Testimonials

See what our customers are saying about their experience with Auto Glass Service.

Scott explained what he was going to do and did a excellent job.

Dean E Ten Bruin T, Chicago, IL

Glassusa provided prompt, courteous, and efficient service at my home. This service afforded me the opportunity to have my windshield replaced in a convenient and quick manner. It was completely convenient, I was pleased with the service.

Kathy Green G, Atlanta, GA

T. Fisher did a great job!!!!

Michael P, Knoxville, TN

Very nice and very good job.

Winford H, Orlando, FL

Call Auto Glass Service today at (877) 960-1831! You'll be glad you did!

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Chicopee, MA
I can't believe how quickly and efficiently my glass was installed. We were very traumatized by the tornado that took the auto glass out. Getting it fixed was virtually painless. Jay was very courteous and did an outstanding job. Friendly, knowledgeable ...couldn't ask for better. Will definitely recommend in the future.
Dorothy U.
Chicopee, MA
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Fairview Heights, IL
technician was great,proffesional, courteous,and very good at his job.
Jack W
Fairview Heights, IL
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New London, CT
Your technician, Mike S., was outstanding. Friendly, courteous, etc. Certainly an asset to your company for sure Thank you!
Joseph C.
New London, CT
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Phoenix, AZ
Jason was the best!
Robert C
Phoenix, AZ
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San Antonio, TX
Very fast and friendly service. Very polite and did an awesome job they come to your house.
Rosa Linda S
San Antonio, TX
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San Antonio, TX
appreciate the great service
Mary Alves A
San Antonio, TX
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Las Vegas, NV
My technician did an amazing fast and efficient job.
Brenda B
Las Vegas, NV
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Baltimore, MD
Great service!! Technician was right on time, very courteous and professional. My new windshield looks great!
Walter D
Baltimore, MD
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Roanoke, VA
Unbelievable service and rates. Excellent experience. I can tell the company is all about doing business professionally.
Dylan Bryan B
Roanoke, VA
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Worcester, MA
I am writing you in regards to a windshield that I had replaced. I had my windshield replaced in Worcester, Massachusetts.I just thought you would like to know what an excellent job these guys did! From my initial phone call to and through the installation of the glass, the customer service provide was second to none! Not only did i [Continue Reading]
David B
Worcester, MA
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Peoria, IL
Excellent job:). Very pleased.
Jeremy Grove G
Peoria, IL
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St. Louis, MO
Larry was right on time (a few minutes early, even) and did a great job.
Mitch M
St. Louis, MO
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Tampa, FL
John was prompt, courteous, fun, and clearly eager to do the job well. He is very experienced and answered all my questions. It was a pleasure doing business with you!
Ann B.
Tampa, FL
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Hartford, CT
Well done, from start to finish. Helen, the woman who scheduled our service appointment, was most helpful. And Mark, who installed the new windshield, inspired confidence that our car would be good as new after he completed his careful work.
Chip G.
Hartford, CT
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Merrillville, IN
From the start, your representative Mark Justak and the ladies in the front office were very nice people to work with. Then the technician came right out to my office, Schafer Financial Services, in Valparaiso, Indiana. All of the employees in the offices nearby came outside to see the work. We were all impressed by the service I received. Great [Continue Reading]
Brendan S.
Merrillville, IN
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Columbus, OH
I am very please with the work done. The technician was very professional, and fast and did a great job.
Debra Ann Richardson R
Columbus, OH
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Chicopee, MA
I had an installation today based out of Chicopee, MA. I wanted to let someone know how impressed I was with the service and especially the technician Ben. I wish I had his last name, but his service was outstanding. I am an installation manager for a service company and I continue have to work day in and day out [Continue Reading]
Derek W.
Chicopee, MA
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Rochester, NY
I was so surprised to learn that your personnel would come to our home and make the installation. The quick response, the hassle-free procedure made me a real fan of your company.
Richard F.
Rochester, NY
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Hoschton, GA
