Reading]
David F.
Naperville, IL
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Clearwater, FL
Completely satisfied. Excellent technician, curtious and helpful. Location was cocoa fl. Not listed below
Thomas A
Clearwater, FL
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North Canton, OH
The technician was very professional and personable. I would recommend your company. This is the second time I needed my windshield replaced and am satisfied overall.
Karen M.
North Canton, OH
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Beloit, WI
Very excellent work! I was also impressed with the overall time it took to finish the job. Two thumbs up!
Al R.
Beloit, WI
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Buffalo, NY
Excellent customer service, nice employee, perfect job. Thank you very much.
Lana Zinouchyk Z
Buffalo, NY
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Clearwater, FL
Carol was VERY helpful and professional! Darnell installed the window. Very prompt. You should be proud to have a team that handles customer service like these two did. I will certainly refer your company!
Anne C.
Clearwater, FL
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Chattanooga, TN
very prompt and courteous.
Walt B
Chattanooga, TN
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San Antonio, TX
John did a great job. Explained what he was doing and answered any questions I had. Was very professional and friendly.. Would ask for John again next time we need glass service.
Robert G
San Antonio, TX
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Richmond, VA
I was exceptionally satisfied with my technician George F. He was very professional and performed his job to perfection. He also explained the warranty info as far as what is covered and what would not be covered in detail and made sure I was completely satisfied with the work before leaving by doing a once over with me regarding the [Continue Reading]
Barbara M
Richmond, VA
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Northhampton, MA
"I gladly paid more!" The windshield on my 1998 Volvo S70 needed to be replaced. I looked up 3 local glass companies, yours, and 2 others. Yours was the highest price of all 3. Tammy was the only reason I chose to go with [site]. She was the most professional on the phone. She gave me the price in only [Continue Reading]
Michael
Northhampton, MA
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Livonia, MI, MI
Gene, the glass tech, was very nice and answered any questions I had. He worked fast and cleaned up after. I was very happy with my repair!
Sandy B.
Livonia, MI, MI
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Buffalo, NY
I owned my own body shop and saw many window installations. Your tech, Mike Fritzke, was friendly, courteous and did the best windshield installation I've ever seen. Everything was done perfectly and correctly in a timely manner. I appreciate the great work
Joe A.
Buffalo, NY
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Knoxville, TN
Got my window in the next day. With the weather most companies would have rescheduled but your technician got it in. Absolutely excellent service.
Mike J
Knoxville, TN
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Hampton Falls, NH
The customer service rep on the phone was absolutely wonderful in helping me deal with my insurance company, and the tech sent to do my car came and picked up my car, brought it back to the shop while I was at work, and dropped it back off for me..THANKS SO MUCH! It was so easy and everyone was extremely [Continue Reading]
Jackie D.
Hampton Falls, NH
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St. Louis, MO
I am so impressed! Jason was wonderful! Courteous, friendly, prompt - I have worked in customer service for 35 years - Auto Glass Service was awesome!
Kimberly H
St. Louis, MO
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Pompano Beach, FL
Already recommended to several neighbors
Amanda Arcati A
Pompano Beach, FL
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New Haven, CT
Excellent service, quick, no mess and friendly technician...what is not to love!
Jacqui C
New Haven, CT
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New York, NY
Dear [site], We are writing this letter because we were so happy with the service we received from your company. We hope that we are getting everyone's names correct. As you may know, it is easier to complain then it is to acknowledge a job well done. We have dealt with other glass companies before and we were sick and [Continue Reading]
Vincent And Jennifer R.
New York, NY
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Richmond, VA
I was able to have my windshield replaced while I was sleeping. The service was excellent and the whole process easy. Thank you so much!!
Laura H.
Richmond, VA
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New London, CT
The Service Technician, Michael, was extremely courteous and efficient, as well as prompt.
Mary D.
New London, CT
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Baltimore, MD
John was on time and did an excellent neat removal and installation.
David Charvat C
Baltimore, MD
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Merrillville, IN
Appreciate you coming on Christmas Eve. Bill was very accommodating and did an excellent job with locating me at my place of employment to perform his task.
Kevin K
Merrillville, IN
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Chicago, IL
Awesome!!! Courteous! Fast! Highly recommended!
