Customer Service Evaluation

Thank you - Customer service is very important to us. We appreciate your time in filling out the information below to let us know how we are doing.

Please Rate Your Experience...

1. How Courteous was your Telephone Service Representative?
Poor
 Below Avg
 Good
 Above Avg
 Excellent
         
2. Did the Scheduling Options Meet your Needs?
Yes No      
         
3. How Courteous was your Glass America Service Technician
Poor
 Below Avg
 Good
 Above Avg
 Excellent
         
4. Did the Glass America Service Technician inform you of your safe drive away time?
Yes
 No
      
         
5. Please Rate the Quality of Work Performed
Poor
 Below Avg
 Good
 Above Avg
 Excellent
         
6. Please Rate your Overall Service Experience
Poor
 Below Avg
 Good
 Above Avg
 Excellent
         
6. How did you Find Us?
Referred
Yellow Pages
 Repeat Customer
 Internet
 Other:
 
7. Would you Recommend Glass America?
Yes No    
       
8. Comments:
First Name: * Last Name: *
Phone: E-mail: *
Service Date: Store Location : *
Insurance Co: Agent:
       
     

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