I was contacted by Shannon at the Hoschton, Ga. location about a referral from my insurance company. I was pleased with her knownledge of the service and the overall commitment to the customer. GOOD JOB!!!
Mike D.
Hoschton, GA
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Hartford, CT
When I called to make an appointment, I was surprised that I was able to get a new windshield the very next day. Your tech, Jim D. was very polite and arrived during the scheduled time. Upon arriving he informed me of what he was going to be doing and asked if I had any questions. He was very professional [Continue Reading]
Erin A.
Hartford, CT
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Knoxville, TN
being an ins. agent referring customers to AGS, always pleased with the work
Michael C
Knoxville, TN
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Chicago, IL
Tech was very courteous and professional. Great work!
Jon S
Chicago, IL
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Orlando, FL
Great tech did a great job.
James W
Orlando, FL
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San Antonio, TX
Very pleased with service and professional! ????
Lonnie Setliff S
San Antonio, TX
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Baltimore, MD
The technician that was sent to repair my rear windshield was an awesome person. He installed the rear windshield quickly and efficiently. He did a great job of cleaning the car before and after he was done, and he was a blessing and a joy to have met.
Brent D
Baltimore, MD
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Denver, CO
Jeremiah, the tech, was great! Very friendly, fast & efficient. I can see clearly now. Thanks!
Sandy B.
Denver, CO
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St. Louis, MO
I am so impressed! Jason was wonderful! Courteous, friendly, prompt - I have worked in customer service for 35 years - Auto Glass Service was awesome!
Kimberly H
St. Louis, MO
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Kittery, ME
Just wanted to say "thank you" for the wonderful customer service provided to me through Exeter Glass. Robin was the "best" when it came to taking care of my questions and scheduling the installation of my new windshield. Robin sent out a representative from the company to my home the day I made the call to make sure that the [Continue Reading]
Sue G.
Kittery, ME
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Lakewood, CO
Thank for good quality service and going above and beyond, inside looks as if it's a brand new car.
Scott M
Lakewood, CO
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Nashville, TN
Great job! Thanks!
Sylvia S
Nashville, TN
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Winchester, VA
We were totally pleased. Thank you, Doug!
Barbra D
Winchester, VA
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Richmond, VA
I was very please with the service that I received and the job that was done, replacing my windshield. The technician, George F., was such a awesome young man. Very knowledgeable and answered all my questions. Thank you for such good service.
Joyce H.
Richmond, VA
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New London, CT
Installers phone calls & appointment helped my business keep working
R D Vandale Electric V
New London, CT
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Waterford, MI
The tech, Gene A., did a great job on my windshield. He took the time to explain what he was doing and answered all of my questions. He is a great asset to your company!
Michel F.
Waterford, MI
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Murfreesboro, TN
Betty, the customer service rep, did an exceptional job helping us get our cracked windshield fixed. She was incredibly courteous and efficient. The technician was also very efficient. We were so impressed with our total experience with [site]. We highly recommend them.
Rosie M.
Murfreesboro, TN
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Merrillville, IN
Very pleased with the friendly staff, the free onsite service, and the quick repair & installation of my rear window! Thank you!
Barabara Ann H.
Merrillville, IN
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St. Louis, MO
Holly M., the Customer Service Rep, was very friendly and professional. The Service Technician, Bill, was courteous, accommodating, and efficient. I am very pleased with the overall service from [site] and I would highly recommend this company to anyone. Thank you!
Jennifer P.
St. Louis, MO
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Merrillville, IN
Other than my switch got broken, very satisfied customer.Thanks again
Brian Townsend T
Merrillville, IN
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Indianapolis, IN
The tech called, was on time, finished quickly, and did an excellent job. He was very thorough.
Jessica P
Indianapolis, IN
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Worcester, MA
I work at a therapeutic residential school and was teaching a class when the technician arrived. My students were very interested in watching my windshield being replaced. The technician was very professional, and was extremely kind to answer my students' questions about the tools he used and how to get into glass repair as a vocation.