Wendy Hronek H
Chicago, IL
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Las Vegas, NV
Kris was friendly and did an excellent job.
David A
Las Vegas, NV
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Ft. Myers, FL
Cory, the tech, came out of his Fort Myers area to do my repair in St Petersburg and he was wonderful. He explained everything, was very patient, and the car looks great. Completely satisfied the installer was a gem! Thanks again!
Alberta O.
Ft. Myers, FL
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Manchester, NH
Great service, great prices, and fast install! A+++
Barbie S.
Manchester, NH
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Newburgh, NY
Thank you so much, my technician was very kind, friendly, and did an awesome job!
Melissa Mazurowski M
Newburgh, NY
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Buffalo, NY
Very convenient! The glass technician was luckily in the area when I needed service, and was there quickly.
Adi M
Buffalo, NY
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Hoschton, GA
I was contacted by Shannon at the Hoschton, Ga. location about a referral from my insurance company. I was pleased with her knownledge of the service and the overall commitment to the customer. GOOD JOB!!!
Mike D.
Hoschton, GA
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North Canton, OH
Keith N. did an excellent job of servicing the claim from the beginning to the end. I would use [site] in the future based on his customer service and professional approach to his work.
Wayne B.
North Canton, OH
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Buffalo, NY
Installer worked quickly, orderly, and did all the little" things to make the job come out to satisfy my expectations."
Lee P
Buffalo, NY
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Louisville, KY
My Service was SUPERB!!! I wish my other car repairs were done so well. I appreciated the quick and professional service...THANK YOU!
Andrew A.
Louisville, KY
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Atlanta, GA
Thank you so very much. The technician , Danny, was very efficient and timely. He communicated with us first thing in the morning of his arrival time. He was very polite.
David F
Atlanta, GA
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Jacksonville, FL
Erik was on time and very professional, his work ethic is top notch, will recommend to friends and family for auto glass needs.
Dilcia Luciano/ Pacesetter Personel L
Jacksonville, FL
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Atlanta, GA
Dear David, After receiving such attentive assistance from Dina in your Atlanta location, I asked her to give me your name so that I could send you an email letting you know how great she is. My daughter goes to school in Atlanta, and someone threw a rock into her window yesterday afternoon and stole her GPS. This happened late [Continue Reading]
Anne
Atlanta, GA
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Indianapolis, IN
Did a great job put it in same day as call and was very pleased thank you.
Bradley D
Indianapolis, IN
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Peoria, IL
Amazing guys! I was able to drive my minivan in less than 24 hours after the glass broke. Highly recommended!
Shannon A
Peoria, IL
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North Canton, OH
Techs were very courteous.
Nabil S
North Canton, OH
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New London, CT
John, Wendy, & Kathy could not have been any more helpful & professional - a great experience ... and the replacement windshield made the whole car seem like it was new! I will happily share my experience with my friends & neighbors!
Eve S.
New London, CT
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Chicago, IL
Tech was very courteous and professional. Great work!
Jon S
Chicago, IL
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Baltimore, MD
Outstanding technician! He's a credit to the company!
Paul C
Baltimore, MD
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Baltimore, MD
Great service. Our technician was very friendly and did great work.
Mark Hayes H
Baltimore, MD
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Livonia, MI
Had my windshield replaced last week while at work. GREAT JOB! Fast, friendly & professional. The tech even saved my Michigan State emblem.
Connie W.
Livonia, MI
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New London, CT
The representative that came was professional and very nice. He was punctual down to the minute and I am more than satisfied with this company. Excellent service. I highly recommend [site].
Jackie J.
New London, CT
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Hartford, CT
Steve F. was the person who installed my replacement window. I was able to watch him work and was very impressed with his expertise, the careful nature of his work and the quality of the finished job.
Donald H.
Hartford, CT
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Fairfield, CT
Joel S. has exceptional customer service skills and very knowledgeable in performing the windshield replacement.
Greg G.
Fairfield, CT
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Defreetsville, NY
When my windshield cracked due to the weather my insurance agent, Wellenta & Clark, recommended you. Ben was the installer. He was prompt, courteous, professional, and did an excellent job. It was nice to see that he takes his job seriously and does it in a professional manner.
Stephen N.
Defreetsville, NY
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