Amy S.
Worcester, MA
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New York, NY
Dear [site], We are writing this letter because we were so happy with the service we received from your company. We hope that we are getting everyone's names correct. As you may know, it is easier to complain then it is to acknowledge a job well done. We have dealt with other glass companies before and we were sick and [Continue Reading]
Vincent And Jennifer R.
New York, NY
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Newburgh, NY
Jeremy was incredible. He was clear about when he was coming. He arrived early. He REALLY knew what he was doing, which he did efficiently and quickly. I have never had such good service. His assistant was also good. The experience was terrific. I have only the highest praise for Jeremy and the job he did.
Alan B.
Newburgh, NY
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Glendale, AZ
Fast friendly service
Kristyn L
Glendale, AZ
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Buffalo, NY
We are traveling through town. It was so nice to find a company that was helpful AND friendly and concerned with our time schedule. Eric arrived at our site when agreed upon and did a excellent thorough job.
Christine Y.
Buffalo, NY
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Moraine, OH
Brad was very forthcoming, knowledgeabe, patient, & honest in answering my questions. The quality of his work exceeded my expections.
Arthur Michelini M
Moraine, OH
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Baltimore, MD
Outstanding technician! He's a credit to the company!
Paul C
Baltimore, MD
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Woburn, MA
Tom, the tech. was great. Arrived even ahead of my expectations. Great service, courteous, just a pleasure to meet and work with.
Henry B.
Woburn, MA
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North Canton, OH
Techs were very courteous.
Nabil S
North Canton, OH
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Billerica, MA
To Whom it May Concern: I find it necessary to inform you that [site] recently replaced a windshield in my 1996 Subaru Legacy. Once we got the rain to clear and were able to schedule a date, they were on time and did a fantastic job. They actually gave the vehicle back to me better than I gave it to [Continue Reading]
Ida G.
Billerica, MA
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Tampa, FL
John was very polite and very good at the work he performed. If all were as great as John, we would have a better world. Please let him know that he did a great job and was very caring about the vehicle that he worked on.
Ronnell D.
Tampa, FL
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Buffalo, NY
Very convenient! The glass technician was luckily in the area when I needed service, and was there quickly.
Adi M
Buffalo, NY
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Avondale, AZ
Jason was very nice, and did a fantastic job!
Brenda D
Avondale, AZ
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Towson, MD
So Far So Good
Robert W
Towson, MD
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Colorado Springs, CO
Jim met me at a very convenient location and was very personable throughout his visit.
Ed N
Colorado Springs, CO
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Gaithersburg, MD
I am very satisfied with the all service.
Miguel B
Gaithersburg, MD
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North Syracuse, NY
The individual who installed my windshield was wonderful! He was very accommodating to my weird work schedule. We had a meeting time figured out and he must have gotten there a few minutes before me, but he was waiting patiently when I showed up right on time. I can't tell you the relief I felt knowing he waited for me [Continue Reading]
Ashley N.
North Syracuse, NY
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North Canton, OH
Great price and significantly cheaper than others. Fast and friendly service. Great experience.
Justin N.
North Canton, OH
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Orlando, FL
Steve B. was great! He called and told me when he would arrive, and then he called when he was on his way. He was prompt, efficient, careful, and did a great job!
Connie S.
Orlando, FL
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Colorado Springs, CO
My service tech was great, showed up right on time and got the job done surprisingly quickly! Thank you for doing such a great job!
Ian W
Colorado Springs, CO
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Columbus, OH
Arrived on time. Technician was very Courteous and work preformed was very good and timely.
Gary S.
Columbus, OH
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Richmond, VA
I was able to have my windshield replaced while I was sleeping. The service was excellent and the whole process easy. Thank you so much!!
Laura H.
Richmond, VA
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Renton, WA
Jeff provided excellent service and I trust in the work he did. He clearly knew what he was doing, was on time and was attentive to questions I had. In managing teams a long time and I recognize Jeff's skill and approach as being top notch.
Greg M
Renton, WA
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Orlando, FL
Thank you for turning a stressful moment to a calm solution.
Cara Guettler G
Orlando, FL
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Johnson City, TN
Very nice to work with
Jeff H
Johnson City, TN
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Buffalo, NY
Excellent customer service, nice employee, perfect job. Thank you very much.
Lana Zinouchyk Z
Buffalo, NY
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Orlando, FL
It was a pleasure to meet Mike and have him replace the windshield. He was extremely professional we need more people like him in the service industry.
Robert T
Orlando, FL
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Worcester, MA
Couldn't have been any easier.
Christopher M
Worcester, MA
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Huntington, WV
David and Mike were absolutely the BEST technicians I could ask for. The first day, David was extremely helpful, very punctual, & went above and beyond the call of duty to ensure that I was understanding what was needed and took time to answer every question with professionalism and know-how. He told me about how long it would take to [Continue Reading]
Tammy G.
Huntington, WV
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Indianapolis, IN
Did a great job put it in same day as call and was very pleased thank you.
Bradley D
Indianapolis, IN
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Glendale, AZ
I was very satisfied and would recommend your service
James B
Glendale, AZ
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Phoenix, AZ
Technician was aware of the weather change so he made me the first stop. He was friendly, informative and fast.
Lewis F Gallo G
Phoenix, AZ
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Chicopee, MA
Absolutely fantastic Service! I called at 8 am with a broken front passenger glass window and by noon Rick, the tech, was at my office and was able to replace the window in an efficient matter. Fantastic work [site] your Chicopee store is outstanding and it starts with management, thank you for the expedited service Tammy!
Jackie M.
Chicopee, MA
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Tampa, FL
John was right on time,as promised- neatly dressed, under the circumstances, informative and completed ALL the work (FULL replacement of my windshield) in about 40-45 minutes; start to finish. He was very affable and friendly and answered ALL questions asked of him-I MOST CERTAINLY WOULD RECOMMEND YOUR COMPANY TO ANYONE WHO REQUIRED YOUR SERVICE.
Paul T.
Tampa, FL
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Beloit, WI
We had our windshield replaced by [site] in the summer of 2009. This week, water started dripping inside the vehicle. Paul was our technician today. He explained the sunroof was possibly the cause, took time to test, seal, tighten, and explain the possible problem to me. He was very polite and courteous. And, did I mention the temps were hovering [Continue Reading]
Lori W.
Beloit, WI
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St. Louis, MO
Your servicemen Bill E. and Jesse F. were EXCELLENT. In this day and time you can't find people like them. Their expertise, customer service and knowledge was refreshing. I would recommend your service persons and your company to everyone. Thank you for caring enough to hire people like them . My experience was wonderful from beginning to the end starting [Continue Reading]
Ernestine L.
St. Louis, MO
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Huntington, WV
I am extremely pleased with the service. GA found my rear window and installed it at my place of employment the same day. With the weekend on us and three days of bad weather ahead, I'm so happy you could get it done.
Don P.
Huntington, WV
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Merrillville, IN
Bill was very Professional and Polite. He is a great Service Technician.
Fred Furlano F
Merrillville, IN
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Naperville, IL
I just wanted to let your company know how pleased I am with how you handled the repair on my vehicle. The service rep, Shante, was very pleasant to communicate with; you can tell she works with a smile on her face. I got a lead call to let me know when the technician would arrive. The technician, Manny, was [Continue Reading]
David F.
Naperville, IL
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Denver, CO
Kirk was very friendly and very professional. He made the job quick and easy. I have no problems with the installation. Treat Kirk well so he stays with your company. Thanks, Kirk!
Zachary B
Denver, CO
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Manchester, NH
I work with Multiband the HSP for Directv. I have used your service twice so far and am very pleased with the service and the serivice technician Norman who has come out both times. He is very professional and courteous & does his job efficiently. You should be happy/proud to have a service technician with such qualities. My kudos to [Continue Reading]
Lisa P.
Manchester, NH
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Glendale, AZ
Jason, the technician, was very professional and courteous.
Guy C
Glendale, AZ
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Las Vegas, NV
Wow! Super fast informative service. Pardon my French but Kris is a fucking rock star!
Brian K
Las Vegas, NV
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Richmond, VA
Ms Westfall coordinated the appointment for my day off and George the technician was so impressive with his professionalism, the technical aspect, as well as superbly POLITE! It was the best experience. Thank you.
Tina F.
Richmond, VA
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North Canton, OH
Keith N. was the tech and he was very nice & polite. He explained everything well and I was very impressed with him. I would recommend [site] and him to everyone.
Judy S.
North Canton, OH
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Baltimore, MD
John was on time and did an excellent neat removal and installation.
David Charvat C
Baltimore, MD
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Amherst, NY
Service guys are great couldn't be more happy with the work that was performed
Adam R
Amherst, NY
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Boston, MA
very good experience overall
Michael Napolitan N
Boston, MA
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Manchester, NH
Jay D.did the repair work. He went over and above to explain and do the necessary work needed to repair my windshield. Will definitely recommend using this company again. Thanks!
Doris S.
Manchester, NH
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Columbus, OH
Both phone rep and service tech (Chris) were very helpful and friendly. This was our first time that anything happened to our windows and they guided us through it and were very nice!
Megan W.
Columbus, OH
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St. Louis, MO
I am very satisfied with the whole service. Thank you
Kelly K
St. Louis, MO
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Virginia Beach, VA
My technician was a young man named Randy and I did not get his last name, but he works out of Virginia Beach VA. I want you to know he was extremely courteous and professional in all regards. It is a pleasure to do business with people who know how to treat their customers and also provide great service. Additionally [Continue Reading]
William M.
Virginia Beach, VA
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North Canton, OH
From the moment I entered the building these guys were eager to get to work and make me comfortable. Keith N. set me up in the lobby where I was able to work on my computer. I expected at least a 2 hour wait but in about 30 minutes Rodney informed me that he and Troy were finished and I [Continue Reading]
Frank M.
North Canton, OH
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Indianapolis, IN
I would like to express my appreciation for the terrific manner in which your employee Mike C. fixed the front windshield on my 2006 Odyssey this afternoon. He was totally professional and extremely pleasant, answering questions he had probably heard several thousand times. Mike represents your company very well, implying a well run and professional approach on its senior management.
Edward S.
Indianapolis, IN
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Fairfield, CT
Johnny was very polite and did a great job. He even noticed my wiper was not on correctly and fixed that for me. Would highly recommend your company and services.
Sylvia L
Fairfield, CT
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Testimonial 3
From the initial phone call to my windshield being replaced I received friendly, prompt, efficient service. Jay arrived in the scheduled time, replaced the glass quickly, explained everything---all with a smile and kindness. It was truly refreshing to deal with such nice people.
Theresa G. - Manchester, NH
Testimonial 3
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Merrillville, IN
Did a great job!
Ron Z
Merrillville, IN
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Springfield, VA
Derrick was extremely pleasant and accommodating in arriving earlier than what I expected. He was very professional I was really shocked that windshield could be repaired since it was a large spider crack.
Gigi B.
Springfield, VA
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Laurel, MD
Matt was very nice, prompt, and had a great attitude despite the rain!
Renee Thompson T
Laurel, MD
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Fairview Heights, IL
Jason did an awesome job. Very professional.
Richard Buesking B
Fairview Heights, IL
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Tampa, FL
I am a district manager and had to change the location of my service 3 times in 3 days based on arrival of the windshield. I was so impressed with Will Richardson, my technician, he suggested that he meet me first thing this a.m. in my 3rd location choice> he was actually early- beat me to the store. He was [Continue Reading]
Sandy F.
Tampa, FL
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